OverviewLocated about 9 minutes west of Greater Moncton International Airport (YQM) in downtown Moncton, the Residence Inn Moncton is popular with business and family travellers requiring an all-suite extended-stay hotel close to the airport and highway access.
This non-smoking hotel has 133 suites, all of which offer free Wi-Fi, cable TV, a fully equipped kitchen, a desk, a hairdryer, and an iron/ironing board. Standard rooms offer a king bed and a living area with a sofabed, while one and two-bedroom suites offer a separate bedroom, a living area, and a dining area.
Hotel amenities include an indoor pool, a hot tub, a fitness room, a business centre, two meeting rooms, a convenience store, and free parking. Accessible rooms are available upon request and parking is $12 per day. Pets are permitted for a one-time non-refundable fee of $75.
A free buffet breakfast is served daily and on-site dining is available at The Keg Steakhouse and Bar (serving lunch and dinner daily). Other restaurants close by include Catch 22 Lobster Bar (across the street), and Pump House Breward, which can be found about a one-minute walk northwest of the hotel.
The Residence Inn Moncton is a 4-minute drive from Champlain Place, Moncton's largest shopping mall. The University of Moncton can be found about 6 minutes north by car, while Crystal Palace Amusement Park is a 4-minute drive northeast. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free breakfast, parking $12/day, pets permitted for non-refundable $75 fee per stay (call date: Jan. 23, 2013).
The GoodThe majority of reviews consulted for this analysis were positive with much praise going to the hotel's staff, location, and rooms.
Many guests praised the staff at this hotel. They were characterized as friendly, knowledgeable and efficient, and one guest stated they, "could not have been more accommodating and friendly right from the front desk staff, to the chamber maids, breakfast staff and parking lot security".
The hotel's location was a source of numerous compliments by reviewers. It was found to be within walking distance to several downtown restaurants and shops, close to the airport, grocery stores, and easy to find.
Several lodgers were pleased with their accommodations at this hotel. They described their rooms as clean, modern, spacious, well-equipped and well-designed, with comfortable beds and pillows, and nice views of the Petitcodiac River.
The Bad
While most of the reviews consulted for this analysis were positive, there were a couple of minor complaints among them, which included parking and noise transfer.
A few guests had complaints about the hotel's parking. They were disappointed that the parking fee ($12/night) wasn't included in the cost of the rooms, and also felt the parking lot was too small for the size of the hotel.
Noise disturbances were reported from a few of reviewers, who recounted hearing loud neighbours in adjacent rooms late at night. The in-room air conditioning units were also described as noisy by a couple of guests.
TripAdvisor.com guest reviews ranked the hotel #2 out of 28 Moncton hotels from 132 reviews.
Hotels.com guest reviews rated the hotel 4.6 out of 5 from 16 reviews.
Expedia.com guest reviews rated the hotel 4.8 out of 5 with a 100% recommendation rate from 13 reviews.
The author called the hotel on January 23, 2013 to verify some information.
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Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
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