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Well-liked downtown Fredericton hotel with indoor pool, free pet stays and jacuzzi suites

Pros
  • Free amenities: Wi-Fi, local calls, pet stays
  • Guests said rooms were clean, and well appointed with comfortable beds
  • Guests found the staff welcoming, knowledgeable and accommodating
  • Guests found the location ideal for accessing downtown attractions and the University of NB
  • Several guests enjoyed dining on site
  • Wi-Fi was rated as excellent overall by reviewers
Cons
  • A few reviewers felt the decor in the hotel was out-dated
  • A few guests complained of malfunctioning amenities at the hotel
  • Parking is $10 per night
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Editor's Analysis
Updated Oct 21, 2015
Overview
This older landmark hotel is situated on a green belt, near walking and biking trails, overlooking the St. John River in downtown Fredericton. Very centrally located, the hotel is surrounded by restaurants and boutique shops. The Beaverbrook Art Gallery is adjacent and the Fredericton Playhouse theatre is across the street.

This non-smoking hotel has 168 guest rooms, all of which offer free Wi-Fi, free local calls, a flat screen TV with cable and pay-per-view movies, a coffeemaker, a desk, an iron and ironing board, a hair dryer and climate control. Rooms are furnished with 2 queens or 1 king bed. Room extras include turndown service, a Keurig coffeemaker, a mini-fridge, bathrobes, a sofabed, 1 or 2 separate bedrooms, a large living room, a second bathroom, a dining room, and a double jacuzzi. Accessible rooms are also available.

Parking is offered on site for $10 per day. Pets are welcome at no extra charge.

The hotel has 3 on-site restaurants: The Terrace offers summer patio dining with river views and is open daily for breakfast, lunch and dinner. The Maverick Room is open daily for dinner offering steaks and seafood. The James Joyce offers Irish pub fare and craft beers, with live entertainment, and is open Monday to Saturday evenings from 3 pm. 

Hotel amenities include an indoor saltwater pool, a hot tub, a steam room, a fitness centre, a 24-hour business centre, safety deposit boxes, same day dry cleaning, and meeting rooms.

Guests can access public transit in a 3-minute walk. The Crowne Plaza Lord Beaverbrook is a 4-minute drive to the University of New Brunswick. The Fredericton Convention Centre and the Provincial Legislative Building are both within a 2-minute walk. The hotel is a 16-minute drive from Fredericton International Airport (YFC) with no traffic. (All travel time estimates: Google Maps)

Confirmed with the front desk on October 21, 2015: parking is $10 per day and pets stay for free
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The Good
The majority of reviews consulted for this analysis were positive with much praise going to the hotel's location, rooms, and staff.

Several reviewers praised the location of the hotel, characterizing it as close to everything in the downtown district and the "closest hotel to the university". The hotel was also complimented for its views of St. John River and for being near biking/hiking trails.

The rooms were the source of several compliments by guests, who described them as clean, quiet and spacious. The beds were also deemed very comfortable by some reviewers. Wi-Fi at the hotel was rated as excellent in online reviews.

Many guests were very pleased with the staff and the service they provided at the hotel. They described them as welcoming, polite, accommodating and knowledgeable of the area.

Some recent guests enjoyed dining on site. They mentioned the ambiance of the bar and found the restaurant and bar well staffed. One recent reviewer wrote, "Meals were very good and excellent value for the money. Breakfast was buffet or a la carte, and the buffet was good value with both hot and cold dishes. We ate 2 dinners, one in the pub and one in the restaurant - both were excellent."
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The Bad
While most of the reviews consulted for this analysis were positive, there were a few complaints among them.

A few guests described their rooms and the lobby of the hotel as being dated in terms of its decor. Guest complaints included dark hallways with low ceilings and ugly carpets, rooms that needed to be painted, small windows in guest rooms and an older shower that was "dingy and outdated".

Occasionally guests were disappointed with amenities that did not function well, in their particular room, and a few recent guests found cleanliness inconsistencies in their rooms which created disappointment.


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Show Sources
Sources
TripAdvisor.com guest reviews ranked the hotel #5 out of 19 Fredericton hotels from 342 reviews.

Booking.com guest reviews rated the hotel 8.5 out of 10 from 73 reviews.

Expedia.ca guest reviews rated the hotel 4.1 out of 5 with a 94% recommendation rate from 202 reviews.

Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
8.0
Very Good

Rated 8.0/10 based on 1119 reviews

Ranked #5 out of 11 hotels in Fredericton

1119
Map Marker Crowne Plaza Lord Beaverbrook Hotel
659 Queen Street, Fredericton, NB