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Indoor pool, free breakfast, praised by guests for cleanliness & friendly staff

Pros
  • Free Wi-Fi (and wired Internet), free breakfast and free parking
  • Many guests described their rooms as clean and generally comfortable
  • The staff were frequently complimented for their friendly service
  • Many reviewers praised the food at the free breakfast
  • Several guests found the hotel well located for exploring the area by car
Cons
  • No on-site restaurant
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Free Internet
Editor's Analysis
Updated Jul 10, 2014
Overview
This hotel is located west of the downtown area and is within a 15- to 20-minute walk of downtown attractions, including the Harbour Station Arena. Offering themed suites for children, an indoor pool and a free breakfast, this property is well suited for guests travelling with children.

All rooms are smoke free and include a TV with pay-per-view movies, a desk, a coffeemaker, a mini-fridge, a microwave, an iron and ironing board, a hair dryer and individual climate control. Select rooms also include a sofabed, while select suites are equipped with a kitchenette and/or a jetted tub. This hotel also offers themed suites for children with PlayStations and bug- and jungle-themed decor. 

Wheelchair-accessible rooms are available. Pets are permitted in select rooms free of charge.

Free Wi-Fi is available throughout the hotel, while free wired Internet is available in guest rooms and in the on-site business centre.

A free hot breakfast buffet is served daily from 6 am to 10 am. This hotel does not have an on-site restaurant.

Recreational facilities at this hotel include a fitness centre, a hot tub and an indoor pool. 

Free parking is available on site. Other on-site amenities include a business centre, meeting rooms, a guest laundry facility, dry cleaning service, an ATM, an ice machine, a 24-hour front desk, luggage storage and safe deposit boxes.

Other downtown attractions, accessible within a 20-minute walk, include the Imperial Theatre, Saint John City Market, Brunswick Square shopping centre and the New Brunswick Museum. Access to Highway 1 is a 1-minute drive away, while Rockwood Park is about 7 minutes away by car.

The Digby Ferry is 8 minutes away by car, while the Saint John Airport (YSJ) is a 22-minute drive away. (All walking and driving time estimates: Google Maps)

Verified by a front desk agent on May 26, 2014: In-room amenities, wheelchair accessibility, pet policy, free Wi-Fi, dining details, parking details, recreational facilities and on-site amenities.
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The Good
This hotel was very highly rated by guests. Among the reviews used for this analysis, several aspects of the property were complimented frequently.

The rooms were often described as clean and generally comfortable, while several guests added that the rooms were well appointed with modern furnishings. Several reviewers specifically mentioned that the beds were comfortable. A couple of guests said that the views of the harbour from their rooms were pleasant, while a couple of other reviewers found their rooms quiet.

The staff were frequently complimented for offering friendly, helpful and knowledgeable service.

Many guests enjoyed the food at the free breakfast and one reviewer said that the breakfast included fresh fruit, pancakes, yoghurt and also eggs and bacon. A couple of reviewers added that the breakfast was well looked after by staff.

Several reviewers found the hotel conveniently located for accessing the highway and exploring the Saint John area by car.

Several guest enjoyed the indoor pool and hot tub area.
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The Bad
There were no common concerns or complaints found for this hotel, among the reviews sourced for this editorial. However, travellers considering this property may want to note that there is no on-site restaurant.
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Show Sources
Sources
TripAdvisor.ca ranked this hotel #4 out of 20 hotels in Saint John, with an average score of 4 out of 5, from 149 reviews.

Booking.com gave this property an average score of 9 out of 10, based on 50 guest reviews.

The author called the hotel on May 26, 2014 to verify some information.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
8.9
Very Good
#
5 / out of 17
hotels in Saint John

Rated 8.9/10 based on 1306 reviews

Ranked #5 out of 17 hotels in Saint John

1306
Map Marker Holiday Inn Express & Suites - Saint John
400 Main Street And Chesley Drive, Saint John, NB