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Popular and good value St. John hotel with clean and comfortable rooms and excellent staff

Pros
  • Free amenities: Wi-Fi, breakfast, parking, movie rentals, local calls and newspapers
  • Many guests described their rooms as clean
  • Many reviewers complimented the staff for their friendly and helpful service
  • Several guests praised the food quality at the free breakfast
  • Several reviewers thought that this hotel offered good value for the money they spent
Cons
  • Several guests were unhappy with the hotel being located in an industrial area outside of downtown
  • A few reviewers were disappointed that this hotel did not have an indoor pool
  • A couple of guests thought this hotel could use minor upgrades
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Analysis
Updated Dec 10, 2014
Overview
The Travelodge Suites Saint John is located on Fairville Boulevard in Saint John, New Brunswick. This hotel is situated in an industrial/commercial area in the west end of Saint John. The nearest interchange with Highway 1 is about a 2 minute drive away, while access to Highway 7 (to Fredericton) is about a 5 minute drive from this hotel.

This property offers 59 units and allows pets (in select rooms) for an additional fee of $10 per night (to a maximum of $25 per stay). Both smoking and non-smoking rooms are available. All units include free wireless Internet, free newspapers, televisions with DVD players, fridges, hair dryers, coffeemakers, telephones with free local calls, alarm clocks, irons and ironing boards, and air conditioning. Free parking is available on site.

A free continental breakfast is served from 6:30am - 9:30am on weekdays and from 7:00am - 10:30am on weekends.

Other on-site amenities include free movie rentals in the lobby, coin-operated laundry machines, dry cleaning service (additional fee applies), business services (copy, fax, and printing), meeting space, and a fitness centre.

This hotel is located across the street from a shopping plaza which offers fast food restaurants and a grocery store. The downtown area of Saint John, which features the Old City Market (farmers market), Brunswick Square Shopping Centre, and Harbour Station (home of the QMJHL's Saint John Sea Dogs and is also a concert venue) is about a 10 minute drive east of this hotel. The Irving Nature Park is about a 14 minute drive west of this hotel and features over 20km of trails through a nature preserve. 

Verified by a Front Desk Agent on July 12, 2012: The fee for pets is $10 per night (to a maximum of $25 per stay) and the free breakfast is served from 6:30am - 9:30am on weekdays and from 7:00am - 10:30am on weekends.
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The Good
Among the reviews used for this analysis, most guests agreed that their rooms were clean. A few reviewers also mentioned that their beds were comfortable and that the linens appeared to be of high quality.

The staff at this hotel were frequently complimented for their friendly and helpful service. One guest said that the front desk agents were "sincere about us being happy". Reviewers also described the staff as polite, quick to respond to  guest concerns, and efficient.

The free breakfast was praised by several guests for the variety of hot items available and the food quality.

Several reviewers thought that this hotel had reasonable room rates and offered good value for the money they spent. A few guests also said that they were likely to stay at this hotel again in the future or that they would recommend this property to others. 
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The Bad
There were not many complaints found for this hotel, among the reviews used for this analysis. However there were a few common concerns.

Several guests described the location of this hotel as "out of the way". Reviewers found the hotel far from downtown and major shopping attractions in the east end of Saint John (10 - 20 minutes away, by car, according to Google Maps). A couple of guests also said that they did not find any amenities within walking distance.

A few reviewers said that they were disappointed that this property did not have an indoor pool. A couple of other guests thought that the hotel was in need of minor upgrades. These guests described "tired" carpeting and unpleasant or "musty" odours in the halls.
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Show Sources
Sources
CanadianHotelGuide.com gave this hotel an average score of 7.3 out of 10, based on 44 guest reviews.

Hotels.com
gave this property an average score of 3.8 out of 5.0, based on 5 guest reviews.

TripAdvisor.ca ranked this hotel #5 out of 20 properties in Saint John, from 29 reviews.

Expedia.ca gave this hotel an average score of 3.0 out of 5.0, with 100% of 5 guests recommending the property. 
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
8.1
Very Good
#
9 / out of 17
hotels in Saint John

Rated 8.1/10 based on 379 reviews

Ranked #9 out of 17 hotels in Saint John

379
Map Marker Travelodge Suites Saint John
1011 Fairville Boulevard, Saint John, NB