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Chateau Saint John

9.2 | Excellent
MAP

Just off Hwy 1, free breakfast, great staff, clean/spacious rooms, no restaurant

Pros
  • Free Wi-Fi, free breakfast, free parking
  • Numerous guests praised their clean and spacious rooms
  • The hotel's staff were praised for their efficient and friendly service
  • Several lodgers enjoyed the quality and selection of the free breakfast
Cons
  • A few guests were disappointed with the hotel's lack of restaurant and reported few restaurants nearby
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Analysis
Updated Nov 27, 2013
Overview
Located about a 7-minute drive from Saint John's city centre and a 1-minute drive from the nearest Highway 1 on-ramp, the Chateau Saint John is geared towards business or vacation travellers who prefer a centrally located hotel with a free breakfast, meeting space and easy highway access.

Each of this smoke-free hotel's guest rooms offers air conditioning, free Wi-Fi, cable TV, an in-room safe, a coffeemaker, a mini-fridge, a desk, a hair dryer and an iron and ironing board. Rooms with a microwave, a jetted tub and a wet bar are also available, as are wheelchair-accessible rooms.

Hotel amenities include a fitness centre, meeting space, a business centre, laundry services, a convenience store, a lounge, free parking and a free breakfast. Pets are not permitted.

Reversing Falls can be found 8 minutes away by car, while Brunswick Square offers shopping about 15 minutes away on foot. Saint John Airport (YSJ) is roughly a 20-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, no pets, wheelchair accessible. (Call Date: November 26, 2013)
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The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's rooms, staff, breakfast and location.

The hotel's accommodations were praised by numerous reviewers. They described their rooms as spacious, clean, quiet, well equipped and modern, with fast Wi-Fi and comfortable beds.

Many lodgers were impressed with the level of customer service they received during their stay. They characterized the staff as helpful and friendly, providing an efficient check-in and check-out service.

Several guests were pleased with the hotel's free breakfast. They found it to be fresh, plentiful and well organized, with several hot and cold items and a spacious seating area.

The hotel's location was enjoyed by several travellers. They described it as easily accessible and close to highway access, downtown Saint John, the waterfront and Reversing Falls. 
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The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the hotel's lack of restaurant.

The hotel's lack of restaurant was a disappointment for some reviewers. They reported very few restaurants around the hotel and found it inconvenient to have to drive to find one.
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Show Sources
Sources
TripAdvisor.com guest reviews ranked the hotel #1 of 20 Saint John hotels with an average rating of 4.5 out of 5 from 244 reviews.

Hotels.com guest reviews rated the hotel 4.6 out of 5 from 162 reviews.

Booking.com
guest reviews rated the hotel 9.3 out of 10 from 79 reviews.

The author called the hotel on November 26, 2013 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
9.2
Excellent
#
2 / out of 17
hotels in Saint John

Rated 9.2/10 based on 1697 reviews

Ranked #2 out of 17 hotels in Saint John

1697
Map Marker Chateau Saint John
369 Rockland Road, Saint John, NB