Best Western Plus Grand-Sault Hotel & SuitesBest Western Plus Grand-Sault Hotel & SuitesBest Western Plus Grand-Sault Hotel & SuitesBest Western Plus Grand-Sault Hotel & SuitesBest Western Plus Grand-Sault Hotel & SuitesBest Western Plus Grand-Sault Hotel & SuitesBest Western Plus Grand-Sault Hotel & SuitesBest Western Plus Grand-Sault Hotel & SuitesBest Western Plus Grand-Sault Hotel & SuitesBest Western Plus Grand-Sault Hotel & SuitesBest Western Plus Grand-Sault Hotel & SuitesBest Western Plus Grand-Sault Hotel & SuitesBest Western Plus Grand-Sault Hotel & SuitesBest Western Plus Grand-Sault Hotel & SuitesBest Western Plus Grand-Sault Hotel & SuitesBest Western Plus Grand-Sault Hotel & SuitesBest Western Plus Grand-Sault Hotel & SuitesBest Western Plus Grand-Sault Hotel & SuitesBest Western Plus Grand-Sault Hotel & SuitesBest Western Plus Grand-Sault Hotel & SuitesBest Western Plus Grand-Sault Hotel & SuitesBest Western Plus Grand-Sault Hotel & SuitesBest Western Plus Grand-Sault Hotel & SuitesBest Western Plus Grand-Sault Hotel & SuitesBest Western Plus Grand-Sault Hotel & SuitesBest Western Plus Grand-Sault Hotel & SuitesBest Western Plus Grand-Sault Hotel & SuitesBest Western Plus Grand-Sault Hotel & SuitesBest Western Plus Grand-Sault Hotel & SuitesBest Western Plus Grand-Sault Hotel & Suites

Best Western Plus Grand-Sault Hotel & Suites

8.9 | Very Good
MAP

Popular & pet-friendly Grand Falls hotel with indoor pool, cocktail lounge & jacuzzi suites 

Pros
  • Free amenities: Wi-Fi, parking, hot breakfast, DVDs, local calls
  • The hotel's free breakfast was a source of several compliments by lodgers
  • Many guests found the rooms comfortable and clean
  • Some guests appreciated the location for being close to the highway, a gas station and downtown
  • Many guests found the beds to be very comfortable
  • Many guests really liked the staff who were very friendly and accommodating
Cons
  • Some guests found the room rates to be too high given the hotel's location
  • The size of the breakfast room was a disappointment for some reviewers
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Analysis
Updated May 8, 2015
Overview
At exit 70 of the Trans-Canada Highway and a 3-minute drive to the United States border, the Best Western Plus Grand-Sault Hotel & Suites is well suited to road travellers who require a hotel providing easy highway access, situated near downtown Grand Falls with an indoor pool, free Wi-Fi, a free hot breakfast and free parking.

This smoke-free hotel has 61 air-conditioned guest rooms and suites, each offering cable TV with pay-per-view movies, free Wi-Fi, free local calls, free DVDs, a mini-fridge, a microwave, a coffeemaker, a desk, a hair dryer, and an iron and ironing board. The hotel offers rooms with double, queen and king size beds. Suites with additional amenities such as a separate bedroom, a fireplace, a living area with a sofabed, Blu-ray player, a mini-kitchen (mini-fridge, microwave, counter, dishes) and a 2-person jacuzzi are also available. 

Hotel amenities include free outdoor parking, an indoor saltwater pool with hot tub, a business centre, free newspapers, a fitness room, dry cleaning services, a guest laundry and meeting/conference space. Pets are permitted for $20 per pet, per night with an 80 lb limit for dogs. This hotel has an elevator and is wheelchair accessible.

A free breakfast with hot choices is available daily to all guests and the hotel offers a lounge on site which serves cocktails, wine and beer from 5 pm to 11 pm. Quiznos restaurant is a 1-minute walk away. Other nearby restaurants include Le Kozy Resto Bar and Greco Pizza, both open for lunch and dinner, about 6 minutes away by car.

Grand Falls Gorge and the Grand Falls Museum are roughly a 7-minute drive east of the Best Western Plus Grand Sault, while the Grand Falls Golf Club is a 3-minute drive northwest. Shopping is available at Grand Falls Shopping Centre (a 6-minute drive northeast), and Plaster Rock (home of the World Pond Hockey Championship) can be found about 40 minutes away by car. Grand Falls-Windsor Airport (public heliport) is about a 14-minute drive northwest. Edmunston Airport (YES) is about a 50-minute drive away. (All travel time estimates: Google Maps)

Verified with a front desk agent on May 7, 2015: mini-fridges and microwaves in all rooms, 2-person jacuzzi in jacuzzi suite, lounge is open from 5 pm to 11 pm, free local calls, suites may come with a mini-kitchen (no stove top or burners)
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The Good
The majority of reviews consulted for this analysis were positive with much praise going to the hotel's rooms, staff, and breakfast.

The hotel's rooms were a source of numerous compliments by reviewers. They were described as modern, nicely decorated, clean, spacious and well-equipped, with comfortable beds and linens.

Many guests were pleased with the level of customer service they received at this hotel. They characterized the staff as friendly, welcoming, pleasant, courteous, and helpful in offering driving directions and dinner suggestions.

Several lodgers praised the hotel's included breakfast. They described the variety of choices as excellent and mentioned that the staff kept the food consistently topped up.
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The Bad
While many of the reviews consulted for this report were very positive, there were a couple of common complaints among them, which included the room rates and the breakfast room.

Some reviewers found the hotel's rates to be too expensive. Although these guests had no complaints about the hotel itself, they found the rates for this rural location to be surprisingly high in comparison to other city locations of the same hotel chain.

The hotel's breakfast room was a source of complaint by some guests. They reported limited seating, even when the hotel wasn't full in occupancy, and found this to be an inconvenience that took away from the quality of the breakfast.


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Show Sources
Sources
TripAdvisor.com guest reviews ranked the hotel #1 out of 4 Grand Falls hotels with a guest rating of 4.5 out of 5, based upon 147 reviews.

Booking.com guest reviews rated the hotel 8.8 out of 10 from 34 reviews.


Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
8.9
Very Good
#
1 / out of 1
hotels in Grand Falls

Rated 8.9/10 based on 555 reviews

Ranked #1 out of 1 hotels in Grand Falls

555
Map Marker Best Western Plus Grand-Sault Hotel & Suites
187 Ouellette Street, Grand Falls, NB