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Downtown hotel with fitness centre & restaurant, guests praised friendly service

Pros
  • Free Wi-Fi
  • The staff were frequently complimented for their friendly service
  • Many guests found the hotel well located for accessing shopping and downtown attractions on foot
  • Several reviewers found the beds comfortable
  • A few guests enjoyed the indoor pool and fitness centre
  • A couple of reviewers said that the rooms were quiet
Cons
  • Many guests thought that hotel in general and the guest rooms were in need of upgrades
Freebies
Free Wi-Fi
Editor's Analysis
Updated Jul 21, 2014
Overview
This hotel is part of the Brunswick Square shopping centre and is connected to the indoor walkway that provides access to Market Square, the Saint John Trade and Convention Centre and the Saint John City Market. These downtown attractions are accessible within a 5-minute walk. Offering rooms with upscale bath products, iPod docks and kitchenettes, this property is well suited for guests who prefer more luxurious accommodations in a central location.

All rooms are smoke free and include a flat screen TV, a coffeemaker, a mini-fridge, a microwave, June Jacobs bath products, an iron and ironing board, a hair dryer and individual climate control. Select rooms also include an iPod dock and bathrobes. Select suites also include a kitchenette, a jetted tub and/or a sofabed. Wheelchair-accessible rooms are available. Pets are permitted in select rooms for $35 per stay.

Guests staying in Signature Club rooms receive exclusive access to the Signature Lounge that serves a free breakfast and free appetizers.

Free Wi-Fi is available throughout the hotel, while free wired Internet is available in select rooms and the on-site business centre.

The on-site Mix Resto-Bar serves breakfast, lunch and dinner. Room service is available daily from 6 am to 12 noon and from 4 pm to 11 pm.

On-site recreational facilities include an indoor pool, a hot tub and fitness centre. 

Self-parking is available on site for $15 per day, while valet parking is available for $20 per day. Other on-site amenities include a business centre, meeting space, concierge service, safe deposit boxes, luggage storage, a guest laundry facility, dry cleaning service and complimentary shoe-shine service. 

The Saint John cruise ship terminal is about a 5-minute walk away, while the Harbour Station arena is 8 minutes away on foot. Rockwood Park is 8 minutes away by car, while the ferry to Digby, NS is a 10-minute drive away. The Saint John Airport (YSJ) is a 22-minute drive away. (All walking and driving time estimates: Google Maps) 

Verified by a front desk agent on May 26, 2014: In-room amenities, wheelchair accessibility, pet policy, free Wi-Fi, dining details, parking details, recreational facilities and on-site amenities.
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The Good
Guests seemed generally satisfied with their stay at this hotel, among the reviews used for this analysis.

The staff throughout the hotel were frequently complimented for their accommodating and helpful service. A couple of guests were impressed that the staff made follow-up calls after check-in to ensure that their room was satisfactory.

Many guests found the hotel conveniently located for accessing shopping, restaurants and downtown attractions via the indoor walkway system.

A few guests enjoyed the indoor pool and fitness centre.

Several reviewers said that the beds were comfortable, while the rooms were described as clean, spacious and quiet by a couple of guests.

A couple of guests thought that the room rates were reasonable and that the hotel offered good value for the money they spent.

A couple of reviewers praised the food at the on-site restaurant. However, a couple of other guests were not happy with the food (see below).
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The Bad
Among the reviews sourced for this editorial, many guests described the interior decor of the hotel and the guest rooms as dated and in need of upgrades. A couple of guests specifically mentioned that the furnishings and bathroom fixtures in their rooms were in need of updates.

While a couple of guests enjoyed the food at the on-site restaurant, a couple of other reviewers did not.
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Show Sources
Sources
TripAdvisor.ca ranked this hotel #8 out of 20 hotels in Saint John, with an average score of 4 out of 5, from 207 reviews.

Expedia.ca gave this hotel an average score of 4.2 out of 5, with 91% of 220 guests recommending the property.

The author called the hotel on May 26, 2014 to verify some information.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
8.0
Very Good
#
10 / out of 17
hotels in Saint John

Rated 8.0/10 based on 812 reviews

Ranked #10 out of 17 hotels in Saint John

812
Map Marker Delta Brunswick
39 King Street, Saint John, NB