Overview
The Comfort Inn Gander for the most part was well-received by guest reviewers across multiple sources. Unfortunately there was not a lot of data to browse to get an objective view of the hotel, however the praises and complaints across sources were somewhat consistent. The convenient location off the Trans Canada Highway seemed to be a common reason for most travelers to chose this property. Average guest ratings were only 6.1 out of 10 points (on a 10 point scale) and about 4 out of 5 points (on 5 point scales).
The GoodAlmost every review on CanadianHotelGuide.com and many of the reviews on TripAdvisor.com mentioned the hotel staff. Guests appreciated the friendly and courteous customer service and felt welcomed and comfortable upon arrival. A variety of reviewers also mentioned that the rooms were clean and the beds were comfortable making it a pleasant accommodation for a night’s rest.
The Bad
The majority of complaints regarding this property were found on TripAdvisor.com, which had the most reviews to browse compared to all other sources used for this analysis at the time of writing. These guests generally felt this property was overpriced considering the location, as prices seemed similar to what would be found for much higher-end hotels as well as accommodations found in larger cities. The breakfast reviews were mixed as some felt that the selection lacked variety. Finally, some TripAdvisor.com guests mentioned the room seemed dated and appeared worn.
I checked out the following sources for this analysis, here’s what I found...
CanadianHotelGuide.com guest ratings averaged only 6.1 out of 10 points at the time of writing. There were not a lot of negative comments as guests were either generally happy with their stay or did not voice any explicit concerns, however the hotel overall did not receive a high rating.
Expedia.com at the time of writing only had 2 reviews, so not much could be taken as any sort of objective measure. Of the 2 reviewers both recommended the hotel and the average rating was 4.5 out of 5 points.
TripAdvisor.com had the most reviews out of all sources used for this analysis. Average guest ratings were 3.5 out of 5 points. The majority of guests were content with their stay, however there were a handful of complaints regarding the quality of the furniture and the room itself.
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Analyzed by Scott B.
With a keen interest in the flow of information and an eye for communication optimization, Scott is always looking for ways to finish this sentence...
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