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Coastal Inn Moncton

Coastal Inn Moncton is a 3 star hotel in Moncton, New Brunswick, Canada 502 Kennedy Street, Moncton, NB, Canada
Estimated Price
$115
CAD
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Guest Reviews
Amenities
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Great customer service and location, some concerns with on-site restaurant hours

Pros
  • Free Wi-Fi, free breakfast, free parking
  • Most guests were pleased with the level of customer service they received
  • The location was described by many as close to restaurants, shopping and highway access
  • Several reviewers felt the hotel offered good value for the price
Cons
  • Some guests felt the free continental breakfast lacked a few items, and that the on-site restaurant closed too soon
  • A few guests had complaints about noise transfer from the hallways and loud AC units

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Editor's Analysis
Updated on Nov 2, 2012
Overview
Located just south of Highway 15 and roughly 2 km (a 5-minute drive) from Moncton's city centre, the Coastal Inn Moncton is popular with families and those travellers who require an economical hotel with easy highway access and added amenities such as a kitchenette, a free breakfast, and on-site laundry.

This hotel has 104 air-conditioned guest rooms, all of which offer free Wi-Fi, cable TV, a coffeemaker, a desk, a hair dryer, and an iron/ironing board. Standard rooms offer one queen or two double beds, while kitchenette rooms are also available with one queen or two double beds. Hotel amenities include a heated indoor pool, a business centre, and a fitness centre. 
Accessible rooms are available upon request, parking is free, and pets are not permitted. 

A free continental breakfast is served to all guests, and on-site dining is also offered at Garden Breeze Restaurant (open for breakfast and lunch on Monday, and breakfast, lunch and dinner from Tuesday through Saturday). Other nearby restaurants include McGinnis Landing (a one-minute walk northeast of the hotel), and Sports Rock Dieppe which can be found roughly 7 minutes southeast on foot.

The Coastal Inn Moncton is located a 3-minute walk from Crystal Palace Amusement Park, and the University of Moncton can be found 6 minutes west by car. Moncton Coliseum (sport/entertainment venue) is approximately a 10-minute drive west, and shopping is available around the corner at Champlain Place. The Greater Moncton International Airport (YQM) is about 7 km (roughly 8 minutes) east of the hotel. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, free continental breakfast, pets not allowed (call date: Nov. 1, 2012).
The Good
The majority of reviews consulted for this analysis were positive with much praise going to the hotel's staff, location, and value.

Most guests were very pleased with the hotel's staff, characterizing them as friendly, lovely and accommodating. One guest wrote, "I couldn't ask for better service", while another described the check-in process as painless. It was also said that the staff were particularly good with children.

The location was praised by many lodgers, who described it as being close to restaurants, shops and the airport. It was also mentioned that it was next door to Sobey's, and a great location for car travellers due to its close proximity to the highway.

Several reviewers said this hotel offered great value. They cited the affordable prices, the free breakfast and the free Wi-Fi as value-added features. It was also stated the hotel was good value for travellers with children, due to the rooms that feature full-service kitchenettes.

The Bad
While most of the reviews consulted for this analysis were positive, there were a few common complaints among them regarding the on-site restaurant and noise transfer.

A few guests were disappointed with some aspects of the on-site restaurant. The included continental breakfast was thought to be lacking some items (meat and cheese). Some guests felt the restaurant closed too early (8:00 pm), and that this was an inconvenience for travellers arriving late to the hotel.

There were a few complaints regarding noise transfer at the hotel. Some guests experienced issues with noise coming from loud neighbours in the hallways, while a few other guests complained their AC units were too loud and woke them up.
Booking.com guest reviews rated the hotel 8.9 out of 10 from 58 reviews.

Expedia.com guest reviews rated the hotel 3.9 out of 5 with an 89% recommendation from 19 reviews.

TripAdvisor.com guest reviews ranked the hotel #3 out of 3 Dieppe hotels from 26 reviews.

Verified with a front desk agent: Free Wi-Fi, free parking, free continental breakfast, pets not allowed (call date: Nov. 1, 2012).

Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.


Guest Reviews
7.4
Good
Guest Rating Explained
Rating: 7.4 / 10 Details

No. of guest reviews: 116
Guest Recommended: Yes
Guest Ranking Explained

Coastal Inn Moncton is #21 out of 29 hotels in Moncton ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Desiree from Dartmouth, NS CA rated Coastal Inn Moncton 10 out of 10 on May 31, 2014 Verified Guest Hotel Review

"Desiree Review"
"For the overall look, cleanliness and value of the hotel it was an excellent price. I just didn't like how the wifi wasn't working."
Hotel review by guest is Positive
John from Eagle, CO US rated Coastal Inn Moncton 7 out of 10 on August 21, 2012 Verified Guest Hotel Review
Hotel review by guest is Positive
Glen from Osgoode, ON CA rated Coastal Inn Moncton 9 out of 10 on October 13, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Wanda from Antigonish, NS CA rated Coastal Inn Moncton 10 out of 10 on August 26, 2011 Verified Guest Hotel Review

"Beautiful Staff and Very Clean"
"this was such a great place to stay. i don't like being away from home but the minute we arrived the staff was very friendy. it was like being at home. it was so nice and quiet. the kids had so much fun in the pool. we also loved the beds staff were also so nice to the kids. so far i told several friends this was a great trip new brunswick was the best vacation i had in a long time so close to home."
Hotel review by guest is Positive
Peter r from St. Marys, ON CA rated Coastal Inn Moncton 7 out of 10 on August 21, 2011 Verified Guest Hotel Review

"Was a little hard to locate and very little parking available. People were friendly and helpful."
Hotel review by guest is Positive
Matthias from Bas Caraquet, NB CA rated Coastal Inn Moncton 8 out of 10 on November 25, 2010 Verified Guest Hotel Review

"best sleep for the buck."
"clean and quiet room. well equipped. friendly staff. close to everything you need like restaurants, shopping mall, highway entertainment. should be your first choice if you do not need something fancy."
Hotel review by guest is Positive
Verified Guest from Tucson, AZ US rated Coastal Inn Moncton 7 out of 10 on August 19, 2010 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Montreal, QC CA rated Coastal Inn Moncton 7 out of 10 on August 01, 2010 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Whitby, ON CA rated Coastal Inn Moncton 10 out of 10 on July 08, 2010 Verified Guest Hotel Review
Show older reviews
Hotel review by guest is Positive
Verified Guest from Campbellton, NB CA rated Coastal Inn Moncton 8 out of 10 on November 29, 2009 Verified Guest Hotel Review
Hotel review by guest is Positive
Cheryl from Lloydminster, SK CA rated Coastal Inn Moncton 10 out of 10 on August 18, 2009 Verified Guest Hotel Review


Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Disabled Access
  • Bar / Lounge
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Sauna
  • Cable / Satellite TV
  • In Room Movies
  • Meeting Rooms
  • Hair Dryer
  • TV
  • Laundry service
  • Golf Course (nearby)
  • Photocopier
  • Desk
  • Disabled Accessible Rooms
  • Disabled Parking
  • Internet Connection (wireless)
  • Child Pool
  • Pool Indoor
  • Luggage Storage
  • Vending Machines
  • Self Laundry
  • Free Parking

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7.4
Good

#21 out of 29 hotels in Moncton city based on 116 guest reviews

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