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BEST WESTERN PLUS Saint John Hotel & Suites

8.5 | Very Good
MAP

Popular northeast St John hotel with indoor pool, private jacuzzis and free hot breakfast 

Pros
  • Free amenities: Wi-Fi, wired Internet, hot breakfast, parking
  • Many guests described their rooms as clean and comfortable
  • The staff were frequently complimented for their friendly service
  • Many reviewers found the hotel well located for accessing shopping and restaurants
  • Many guests praised the food at the free breakfast
  • A couple of reviewers found the rooms quiet
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Free Internet
Editor's Analysis
Updated Feb 25, 2015
Overview
This hotel is situated across from a big-box shopping and dining complex and is within a  6-minute walk of McAllister Place shopping centre and Parkway Mall.

All rooms are smoke free and include a flat screen TV with pay-per-view movies, a coffeemaker, mini-fridge, a desk, an iron and ironing board, a hair dryer and air conditioning. Select rooms also include a microwave, a sofabed and/or a jetted tub. Wheelchair-accessible rooms are available. Pets are permitted in select rooms for an additional fee of $15 per night.

Free Wi-Fi is available throughout the hotel, while free wired Internet is available in the guest rooms and at the on-site business centre.

A free hot breakfast buffet is served from 6 am to 10 am on weekdays and from 7 am to 10 am on weekends. This hotel does not have an on-site restaurant.

On-site recreational facilities include an indoor pool and fitness centre.

Free parking is available on site. Other on-site amenities include a business centre, meeting rooms, a 24-hour front desk, safe deposit boxes, luggage storage, a guest laundry facility and dry cleaning service.

Access to Highway 1 is a 4-minute drive away, while Rockwood Park and the Cherry Brook Zoo are both 10 minutes away by car. Downtown Saint John is also about 10 minutes away by car, and downtown attractions include the following: Imperial Theatre, Market Square, the Saint John Trade and Convention Centre, the Saint John City Market, Brunswick Square shopping centre and the Harbour Station Arena.

The Digby Ferry and the Saint John Airport (YSJ) are both within a 20-minute drive. (All walking and driving time estimates: Google Maps)

Verified by a front desk agent on May 26, 2014: In-room amenities, wheelchair accessibility, pet policy, free Wi-Fi, dining details, parking details, recreational facilities and on-site amenities.
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The Good
Among the reviews used for this analysis, most guests described very positive experiences at this hotel. In fact, there were no common negative comments found.

The rooms were often described as clean and generally comfortable, while a couple of guests added that the rooms were well appointed and quiet.

The staff were frequently complimented for their friendly, professional and helpful service. Reviewers mentioned that staff seemed to care highly for guest comfort and wanted guests to have unforgettable experiences.

Many reviewers found the hotel well located for accessing the highway, shopping and restaurants.

Many guests thought that the room rates were reasonable and that the hotel offered good value for the money they spent.

The food and selection at the free breakfast was praised by many guests.
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The Bad
There were no common concerns or complaints found for this hotel, among the reviews sourced for this editorial. However, travellers may want to note that this hotel does not have an on-site restaurant.
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Show Sources
Sources
TripAdvisor.ca ranked this hotel #6 out of 20 hotels in Saint John, with an average score of 4 out of 5, from 140 reviews.

Expedia.ca gave this hotel an average score of 4.1 out of 5, with 91% of 34 guests recommending the property.

The author called the hotel on May 23, 2013 to verify some information.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
8.5
Very Good
#
6 / out of 17
hotels in Saint John

Rated 8.5/10 based on 307 reviews

Ranked #6 out of 17 hotels in Saint John

307
Map Marker BEST WESTERN PLUS Saint John Hotel & Suites
55 Major Brook Drive, Saint John, NB