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Chipman Hill Suites

9.5 | Excellent
MAP

Just off Hwy 10, great staff/rates, clean rooms with kitchens, some parking issues

Pros
  • Free Wi-Fi
  • The hotel's staff were praised for being responsive and professional
  • The hotel's rates were found to be reasonable and budget friendly by several reviewers
  • Numerous guests praised their clean and tastefully decorated rooms
Cons
  • Some reviewers found the hotel's parking to be limited and inconvenient
  • The lack of elevators was a challenge for a few guests
Freebies
Free Wi-Fi
Editor's Analysis
Updated Feb 7, 2014
Overview
Located in 12 separate buildings around Saint John, with the main office being just off Highway 100, the Chipman Hill Suites are geared towards business or vacation travellers who require well-priced short- or long-term accommodations with extended kitchen amenities and free laundry facilities.

Each of the hotel's smoke-free suites comes equipped with air conditioning, free Wi-Fi, cable TV, a kitchen or kitchenette, a dining area and a hair dryer. Rooms with a separate bedroom, a jetted tub and a DVD player are also available and the suites are not wheelchair accessible. 

Daily housekeeping is offered for nightly rates, while weekly housekeeping is offered for weekly and monthly rates.

Hotel amenities include free guest laundry facilities and irons and ironing boards. Public parking is available nearby and charges apply. Pets are not permitted.

Saint John's city centre is about a 3-minute walk from the main office, while Brunswick Square offers shopping 4 minutes away on foot. Marco Polo Cruise Terminal can be found roughly 1 minute away by car and Saint John Airport (YSJ) is an 18-minute drive away. (All distances and travel time estimates: Google Maps)
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The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's rooms, staff and rates.

Many guests enjoyed their accommodations at the hotel. They described their rooms as clean, spacious, well equipped, tastefully decorated, quiet and updated, with comfortable beds and great harbour views. (Please note that as locations vary, views will also vary.)

The hotel's staff were praised by numerous reviewers, who characterized them as responsive, attentive, professional, efficient and helpful with directions and recommendations. One patron noted, "All communications with the staff of Chipman Hill Suites were nothing but positive. Their friendly and professional manner was very welcoming".

Several lodgers were pleased with the hotel's rates. They were described as reasonable, well priced, excellent, budget friendly and great.
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The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the parking and lack of elevators. 

Some reviewers criticized the inconvenience of the hotel's parking. Because the building locations vary, the specifics of the complaints also varied, however, guests reported such challenges as limited parking spots being available, having to pick up a residential parking permit from the city and having to pay for parking in general.

A few lodgers were disappointed with the lack of elevators in their buildings. They reported having to carry luggage up flights of stairs and recommended those with mobility issues take the time to find out if there will be stairs to climb in their building prior to booking.
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Show Sources
Sources
TripAdvisor.com guest reviews ranked the hotel #1 of 16 Saint John B&B and Inns hotels with an average rating of 5 out of 5 from 410 reviews.

Booking.com guest reviews rated the hotel 9.2 out of 10 from 33 reviews.

Expedia.ca guest reviews rated the hotel 4.4 out of 5 with a 100% recommendation rate from 19 reviews.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
9.5
Excellent
#
1 / out of 17
hotels in Saint John

Rated 9.5/10 based on 827 reviews

Ranked #1 out of 17 hotels in Saint John

827
Map Marker Chipman Hill Suites
76 Union St, Saint John, NB