Overview
Located on Highway 144 and about a 15-minute drive from the nearest Canada/U.S. border crossing, the Quality Inn Saint Andre is popular with road travellers who require a hotel along the highway with an on-site restaurant and indoor pool.
This hotel has 80 air-conditioned guest rooms, each offering free Wi-Fi, cable TV, a coffeemaker, a hair dryer and an iron and ironing board. Standard rooms have one queen or two double beds, while additional amenities such as a sitting area with a sofabed, a microwave, a mini-fridge, a desk, three single beds, one king bed and/or a heart-shaped bathtub are also available. Some rooms have balconies.
The hotel offers an indoor pool, a hot tub, a sauna, a business centre, free coffee, a gift shop, guest laundry facilities, a free continental breakfast and free parking. This hotel also has a playground for children. Smoking is allowed in some rooms.
On-site dining is available at Pres du Lac Restaurant, which serves breakfast and dinner daily as well as a brunch on Sundays.
Wheelchair-accessible rooms are available upon request and one pet per room is permitted for an additional $15.
Grand Falls Golf Club is about a 7-minute drive south of the hotel, while Grand Falls Shopping Centre can be found 4 minutes southeast by car. The Grand Falls Gorge is roughly a 5-minute drive southeast of the hotel, and Edmunston Airport (YSL) is a 15-minute drive northwest. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, 1 pet/room permitted for $15, wheelchair accessible. (Call date: April 17, 2013)
The GoodOf the reviews consulted for this analysis, the majority were positive, with praise going to the hotel's staff, location and breakfast.
Numerous guests offered compliments to the hotel's staff, who were characterized as accommodating, welcoming and bilingual. One guest, who also worked in a hotel, expressed astonishment at the quality of service and level of attention paid by hotel staff to guests.
The hotel's location was praised by many reviewers, who found it to be close to the Grand Falls Gorge, the Canada/U.S. border, Loring Air Force Base and highway access. One lodger found it a good place to stop on the way through New Brunswick to PEI.
Several lodgers were pleased with the hotel's free breakfast, and described it as good quality with a great selection, simple yet tasty, and even excellent. Guests also mentioned being impressed by a clean seating area.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about noise transfer and the rooms.
Noise disruptions were reported by a few guests. They reported noisy in-room air conditioning units, as well as noise from a freight train passing by several times at night, and noise from other guests passing through the hallways.
Although the majority of reviewers described their accommodations as clean and spacious, a few lodgers had complaints about their rooms. They reported old and worn decor as well as old in-room air conditioning units which weren't as efficient as hoped for.
TripAdvisor.com guest reviews ranked the hotel #2 out of 5 Grand Falls B&B and Inns with an average rating of 4 out of 5 from 26 guest reviews.
Hotels.com guest reviews rated the hotel 4 out of 5 from 22 reviews.
Expedia.ca guest reviews rated the hotel 4.2 out of 5 with an 88% recommendation rate from 17 reviews.
The author called the hotel on April 17, 2013 to verify some information.
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Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
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