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Sinbad's Hotel and Suites

6.5 | Fair
MAP

Older Gander hotel near Hwy 330 with clean but dated rooms, restaurant & free hot breakfast

Pros
  • Free amenities: Wi-Fi, hot breakfast, parking, pet stays
  • Many guests found the rooms to be clean
  • Guests found the location convenient to the highway, the airport, shopping and restaurants
  • Free hot breakfast was enjoyed by guests
  • Wi-Fi was reliable, according to guests
  • Many guests enjoyed dining on site at the hotel's restaurant
  • Many found the staff helpful
Cons
  • Many found the rooms very dated and in need of renovation
  • A few guests complained of noise transfer
  • Guests found the kitchenettes old and with very few plates and utensils
  • Some guests felt the hotel charged a lot for the quality of the property
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Analysis
Updated Sep 7, 2015
Overview
This hotel is located next to Gander Mall, a 3-minute drive to the downtown core, and a 1-minute drive from Highway 330, which connects to the Trans-Canada Highway in 3 minutes. It offers a clean but basic room, suitable for a stopover, with a free hot breakfast and a well-liked restaurant on site.

This hotel has 109 smoke-free guest rooms and suites, each offering free Wi-Fi, a flat screen TV with cable, a coffeemaker, a desk, an iron and ironing board, a hair dryer and air conditioning. Rooms are furnished with 1 or 2 double beds, 1 queen or 1 king bed. Room extras include a sofabed, a table with chairs, a kitchenette (stove, oven, mini-fridge), a separated bedroom and living room.

Free parking is available on site. Pets are permitted free of charge.

A free buffet breakfast with hot eggs and sausages is offered to guests each morning from 7 am to 10 am. Mystic Dining Room, which features a stone fireplace and partially sunken dining room, is located on site and serves breakfast, lunch and dinner daily.  A licensed lounge is also on site.

Hotel amenities include a fitness centre, a 24-hour business centre, vending machines, guest laundry facilities, an elevator and meeting/banquet space.

Gander International Airport (YQX) is about a 10-minute drive eastward, while Gander Winter Park is a 4-minute drive away. The North Atlantic Aviation Museum can be found about 4 minutes away by car, and Gander Golf Club is a 4-minute drive from the hotel. (All travel time estimates: Google Maps)

Confirmed with the front desk on September 7, 2015: all rooms are non-smoking, pets are permitted free of charge
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The Good
Most reviewers felt the hotel, although very dated, offered a clean room and good free breakfast, suitable for an overnight stay, although not really recommended for a longer stay or special occasion.

Guests typically reviewed the rooms as clean, with comfortable beds.

The free breakfast was appreciated by some guests who were pleased to obtain a hot breakfast for free. It was noted by a reviewer that the hotel used "real eggs" for the scrambled eggs and not the liquid or powdered variety of some hotels.

Many lodgers were pleased with the hotel's location. They found it to be close to shopping at the Gander Mall, near to area restaurants, the Gander Airport, Shoppers Drug Mart and the highway.

The hotel's restaurant was the source of several compliments by patrons. They conveyed appreciation for the food quality and menu selection.

Several guests were pleased with the level of customer service they received, and characterized the staff as professional, welcoming and efficient.
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The Bad
While many of the reviews sourced for this editorial were positive, there were a few common complaints.

Many guests complained of dated rooms in need of renovation. Complaints included a cracked sink, cracked bathroom tiles, creaking floors, an old wooden window that was difficult to close, musty smelling hallways and room, dated, dirty and thin carpets and old kitchen appliances.

A few guests complained of noise disturbances. They reported being able to hear guests in adjacent rooms and guests walking in rooms overhead, as well as a noisy in-room air conditioning unit and fridge, bus noise in the early morning, and the sound of airplanes flying into the airport.

Sometimes guests felt overcharged. One guest who came with 3 children was disappointed to find out after partaking of the free breakfast that all 3 children had to pay, as it did not cover all the guests in the room. This policy had not been communicated to the guest when booking or prior to having breakfast. Some guests also found the restaurant "more expensive than the rest of town" and some complained of the cost of the rooms for such an old hotel.

More than one described the exterior of the hotel as needing better care. One guest called it shabby with gardens full of weeds.
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Show Sources
Sources
Booking.com guest reviews rated the hotel 7.2 out of 10 from 141 reviews.

TripAdvisor.com guest reviews ranked the hotel #4 out of 6 Gander hotels with an average rating of 3 out of 5 from 94 reviews.


Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
6.5
Fair
#
3 / out of 4
hotels in Gander

Rated 6.5/10 based on 182 reviews

Ranked #3 out of 4 hotels in Gander

182
Map Marker Sinbad's Hotel and Suites
P.O. Box Bennett Drive, Gander, NF