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Howard Johnson Inn Moncton

6.2 | Fair | #26 out of 28 hotels in Moncton
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Older northwest Moncton budget motel with indoor pool & free breakfast but mixed reviews

Pros
  • Free amenities: Wi-Fi, breakfast, parking
  • Some found clean rooms with a comfortable bed
  • Location was an easy drive to Moncton Coliseum, restaurants and shopping
  • Staff were pleasant and friendly
Cons
  • No elevator access to some second floor rooms
  • No 24-hour front desk
  • Guests often complained of dated rooms in need of repair and renovation
  • Some guests found rooms that smelled musty and needed better cleaning
  • Pictures of hotel online were inaccurate said some guests
  • Noise transferred from outdoor traffic, the hallway and between rooms
  • Guests often complained that the pool was cold, lacking towels and in another building
  • Some felt the breakfast was too basic or offered too late in the morning
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Review
Updated May 15, 2017
Overview
This motel is located a 10-minute drive from the city centre and 5 minutes from the Trans-Canada Hwy.

The motel has 4 buildings and 48 smoke-free rooms over 2 floors. Two buildings have a working elevator and 2 of the buildings have no elevator access to the second floor.

All rooms include free Wi-Fi, a flat screen TV with cable, a coffeemaker, a mini-fridge, and climate control. 

Some rooms include a full kitchen, a microwave and a 2-person hot tub.

Rooms are furnished with 2 double beds, 1 or 2 queen beds or 1 king bed.

Free parking is available on site for cars and oversize vehicles. 

Pets are welcome (2) for $10 per pet, per night.

Free continental breakfast
is offered to guests from 7:30 am to 10 am.

There is no restaurant on site, but guests will find several eateries and restaurants in walking distance along Mountain Road.

Hotel amenities include an indoor pool, free newspapers and a meeting room.

Front desk hours are 7 am to midnight.

What’s nearby? Université de Moncton is 9 minutes and the Moncton Coliseum is 4 minutes away by car. Champlain Place mall is 11 minutes by car. Moncton International Airport (YQM) is a 14-minute drive. (All travel times: Google Maps)

Confirmed with the front desk on Feb 10, 2017: some second floor rooms have no elevator access, front desk hours are 7 am to midnight

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The Good
Some guests found this hotel satisfactory, but reviews were mixed overall.

These guests described the rooms as a good size and clean with comfortable beds.

The location offered easy driving access to hospitals, downtown, restaurants and shopping. Guests found it close to parks and golfing and the Moncton Coliseum.

Staff were described as pleasant, friendly and helpful.

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The Bad
Guests left many complaints online.

Room complaints found were: slow bathroom sink drain; old, stained and smelly carpet; uncomfortable pillows, hard mattresss, not enough electrical outlets, worn and dirty bathroom, plugged toilet, worn towels, stained bedding with holes, mouldy shower curtain, dusty air conditioner, stained bathtub, and human hair on the bed.

Guests complained of bad odours in their rooms. They described heavily scented cleaners, musty odours and the stale smell of old previous smoking rooms.

Guests were sometimes given rooms that had not been cleaned from the prior guests.

Noise transferred from outdoor traffic, the hallway and between rooms.

Some found the breakfast too basic (with no fruit or hot items) and they were disappointed in it.

A couple of reviewers complained of not getting the rooms booked.

More than one guest claimed to be charged on visa for missing items in the room without having taken anything or simply said their deposit was kept.

Other complaints found were: pool was only 4 ft deep, was cold, dirty, offered no or not enough towels and was overly chlorinated.

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Show Sources
Sources
TripAdvisor.com guest reviewers rated this hotel #25 out of 28 Moncton hotels with a rating of 3 out of 5, based on 391 reviews.

Booking.com guest reviewers rated this hotel 6.9 out of 10 based on 265 reviews.


Guest Reviews
Rated by Guests
6.2 / out of 10
"Fair"
Ranked by Guests
#
26 / out of 28
hotels in Moncton

The average guest rating for Howard Johnson Inn Moncton is 6.2 out of 10 based on 1884 reviews from past guests. This average guest rating ranks Howard Johnson Inn Moncton at #26 out of 28 hotels in Moncton.

1884
Map Marker Howard Johnson Inn Moncton
1062 Mountain Road, Moncton, NB