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Well-liked downtown St John's hotel with harbour views, indoor pool, and jacuzzi suites

Pros
  • Free amenities: Wi-Fi, wired Internet, parking, pet stays, newspapers
  • Guests found very clean, spacious and well appointed rooms
  • Guests loved the harbour views from their rooms
  • Guests liked the location, close to restaurants, shops and the downtown core, and attractions
  • Wi-Fi was rated as excellent by online surveys
  • Many found the staff very friendly and helpful
Cons
  • Room and restaurant prices expensive, according to some guests
  • Some guests felt the rooms could use some upgrading
Freebies
Free Wi-Fi
Free Parking
Free Internet
Editor's Analysis
Updated Feb 21, 2016
Overview
Located near the city centre, at the foot of Signal Hill National Historic Site, this hotel offers views of the St. John's Harbour with restaurants, pubs and shops in easy walking distance. 

The hotel offers 301 smoke-free guest rooms. All rooms include free Wi-Fi, free wired Internet, a flatscreen TV with pay-per-view movies, a coffeemaker, a work desk and ergonomic chair, an iron and an ironing board, bathrobes, a hair dryer and climate control. Rooms are furnished with 1 king bed, 1 queen bed, or 2 double beds. Room extras include a sofabed, a living area, a dining area, a separate bedroom, a double jacuzzi and views of the St. John's Harbour or downtown area. Accessible rooms are available. Mini-fridges and umbrellas are available upon request.

Guests staying on the Sheraton Club floor have access to a private lounge that includes free breakfast, free evening hors d'oeurves, business amenities (computers, printers, and fax machines), and bar service.

Free parking is available on site. Pets are welcome at no additional charge and pet beds and bowls are available upon request.

The on-site restaurant, Oppidan, serves breakfast. Lunch and dinner are available at Bivver Lounge. Room service is also available for breakfast and dinner.

Hotel amenities include a fitness centre, an indoor heated pool, a hot tub, a sauna, a business centre, a hair salon, a day spa, dry cleaning, safe deposit boxes, luggage storage, ice/vending machines, free newspapapers and meeting rooms.

Downtown attractions, including Mile One Centre (home of the AHL's St. John's Ice Caps), St. John's Convention Centre, George Street (22 bars within 2 blocks on a pedestrian-only street), and boutique shopping, are accessible within an 18-minute walk or a 5-minute drive. The Quidi Vidi Brewery is also 5 minutes away by car. The St. John's International Airport (YYT) is a 12-minute drive without traffic. (All travel times: Google Maps).

Confirmed with the front desk on February 21, 2016: mini-fridges and umbrellas are available upon request, pets can stay for free, free amenities
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The Good
Guests typically enjoyed their stays at this friendly and comfortable hotel.

It was well maintained, with very clean rooms and comfortable beds. 

Guests loved the beautiful views from their rooms. They spoke of watching activities on the harbour and one guest said their view of Signal Hill was gorgeous.

The location was another bonus. Guests found restaurants, George St, the Geo Centre, Signal Hill, Quidi Vidi Lake, a large supermarket, historic residential areas, the waterfront shops and tourist area all accessible on foot.

The maritime hospitality and friendliness was apparent to many guests, who reported friendly and efficient staff.

Guests were pleased to have free fast Wi-Fi and free ample parking.

Some guests enjoyed meals on site, relaxing in the pub or got a good workout in the fitness centre.


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The Bad
There were some guests who offered some negative feedback in the reviews.

Some felt the hotel was beginning to show its age and upgrades were in order. They pointed to older furniture, carpets and bathroom fixtures. Sometimes guests were bothered by doors that slammed and rooms that were somewhat small, dark and stuffy with no way to open a window for fresh air.

Occasionally guests felt the staff were not as courteous or efficient as expected.

Some felt the prices at the restaurant were expensive and there were also guests who felt the room rates were high.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 4.2 out of 5, based upon 303 guest reviews.

TripAdvisor.ca ranked this hotel #13 out of 23 properties in St. John's, from 484 reviews.

Hotels.com gave this property an average score of 8.4 out of 10, based on 159 guest reviews.

Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
8.3
Very Good
#
7 / out of 19
hotels in St. John's

Rated 8.3/10 based on 1369 reviews

Ranked #7 out of 19 hotels in St. John's

1369
Location
Map Marker Sheraton Hotel Newfoundland
115 Cavendish Square, St. John's, NF