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Guest Reviews
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8.0
Very Good
#2 out of 8
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Guest Rating Explained
Rating: 8.0 / 10
| Hotel Rating Breakdown |
| Amenities: |
7.5 |
| Cleanliness: |
7.8 |
| Location: |
8.8 |
| Comfort: |
8.0 |
| Service: |
8.5 |
| Value: |
7.3 |
Details
No. of guest ratings: 11
Guest Recommended: Yes
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Popularity Ranking Explained
Rating: #2 out of 8 hotels in Saint John ranked by guests.
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Anonymous guest from Moncton, NB CA stayed on January 29, 2006
"TV remote control worked very poorly.
Light configuration not flexible enough.
No exhaust in bathroom."
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Joyce from Seneca Castle, NY US stayed on September 01, 2005
"We stayed there two years ago in a more expensive room, which was much quieter. This year, the halls were pretty noisy along with electric alarm clocks going off after the rooms had been vacated. Apparently, there was a shortage of cleaning staff, we had to call to ask if our room was on the list on the first day after 1:30 p.m.
The staff responded well to our complaints in a professional and friendly manner. The food and staff in the lounge were excellent. We love the city of Saint John and the Hilton works well for us."
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Anita from Waltham, MA US stayed on August 27, 2005
"Athough the hotel was undergoing some exterior renovations, we were not inconvenienced in any way."
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Susan from Salem, NH US stayed on August 02, 2005
"The staff went out of their way to help us. My aunt lost her cell phone and they made the experience of getting it back a lot easier than we would of on our own. Thank you."
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Amy from Baileyville, ME US stayed on August 01, 2004
"Considering the price I paid for the hotel, I was very surprised to find that not only was there no iron, but there was also no fan in the bathroom. There was dust caked on the glasswear in the bathroom and around the moulding on the floor. The employees were very friendly - But overall. . .I think that this hotel certainly put more effort into making the initial appearance as attractive as possible (marble flooring) and lacked the detail i nthe individual rooms."
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Anonymous guest from Orono, ME US stayed on July 17, 2004
"Housekeeping staff was very polite and quickly responded to our request for additional linen."
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Sylvia from Dartmouth, NS CA stayed on April 10, 2004
"Hot tub wasn't that hot, nor was the sauna, but overall, the Hilton is great value! We really enjoyed our comp. breakfast and the beds were the best I've ever slept in. Minibar is costly-watch out!"
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Susan from Eastport, ME US stayed on November 23, 2003
"Our room was moved up to the 9th floor, because there were several youth hockey teams staying at the hotel. That was appreciated.
Unfortunately, many of the kids were not well-chaperoned and were allowed to run loose. It wasn't the hotel's fault, but it was a bit frustrating to have to frequently wait 10 minutes for the elevator, because the boys were riding up and down in them......"
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Overview & Amenities
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Situated on the restored waterfront with views of the harbor, Hilton Saint John is approximately 12 miles from Saint John Municipal Airport. The hotel is connected to the Saint John Trade and Convention Center and via an indoor walking network to the Market Square Complex, New Brunswick Museum, Saint John Free Public Library, Canada Games Aquatic Center, Harbour Station, Brunswick Square, and the Old City Market.
Hotel amenities include the indoor swimming pool, sauna, whirlpool, and health club. The Turn of The Tide offers a variety of fine cuisine. Brigantine Lounge, on the upper lobby level of the hotel, affords views of the harbor. The hotel also offers room service, valet laundry service, currency exchange, and underground parking for 500 vehicles.
All rooms feature cable TV, irons and ironing boards, and voicemail.
Policies
Guarantee:
Cancel:
Check-In: 1500
Check-Out: 1200
Services Description
Attraction Info
Dining Info
Recreation Info
* bowling -
* driving range -
* fitness center - fitness center
* golf - golf
* hiking -
* indoor pool - indoor pool
* jogging track - jogging track
* pool -
* pool table -
* sightseeing tours - sight seeing tours
* snow skiing - snow skiing
* tennis court - tennis court
* walking track -
Room Type Descriptions
rooms-197
*room amenities-
* 24-hour housekeeping * 25 inch television
* 250 thread count sheets * accessible
* adjustable thermostat * air conditioning
* alarm radio * audible alarms
* automatic door closer * bathrobe
* bathroom amenities * bidet
* black-out curtains * chaise lounge
* coffeemaker * complimentary beverage
* complimentary hot breakfast * connecting rooms
* crabtree and evelyn ameniti * desk level electric plugs
* desk level hsia connection * desk level phone jacks
* dining table and chairs * dishwasher
* duvet covers * east to set alarm clock rad
* electronic door lock * electronic smoke detector
* evening room service availa * feather pillows non allerge
* hair dryer * handicapaccessible by reque
* high speed internet * in-suite coffee/welcome cad
* iron and ironing board * jacuzzi
* kitchenette * lever door handles
* microwave oven * mini refrigerators
* minibar * newspaper mon-fri
* non-smoking room * remote-controlled televisio
* rollaways * safe
* secondary locking device * separate bathtub and shower
* separate toilet area * shower for wheelchair
* spacious two room suite * telephone - auto wakeup
* telephone - two phones * telephone - voicemail
* thumb dead bolt * tv-cable
* tv-pay per view * tv-standard network
* valet and self laundry avai * video games on tv
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Booking Information
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The hotel you have selected -- Hilton Saint John -- may be able to be booked: 1) online using Canadian Hotel Guide.com's instantaneous and 100% secure online reservation system; and/or 2) by telephone using the hotel reservation telephone number provided above.
1) Online: When you make your booking online, your hotel reservation is transmitted to the Hilton Saint John through a 100% secure Internet connection that protects your personal and credit card information. Once submitted, your hotel reservation will be confirmed within 60 seconds and sent to the Hilton Saint John computer reservation system in Saint John, New Brunswick.
2) Telephone: 1-800-359-6279. Speak to a live customer service agent 24 hours a day, 7 days a week.
Within moments after your hotel reservation is made, you will receive a duplicate confirmation by email for your records that confirms and guarantees the reservation with all the details you may need for your stay, including the phone number and address of the Hilton Saint John. For your comfort and peace of mind, you may even.
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