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Older Woodstock, NB hotel with indoor pool, free breakfast and pet-friendly rooms
- Free amenities: Wi-Fi, breakfast, parking, local calls, pet stays
- Many guests found rooms that were clean, comfortable and spacious
- Some guests agreed that the location was convenient to the highway and amenities
- Staff were knowledgeable, friendly and helpful said guests
- Several guests found the property quite old and in need of more updates
- Some guests complained of musty smells and dirty carpets
- Noise coming from guests, traffic and AC units was an issue for some
- No elevator to 2nd floor
Updated May 29, 2015
This hotel is convenient to the Trans-Canada Highway and close to the U.S. border at Houlton. It offers a basic room for a quick stopover for guests driving through Woodstock, New Brunswick.
This hotel offers 53 rooms with non-smoking and smoking accommodations available. Each room comes with individual climate control, free Wi-Fi, free local calls, a flat screen cable TV, a coffee/tea maker, a hair dryer and an iron and ironing board. Microwaves and mini-fridges are available in select rooms.
Pet stays are included in the price of the room and guests must make arrangements directly with the hotel. Free on-site parking is available to guests.
Free breakfast is available daily from 7 am to 10 am and offers hard-boiled eggs, cereal, toast, oatmeal, bagels, waffles, milk, juice, coffee and fruit. A few restaurants are within a 4-minute drive of the hotel, including Tim Hortons, Pizza Hut, McDonald's and Subway.
Hotel amenities include an indoor pool, a sauna, guest laundry, a fitness centre, meeting space and a business centre (fax/copy). There is no elevator at the hotel to the second storey.
The nearest US border cross (Houlton) is 14-minutes west by car from the hotel. The Carleton Civic Centre is an 8-minute drive north. The Hartland Covered Bridge, the world's longest covered bridge, is 17-minutes northeast by car from the property. Big box retail stores like Walmart, The Source and Canadian Tire are 5-minutes by car from the hotel. (All driving estimates: Google Maps)
Confirmed with a front desk agent May 29, 2015: smoking and non-smoking rooms, breakfast hours, pets stay free
Many of the reviews online were favourable with most guests reporting comfortable stays, judging from the reviews read for this report. Guests who felt comfortable at the hotel appreciated the rooms, the staff, the value, the location and the breakfast of the hotel.more
Many reviewers described the rooms as clean, comfortable and spacious. A few guests felt the rooms were well-appointed. However, there are opposing opinions about the cleanliness of the rooms (see below for more details).
The staff were frequently complimented for being friendly and knowledgeable. Some said they were eager to be helpful.
Some guests felt the hotel was a good value for the price paid and it served the purpose for a cheaper overnight stay.
The location was convenient to the Trans-Canada Highway, the U.S. border, restaurants and take-out eateries, said some reviewers.
As mentioned above, most of the reviews used for this analysis were positive. However, there were some negative comments regarding the oldness of the property, some of the decor, and areas that needed fixing or deeper cleaning.more
The property is older and the exterior is weathered and aged, according to some guests. In addition, although the hotel is making updates, guests who were given older rooms or saw areas of the hotel that were quite dated or in need of renovation were sometimes turned off altogether.
There were areas that felt quite dirty to some including stained flooring, carpeting and furniture. Sometimes odours bothered guests who complained of musty odours, and rooms near the pool being too humid, hot, muggy and smelling of chlorine. One guest said his bedding smelled unpleasantly of chlorine. Other complaints included dust bunnies and improperly cleaned rooms. Some guests objected to the astro turf surrounding the indoor pool as it either was, or felt dirty to them.
Some guests cited maintenance issues including: broken tiles, stained sink, leaky faucet, malfunctioning shower head and worn caulking in a bathroom, exterior sidewalks in need of repair, air conditioners that needed replacement, plus tilted and broken concrete stairs leading to the rooms.
Some guests complained of noise disturbance which sometimes caused a lack of sleep. Traffic, noisy AC units and guests in nearby rooms were the source of the problem for these guests who also said the walls were paper thin.
Several guests were not that impressed with the free breakfast which appeared of poor quality to them and was served in an unappetizing basement-like room.
TripAdvisor.com ranked this hotel #3 out of 4 hotels in Woodstock based on 80 reviews.
Expedia.ca rated this hotel 3.5 out of 5, with 91% of guests recommending the hotel, based on 128 reviews.