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Crowne Plaza Moncton Downtown

7.9 | Good | #15 out of 28 hotels in Moncton
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Well-liked downtown Moncton hotel with free airport shuttle, indoor pool & private hot tubs

Pros
  • Free amenities: Wi-Fi, airport shuttle, pet stays, local calls, newspapers
  • Rooms were clean, spacious and comfortable
  • Location was well liked for walking and accessing downtown restaurants
  • Staff were very helpful and accommodating
  • Guests often were well pleased with the breakfast on site
  • Several liked the conference facilities and service
  • Wi-Fi is rated excellent by guests
  • The hotel is currently (2017) being renovated
Cons
  • Self-parking is $12 per day
  • A few guests found their rooms dated
  • Some were disturbed by nearby construction noise and advised getting a room at the back of the hotel
Freebies
Free Wi-Fi
Free Shuttle
This hotel is an Editor's Pick for...
Editor's Review
Updated Feb 7, 2017
Overview
This downtown hotel offers a comfortable stay, an easy walk from restaurants and entertainment. 

The hotel offers 191 smoke-free rooms over 9 floors with elevators.

All rooms include free Wi-Fi, free local calls, a flat screen HDTV with cable and pay-per-view movies, a coffeemaker, a desk with ergonomic chair, an iron and ironing board, a hair dryer and climate control. 

Rooms are furnished with 1 or 2 queen beds or 1 king bed. 

Room extras include a sofabed, open-style bedrooms, 2 TVs, a mini-fridge, a microwave, a living room, a dining table, a 2-person hot tub and city views. Accessible rooms are available. 

Self-parking (outdoors) costs $12 per day. Metered parking is also available nearby, and is free during the evening and weekend.  Pets are welcome for free. A free 24-hour airport shuttle operates on request and also on a schedule on a first-come, first-serve basis. (Call ahead to ensure availability.)

T-bone's Restaurant serves breakfast, lunch and dinner. Bin 1005 offers light meals, drinks and a place to relax.  Room service is available 24 hours.

Hotel amenities include an indoor pool, a hot tub, a steam room, a fitness centre, a 24-hour business centre, dry cleaning, a guest laundry, a children's play room, concierge service, a 24-hour front desk, luggage storage, ice/vending machines, safe deposit boxes, free newspapers, and meeting rooms.

Capitol Theatre offers live stage performances a 5-minute walk from the hotel. Marche Moncton Market is open Saturdays and 6 minutes away on foot. Champlain Place mall is 8 minutes away by car, while the Moncton Coliseum is a 6-minute drive away. The Trans-Canada Highway is reachable in 10 minutes. Magnetic Hill, Magic Mountain Water Park and the Magnetic Hill Zoo are all under 15 minutes away by car. Moncton International Airport (YQM) is about 12 minutes away by car. (All driving times: Google Maps)

Confirmed with the front desk on Feb 6, 2017: airport shuttle details, and the hotel has pay movies on demand
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The Good
Guests typically enjoyed their stay.

The rooms were described as clean, spacious and nicely appointed. 

Guests liked the location. It was close to restaurants, historic downtown, and walking areas.

Staff made the stay. They were often described as outstanding and excellent.

Breakfast was well liked by guests.

Adding value and convenience to the stay were: free copier in the business centre, helpful concierge, ample parking and car rental shop on the lower level.
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The Bad
Some guests offered their critique of the hotel in its current state.

Recent room complaints were: very dated decor, dark rooms, musty odours, poor views, heater smelled burnt, soft mattresses, stained carpet and limited cable channels.

Guests who dined or went to the bar on site were often not all that impressed either with the offerings, the ambiance or the service.

Some were disturbed to have to pay extra for parking.




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Show Sources
Sources
TripAdvisor.ca ranked this hotel #14 out of 28 hotels in Moncton, with an average score of 4 out of 5, from 413 reviews.

Expedia.ca gave this hotel an average score of 3.8 out of 5, from 180 reviews.


Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
Rated by Guests
7.9 / out of 10
"Good"
Ranked by Guests
#
15 / out of 28
hotels in Moncton

The average guest rating for Crowne Plaza Moncton Downtown is 7.9 out of 10 based on 2300 reviews from past guests. This average guest rating ranks Crowne Plaza Moncton Downtown at #15 out of 28 hotels in Moncton.

2300
Location
Map Marker Crowne Plaza Moncton Downtown
1005 Main Street, Moncton, NB