The Best Western Plus in Moncton is located near a host of attractions and landmarks. The Moncton International Airport is approximately 7.5 kilometres from the hotel, whereas the Crystal Palace Indoor Amusement Park is only one kilometre from the property. Hotel guests are also within steps of the Crystal Palace Theatre and the Champlain Place Mall.
Free hotel services include wireless Internet, complimentary breakfast and newspapers. There's a swimming pool located on the premise, as well as a workout centre and laundry facility. Corporate travellers can print, copy and fax in the hotel's business centre, and there are meeting rooms available to host special events.
Cable television and coffee makers are standard in each guest room, as well as a work desk and hair dryer. The Best West Plus in Moncton does not permit pets, but the hotel does offer free on-site parking. Cribs and baby cots are available upon request.
Guest reviewers across multiple sources agreed that the Best Western Plus was an ideal choice for travellers who wanted to be within close proximity to major attractions. Several guests felt that the hotel was close to the airport and the Trans Canada Highway, as well as within a close distance to malls, restaurants and entertainment venues.
Some guests described the hotel staff as being very accommodating, courteous and helpful. In fact, one guest stated that the hotel's staff was the "most efficient and friendly" that he had ever encountered.
A large number of guests liked that their guest rooms were clean and well-maintained, and some guests felt that the updated decor created an atmosphere that was both cozy and comfortable.
The nightly room rate was also praised by past guests and many agreed that the hotel was a good value for the money. The hotel was recommended by several guests and some said that they would book another stay with the hotel.
Thoughts regarding the cleanliness of the Best Western Plus varied and several guests weren't impressed with the condition of their guest rooms. There were a few complaints regarding sub par cleaning in the guest rooms and bathrooms.
There was also a fair amount of complaints regarding the hotel's air and heating systems. Some guests could not raise or lower the air conditioning and heat in their rooms, which resulted in rooms that were either too chilly or too warm. While the hotel's heat and air systems were apparently replaced during the renovation, some guests felt that the units were noisy and created a disturbance.
guest review ratings averaged 6.5 out of 10 points. These ratings were based on 36 reviews at the time of writing.
TripAdvisor.com ranked the Best Western Plus #14 out of 27 hotels in Moncton. Guest ratings averaged 4 out of 5 points.
Booking.com guest ratings averaged 8.7 out of 10 points at the time of writing.