OverviewThis hotel is located on ample green space, facing the Lakeside Golf Club, just over a 10-minute drive to downtown Moncton. This hotel may appeal to guests who want accommodations in a country-like setting, slightly removed from the downtown core.
In each of the 16 rooms at this hotel guests can expect free Wi-Fi, an LCD TV, a mini-fridge, a coffeemaker, a hair dryer and an iron and ironing board. Standard rooms are furnished with queen beds. Suites are available with king or queen beds, a fireplace and a jetted tub. Some rooms have a separate bedroom and a microwave. Pets are not allowed at this hotel.
There is a restaurant on site, serving breakfast and dinner daily. Other on-site amenities include free parking, a games room and a gym. Guests also have access to walking trails around the 29.5 acres of land that the hotel is situated on.
Air travellers should expect about a 10-minute drive between the hotel and Moncton International Airport (YQM). Magic Mountain Water Park and the Magnetic Hill Zoo are just over a 10-minute drive away. The University of Moncton is also just over a 10-minute drive away. (All distances and travel time estimates: Google Maps)
Confirmed with a front desk agent: Wi-Fi, parking and breakfast (call date: February 15, 2013).
The GoodBased on the reviews used for this analysis guests generally had a good experience at this hotel. They were particularly enthusiastic about the customer service and about the rooms.
Staff received top marks at this hotel. Guests described them as congenial, helpful and professional. Staff took extra steps to make sure that guests were well taken care of (i.e. ordering taxis, providing advice and directions for area attractions and clearing snow off of cars).
Rooms were spacious, clean, comfortable and well-equipped, according to guests.
Guests praised the quality of the food in the on-site restaurant and said that there was an innovative menu selection. Guests also commented on nice plate presentation.
Some reviewers appreciated this hotel's proximity to Lakeside Golf Club (right across the street, less than a minute's drive or a couple minute's walk) and to Moncton Airport (just over a 10-minute drive). They also liked the neigbhourhood in which the hotel was located and said it was peaceful and provided a country-like atmosphere.
There were a number of comments about comfortable beds.
The Bad
While the bulk of reviews used for this analysis were favourable, guests did commonly complain about noise disturbances.
A number of guests said that more could be done to soundproof the walls. Guests complained about loud footsteps from rooms above and noise from adjacent rooms. One guest complained about a loud train whistle coming from outside.
A number of guests said that the hotel was showing its age and suggested updates to general room decor, linens, fixtures and furniture.
A couple of guests had issues regulating the temperature in their rooms and found the rooms either too hot or too cold. Some guests felt that the air conditioning and heating units were noisy.
TripAdvisor.com guest reviewers ranked this hotel #10 out of 27 Moncton hotels based on 61 reviews.
Booking.com guest reviewers rated this hotel 8.8 out of 10 based on 81 reviews.
Expedia.ca guest reviewers rated this hotel 4 out of 5 based on 1 review.
The author called the hotel on February 15, 2013 to verify some information.
