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St John's hotel 6 min from YYT with indoor pool, waterslides, restaurant & jacuzzi suites

Pros
  • Free amenities: Wi-Fi, wired Internet, parking, pet stays, free newspapers
  • Guests really liked the staff at the front desk and restaurant
  • Rooms were clean, spacious with comfortable beds
  • Location was handy to the airport, shopping and the university
  • Wi-Fi rated very good overall
  • Many enjoyed East Side Marios restaurant on site
Cons
  • Some guests were assigned rooms that were partially underground
  • Several guests said the hotel and rooms were dated
Freebies
Free Wi-Fi
Free Parking
Free Internet
Editor's Analysis
Updated Feb 16, 2016
Overview
This friendly hotel has convenient on-site dining and offers a comfortable room, only 2 minutes' drive from the Memorial University of Newfoundland and 6 minutes from the airport. Guests will also find a mall with groceries (Sobeys) and restaurants a 3-minute drive away, and downtown 8 minutes away by car.

The hotel has 252 smoke-free rooms. All rooms include free Wi-Fi, free wired Internet, a TV with cable and pay-per-view movies and video games, a coffeemaker, a mini-fridge, a desk, an iron and ironing board, a hair dryer and climate control. Rooms are furnished with 2 double beds, 2 queen beds, or 1 king bed. 

Room extras include a children's area with twin beds, a second TV, a microwave, a dining table, a CD player, a double jacuzzi, bathrobes, windows that open, a balcony and city or grounds views. 

Free outdoor parking is available on site. Pets are welcome at no extra charge.

Some rates offer breakfast included for up to 2 adults. 

The on-site restaurant, East Side Mario's, serves breakfast, lunch and dinner. Costello's Lounge offers a full food menu, plus half-price appetizers from 4 pm to 6 pm. Room service is available from 7 am - 10 pm. 

Hotel amenities include an indoor pool, two 165 ft waterslides (open weekends), a 24-hour fitness centre, a business centre, a guest laundry, dry cleaning, an ATM, ice/vending machines, safe deposit boxes, elevators, free newspapers and meeting rooms.

The Trans-Canada Highway is a 4-minute drive away. The Quidi Vidi Brewery is an 8-minute drive from the hotel. Signal Hill National Historic Park is a 10-minute drive away. Downtown attractions, such as Mile One Centre (arena and concert venue), the St. John's Convention Centre, George Street (22 bars within 2 blocks on a pedestrian-only street), and boutique shopping, may be accessed in 8 minutes by car. The St. John's International Airport (YYT) is a 6-minute drive without traffic. (All travel times: Google Maps).

Confirmed with the front desk on February 15, 2016: all rooms have a mini-fridge, microwaves are available on request, there is no longer an outdoor pool at this property
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The Good
Guests typically enjoyed their stays at this hotel. They found the staff friendly and pleasant, and for some guests the staff's welcoming service was the highlight. Some recent guests were pleased to receive a welcome fruit plate and card in their rooms upon arrival.

The restaurant was well liked. It was appreciated for being open late, for the friendly treatment of the staff, and for its tasty meals and hearty breakfasts. Guests enjoyed pleasing room service too.

The location was seen as a little far from downtown at times, but many liked this neighbourhood. It was close to walking trails around nearby lakes. It was quiet, close to shopping, the airport and the university.

Wi-Fi was rated very good overall in online surveys.

Rooms, although tired and in need of a refresh, were found to be clean and spacious with comfortable beds. Guests did like the large flat screen TVs and there was some positive mention of Keurig coffeemakers and good coffee in the rooms.

Some guests were pleased to have a laundry and business centre on site. The hotel has recently invested in an indoor pool with two, 3-storey waterslides. At this time there were no comments about it. 
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The Bad
There was some negative feedback found online which highlighted the hotel's weak spots.

The hotel, although comfortable was older and in need of upgrades and guests often mentioned that it was dated. Some particular problems arose with the connection to the cable and/or the TV signal, but these seemed rare occurrences. A few said they could hear other guests in the hallway or nearby rooms.

A few guests complained of being given rooms that were partially underground, although nothing else was mentioned about these rooms, and one reviewer said the bathroom was missing an extractor fan, causing the room to get steamed up after a shower.

Occasionally guests found things that were not perfectly cleaned although this seemed out of the ordinary. One guest found the elevators to be slow during morning "rush hours". One guest complained that there was no hot tub.

Very occasionally guests found dining or breakfast at East Side Marios expensive. One guest complained that they did not offer inexpensive or light breakfast options on their menu.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 3.9 out of 5, from 188 guest reviews.

TripAdvisor.ca ranked this hotel #17 out of 23 properties in St. John's, from 146 reviews.

Booking.com gave this property an average score of 7.9 out of 10, based on 89 guest reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
7.9
Good
#
9 / out of 19
hotels in St. John's

Rated 7.9/10 based on 769 reviews

Ranked #9 out of 19 hotels in St. John's

769
Map Marker Holiday Inn St Johns Government Center
180 Portugal Cove Road, St. John's, NF