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Well-liked St John hotel with indoor pool, 80' waterslide, jacuzzi suites and free breakfast

Pros
  • Free amenities: Wi-Fi, wired Internet, parking, hot breakfast
  • Many guests described their rooms as clean and well maintained
  • Many reviewers praised the food at the free breakfast
  • The staff were frequently complimented for their friendly service
  • Many guests enjoyed the indoor pool and waterslide
  • Several reviewers found the hotel well located for accessing shopping and restaurants
Cons
  • More than one guest complained about dirty carpets and maintenance issues
  • Noise disturbances from other guests were mentioned
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Free Internet
This hotel is an Editor's Pick for...
Editor's Analysis
Updated Feb 26, 2015
Overview
This hotel is situated in the shopping district of east Saint John, among big-box stores and restaurants. Its pool and waterslide make it well suited for travellers with children, and the mini-fridge and microwave in each room add extra value. 

All rooms are smoke free and include a flat screen TV, a lap desk, a coffeemaker, a mini-fridge, a microwave, an iron and ironing board, a hair dryer and individual climate control. Select suites also include a sofabed and/or a jetted tub. Wheelchair-accessible rooms are available. Pets are permitted in select rooms at no additional fee.

Free Wi-Fi is available throughout the hotel, while free wired Internet is available in guest rooms and in the on-site business centre.

A free hot breakfast buffet is available daily from 6 am to 10 am. This hotel does not have an on-site restaurant.

On-site recreational facilities include an indoor pool with an 80' waterslide, a hot tub and a fitness centre.

Free parking is available on site. Other on-site amenities include a business centre, meeting space, a small convenience store, a 24-hour front desk, safe deposit boxes and luggage storage. The hotel does not offer guest laundry facilities.

Access to Highway 1 and Rockwood Park are both within a 6-minute drive. Downtown Saint John is about 10 minutes away by car and includes the following attractions: Imperial Theatre, Market Square, the Saint John Trade and Convention Centre, the Saint John City Market, Brunswick Square shopping centre and the Harbour Station arena. McAllister Place shopping centre is 3 minutes away by car.

The Digby Ferry is also about 16 minutes away by car, while the Saint John Airport (YSJ) is a 20-minute drive away. (All walking and driving time estimates: Google Maps) 

Verified by a front desk agent on May 26, 2014: In-room amenities, wheelchair accessibility, pet policy, free Wi-Fi, dining details, parking details, recreational facilities and on-site amenities.
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The Good
Many guests were very happy with their stay at this hotel, among the reviews used for this analysis, making it a clear guest favourite. Several aspects of the property received praise.

The rooms were often described as clean, well maintained and generally comfortable. A couple of reviewers added that the beds were comfortable.

The staff were frequently complimented for their friendly, welcoming and accommodating service.

Many guests praised the food served at the free breakfast, while many other reviewers enjoyed the indoor pool, waterslide, hot tub and fitness centre.

Several reviewers found the hotel conveniently located for accessing shopping and restaurants.
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The Bad
There were very few concerns or complaints found for this hotel, among the reviews sourced for this editorial. 

However, while many guests described their rooms favourably, a few reviewers thought that this hotel was beginning to look tired or worn. Complaints centred on dirty carpets, scratches and scrapes, cracked tiles and missing grout.

Additionally guests were disturbed by noisy fans and noisy hockey teams staying at the hotel and allowed to run and party in the hallways.
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Show Sources
Sources
TripAdvisor.ca ranked this hotel #2 out of 20 hotels in Saint John, with an average score of 4.5 out of 5, from 249 reviews.

Expedia.ca gave this property an average score of 4.5 out of 5, with 93% of 160 guests recommending the property.

The author called the hotel on May 26, 2014 to verify some information.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
8.4
Very Good
#
7 / out of 17
hotels in Saint John

Rated 8.4/10 based on 1033 reviews

Ranked #7 out of 17 hotels in Saint John

1033
Map Marker Hampton Inn & Suites by Hilton Saint John
51 Fashion Drive, Saint John, NB