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Well-liked downtown Moncton hotel on the river with views of the tidal bore & spacious rooms

Pros
  • Free amenities: Wi-Fi, parking, continental breakfast, local calls
  • Guests praised friendly, attentive staff
  • Good value for the price point, according to guests
  • Guests said rooms were clean and large
  • Downtown location in walking distance to a good variety of shopping and restaurants
Cons
  • A few guests thought the hotel was showing its age
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
This hotel is an Editor's Pick for...
Editor's Analysis
Updated Dec 12, 2014
Overview
Located in the downtown Moncton area, this hotel is popular with guests who want to be able to explore the city by foot and be within walking distance to a good variety of shopping and restaurant options.

All 106 rooms at this non-smoking hotel have free Wi-Fi, a mini-fridge, a coffeemaker, a hair dryer and an iron and ironing board. Standard rooms offer king or queen beds. Suites also have king or queen beds. Some rooms have river views, a microwave, a fireplace and a separate living area. Pets are not allowed at this hotel.

There is no on-site restaurant, but guests are offered a complimentary continental breakfast. There are a good selection of restaurants within a 5-minute walk of the hotel with the closest one being right next door. On-site amenities include free parking and a gym.

Mall shopping is nearby at Champlain Place, just over a 10-minute walk away. This hotel is within walking distance to Crystal Palace Amusement park, a 20-minute walk (or 2-minute drive) away. Magic Mountain Water Park and the Magnetic Hill Zoo are just under a 15-minute drive away. Air travellers should plan for about a 10-minute drive to Moncton International Aiport (YQM). (All distances and travel time estimates: Google Maps)

Confirmed with a front desk agent: Wi-Fi, parking and breakfast (call date: February 15, 2013).
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The Good
Most of the reviews used for this analysis were positive and guest commonly praised the hotel's location and the size and cleanliness of the rooms.

Guests appreciated the convenience of this hotel's downtown location and liked being able to walk to shops, restaurants and attractions. They also liked the proximity to the waterfront and said that there were nice views from some rooms and common areas. A number of guests enjoyed walks along the nearby river.

Rooms were spacious, very clean and nicely decorated, according to guests.

Staff were helpful and cheerful. A number of guests mentioned specific staff members in their reviews by name with thanks. Front desk staff were singled out as being particularly good.

A number of guests commented on receiving good value for the room rate and said that the price point was favourable.

There were a number of comments from guests who found the beds to be very comfortable. 

Guests appreciated some of the extras at this hotel, like free parking, free breakfast and having a mini-fridge in the room. 
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The Bad
The vast majority of the reviews used for this analysis were full of praise. However, there were a handful of guest criticisms, but negative comments were rare.

A couple of guests said that both the common areas (lobby) and the rooms were uncomfortably cold.

A handful of guests said that the hotel was showing its age and that updates to the decor were in order, although they did not make specific suggestions.

A few guests wished that there was an on-site restaurant.

Some guests said that walls were thin and more could be done to soundproof, particularly to block noise from adjacent rooms.
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Show Sources
Sources
Hotels.com guest reviewers rated this hotel 4.8 out of 5 based on 29 reviews.

TripAdvisor.com guest reviewers ranked this hotel #3 out of 27 Moncton hotels based on 88 reviews.

Booking.com guest reviewers rated this hotel 9.1 out of 10 based on 22 reviews.

The author called the hotel on February 15, 2013 to verify some information.
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
9.2
Excellent
#
2 / out of 29
hotels in Moncton

Rated 9.2/10 based on 1544 reviews

Ranked #2 out of 29 hotels in Moncton

1544
Map Marker Chateau Moncton
100 Main Street, Moncton, NB