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Quality Inn Edmundston

Quality Inn Edmundston is a 2 star hotel in Edmundston, New Brunswick, Canada
919 Canada Road, Edmundston, NB, Canada
Photo 1 - Quality Inn Edmundston, 919 Canada Road, Edmundston, NB, Canada Show All Photos
The building may be old but guests found the staff friendly and the room comfortable
Pros 
  • Many guests called the beds comfortable
  • Several guests thought highly of the restaurant food quality
  • Guests found the close proximity to the Trans Canada convenient
  • Hotel has a 2pm check-in time
Cons 
  • Numerous guests thought the hotel seemed old
  • Occasionally guests were bothered by noise

Other Hotels in the Area
Comfort Inn Edmundston (3.7 km)
BEST WESTERN Edmundston Hotel (3.7 km)
Clarion Hotel and Conference Centre (3.9 km)
Days Inn Edmundston (11.8 km)
Quality Inn Saint Andre (56.5 km)
BEST WESTERN Grand Sault Hotel & Suites (58.9 km)

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Editor's Analysis
Created: Feb 28, 2012
Overview
The Quality Inn Edmundston is located on Canada Road in Edmundston, New Brunswick. The hotel is situated near the Trans Canada Highway with other important Edmundston locations not too far from the hotel as well.

For example, the University of Moncton (Edmundston campus) is about 4.5kms from the property. Additionally the Edmundston Golf Club is a short drive (2.9kms) with the Edmundston Regional Hospital also in the greater area (4.6kms).

The Saint Leonard Airport is about 55kms to the east of the hotel with the Edmundston Airport and the Quebec border about 15kms to the west (all distances: Google Maps).

The pet friendly hotel features 132 guest rooms that include hair dryers, coffee makers, irons, and televisions with cable. Other amenities include a fitness centre, high speed Internet, an indoor pool, meeting space, a restaurant, and a whirlpool. There are also several restaurants located in the surrounding area.

The Internet, local calls, and newspapers are free at this property while continental breakfast incurs a nominal charge of $3.49 plus tax with more expensive options for a full breakfast available. Check-in time at this property is a 2pm while check-out time is at 11am.
The Good
Guests who stayed at the Quality Inn Edmundston typically enjoyed their stay. They found the staff friendly, the location convenient, and were satisfied with their rooms.

In regard to the staff, both the front desk personnel and the restaurant employees received compliments for good customer service and for being amicable. With the location, guests frequently said that it was nice to be somewhere that was close to the Trans Canada Highway as the hotel was a popular over-night point for motorists. Guests also typically judged the hotel rooms to be clean and many patrons said that the rooms had comfortable beds.

Guests who dined at the restaurant commonly approved of the food quality. They often called it anywhere from good to great regardless of the meal that they were served at.

When it came to judgments on the value received for the price paid, there were mixed reviews from guests. However votes for and against tallied, most guests felt that they received fair service for the room rate that they were charged.

The Bad
Guests who had bad experiences at the hotel or who did not like the property for some reason typically focused on the way it looked.

Many guests thought the property was old and some guests who had been through the area many times were familiar with the building and said that it had been there for decades. Guests frequently said the hotel looked "tired" or that it was a "dated" property both on the interior and the exterior. Some guests thought that the hotel needed renovations.

The age of the hotel was the main concern of guests and was the only one that really jumped out in terms of regular frequency. 

However, a peripheral concern mentioned by multiple guests pertained to noise at the property. Some guests were bothered by the traffic on the Trans Canada Highway or by other people at the hotel.
TripAdvisor.com ranked the hotel 8th of 11 properties in Edmundston and had 34 reviews.

Hotels.com guest ratings averaged to 3.8 points out of 5 and 86% of guests recommended the property.

CanadianHotelGuide.com guest ratings averaged to 6.0 points out of 10 and the hotel ranked 5th of 5 hotels in Edmundston.

Expedia.ca guest ratings averaged to 3.0 points out of 5 and 60% of guests recommended the property.


Editor's Analysis by Shane L.
Analyzed by Shane L.
With ample personal travel experience and years of professional hotel work experience, Shane is prepared and determined to help travelers find what they want when booking Canadian hotels.


Guest Reviews

7.0
Good

#4 out of 4
Guest Rating Explained
Rating: 7.0 / 10 Details

No. of guest reviews: 33
Guest Recommended: Yes
Popularity Ranking Explained

Quality Inn Edmundston is #4 out of 4 hotels in Edmundston ranked by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Verified Guest from Lower Sackville, NS CA rated Quality Inn Edmundston 6 out of 10 on August 21, 2011 Verified Guest Hotel Review

"Nothing to Note"
"Nothing of note worth mentioning. It was a place to sleep and not much more."


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Hotel review by guest is Positive
Bridget from Brampton, ON CA rated Quality Inn Edmundston 9 out of 10 on August 06, 2011 Verified Guest Hotel Review

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Hotel review by guest is Positive
Verified Guest from New Hamburg, ON CA rated Quality Inn Edmundston 9 out of 10 on July 20, 2011 Verified Guest Hotel Review

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Hotel review by guest is Positive
Verified Guest from Napanee, ON CA rated Quality Inn Edmundston 10 out of 10 on July 20, 2011 Verified Guest Hotel Review

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Hotel review by guest is Positive
Verified Guest from Sackville, NS CA rated Quality Inn Edmundston 10 out of 10 on July 03, 2011 Verified Guest Hotel Review

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Hotel review by guest is Positive
Gary from Lower Sackville, NS CA rated Quality Inn Edmundston 8 out of 10 on December 11, 2010 Verified Guest Hotel Review

"The chichen soup with the meal waS GREAT, sURFF AND TURF 12.95 VERY GOOD DEAL"

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Hotel review by guest is Positive
Verified Guest from Waterdown, ON CA rated Quality Inn Edmundston 7 out of 10 on August 08, 2010 Verified Guest Hotel Review

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Hotel review by guest is Negative
Saxon from Eastern Passage, NS CA rated Quality Inn Edmundston 5 out of 10 on August 03, 2010 Verified Guest Hotel Review

"Dust and dirt."
"When I arrived in my room I noticed, Garbage under a seat, and lots of dust for everyone on and around the TV. Ontop of this two out of four coffee cups were already opend and one had a coffe stain in the bottom of it. Also the bathroom had a heavy duty cleaner smell to it....But I will say it was clean. Just a strong smell."


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Hotel review by guest is Negative
Verified Guest from Pontypool, ON CA rated Quality Inn Edmundston 4 out of 10 on July 25, 2010 Verified Guest Hotel Review

"Don't bother"
"Many things didn't work in room such as switches, remote and others. Room needs serious maintenance."


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Hotel review by guest is Positive
James from Charlottetown, PE CA rated Quality Inn Edmundston 8 out of 10 on July 25, 2010 Verified Guest Hotel Review

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Hotel review by guest is Positive
Claudia from Mississauga, ON CA rated Quality Inn Edmundston 8 out of 10 on July 17, 2010 Verified Guest Hotel Review

"Great deal for the price"
"We stopped here on our drive from ON to NL in July. Very close to the highway, pool was okay and it gave our 5 yr old a chance to burn off some engery after all day in the car. Two restaurants to chose from with a nice breakfast at a great price. Would suggest making reservations as we could not get a room on our return as we called to late."


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Hotel review by guest is Positive
Heather from Westmeath, ON CA rated Quality Inn Edmundston 10 out of 10 on September 08, 2009 Verified Guest Hotel Review

"We had a wonderful stay at the Quality Inn it was very clean and roomy the staff was very friendly and helpful would definitly stay here again and recommend it to any one"

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Hotel review by guest is Positive
Verified Guest from Montreal, QC CA rated Quality Inn Edmundston 9 out of 10 on September 03, 2009 Verified Guest Hotel Review

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Hotel review by guest is Positive
Patricia from Quispamsis, NB CA rated Quality Inn Edmundston 8 out of 10 on September 03, 2009 Verified Guest Hotel Review

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Hotel review by guest is Positive
Tom from Kanata, ON CA rated Quality Inn Edmundston 10 out of 10 on August 22, 2009 Verified Guest Hotel Review

"thank you for letting dogs (pets) into the hotel. Super place!"

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Hotel review by guest is Negative
Verified Guest from Scarborough, ON CA rated Quality Inn Edmundston 3 out of 10 on August 10, 2009 Verified Guest Hotel Review

"The fitness center was nonexistent while it was mentioned in their brochure in the hotel room, as being available. At the pool there were no towels, and the front desk was too busy to give us any. I found the value did not match the goods and services we didn't receive. I would not stay at a Quality Inn in the future."

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Hotel review by guest is Positive
Doug from Cambridge, ON CA rated Quality Inn Edmundston 10 out of 10 on August 04, 2006 Verified Guest Hotel Review

"We have stayed here several times and have always enjoyed our stay. Very convenient when travelling from central Ontario to Nova Scotia"

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Hotel review by guest is Positive
Verified Guest from Ottawa, ON CA rated Quality Inn Edmundston 6 out of 10 on July 30, 2006 Verified Guest Hotel Review

"The room we were in was large (it was advertised as a suite) but apppeared to be a converted storage room. There were large hooks in the ceiling and there was minor damage to the ceiling which had been painted over. The main lighting was three sets of commercial flourescent tubes left over from the storage room days; this was particularily disappointing. One of the hanging lighting fixtures was broken. The staff was prompt in trying to fix it and when it couldn't be done, a replacment table lamp was brought in quickly. Overall the hotel was fine (for what it is) but I found our room to be substandard."

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Hotel review by guest is Positive
Hazen from Ottowa, ON CA rated Quality Inn Edmundston 7 out of 10 on August 26, 2005 Verified Guest Hotel Review

"I would suggest bedside table lamps for reading in bed. The closest light was an overhead light over the desk."

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Hotel review by guest is Positive
Duane from Trenton, ON CA rated Quality Inn Edmundston 9 out of 10 on July 21, 2005 Verified Guest Hotel Review

"The food at the restaurant was terrible. We had mussles and they were tough and salty. I'm a maritimer and felt like going back into the kitchen to teach them how to cook. The chicken was over cooked, the bread on the sandwich was burned. I, as a home cook, wouldn't have served what we got to paying customers. We stay at this hotel every year and have been pleased. The restaurant would be the place I would concentrate on improving. For the cost of the food, we will go elsewhere from now on."

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Hotel review by guest is Positive
Victor from Beaver Bank, NS CA rated Quality Inn Edmundston 8 out of 10 on June 23, 2005 Verified Guest Hotel Review

"Other than the construction going on, it was pretty good. About 1/2 hr. after I left the motel I realized I forgot my watch and phoned so I could pick it up on my way back to N.S. They were quite obliging and it was there when I dropped by 3 days later. Thank you."

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Hotel review by guest is Positive
Verified Guest from Sidney, NS US rated Quality Inn Edmundston 8 out of 10 on June 11, 2005 Verified Guest Hotel Review

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Hotel review by guest is Positive
Dorothy from Ottawa, ON CA rated Quality Inn Edmundston 9 out of 10 on September 24, 2004 Verified Guest Hotel Review

"We found the hotel was easy to locate from the highway. The staff were very friendly and the food in the restaurent was good. I had three rooms under the name of Eloise Schaan, Hilda Marion and myself Dorothy Brophy and we all thought the hotel was great. Thank you for the website. Dorothy Ottawa Ontario"

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Hotel review by guest is Negative
David from Ottawa, ON CA rated Quality Inn Edmundston 3 out of 10 on August 20, 2004 Verified Guest Hotel Review

"Our stay was not a bad experience, but was *WAY* overpriced at regular rates. I felt very cheated after paying and will certainly never go back. This was a 2-3 star hotel charging 4+ star standards. Not recommended unless you pay less than $79 per night."

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Hotel review by guest is Positive
Peter from Toronto, ON CA rated Quality Inn Edmundston 8 out of 10 on August 07, 2004 Verified Guest Hotel Review

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Hotel review by guest is Positive
Dan from Ottawa, ON CA rated Quality Inn Edmundston 6 out of 10 on August 06, 2004 Verified Guest Hotel Review

"You need help in the restaurant. Our server did not know the soup of the day when asked and asked us if we'd like him to find out! He also brought soya sauce instead of olive oil and when asked about the house dressing, said it was the house dressing, but didn't know what it was made from. He also "auctioned," the plates -- "Who gets this, who gets that," which is always a sign that servers are disinterested in what the clients have ordered. The food was alright but somewhat expensive. If the restaurant were in my home town, I'd never go back because of the prices and the service. Training would be useful for the staff"

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Hotel review by guest is Negative
Carla from Markham, ON CA rated Quality Inn Edmundston 3 out of 10 on July 31, 2004 Verified Guest Hotel Review

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Hotel review by guest is Negative
Henry from Orleans, ON CA rated Quality Inn Edmundston 4 out of 10 on July 28, 2004 Verified Guest Hotel Review

"Air conditioner not working properly. Window left open and handle broken. Had to remove screen to manually close window. Room door loose and rattling. Bathroom door too tight to close. Room was well prepared and staff very helpful."

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Hotel review by guest is Positive
Joanne from Oakville, ON CA rated Quality Inn Edmundston 6 out of 10 on July 25, 2004 Verified Guest Hotel Review

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Hotel review by guest is Positive
Lorraine from Ottawa, ON CA rated Quality Inn Edmundston 9 out of 10 on July 18, 2004 Verified Guest Hotel Review

"We used this as an overnight stop on a long journey since it was very conveniently located adjacent to a major highway. It was clean, comfortable, well decorated and the staff were very pleasant and efficient. We would certainly use it again since it met all our needs after a tiring day."

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Hotel review by guest is Positive
Verified Guest from Trenton, ON US rated Quality Inn Edmundston 8 out of 10 on July 16, 2004 Verified Guest Hotel Review

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Hotel review by guest is Positive
Verified Guest from Halifax, WA CA rated Quality Inn Edmundston 8 out of 10 on May 24, 2004 Verified Guest Hotel Review

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Hotel review by guest is Positive
Verified Guest from Tracadie-sheila, NB CA rated Quality Inn Edmundston 9 out of 10 on April 09, 2004 Verified Guest Hotel Review

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Hotel Address: 919 Canada Road, Edmundston, NB, Canada

Overview & Amenities


Quality Inn Edmundston

Amenities
  • Family Rooms
  • Fitness center
  • High-speed internet
  • Hot Tub/Jacuzzi
  • Interior Corridor
  • Meeting rooms
  • Pets accepted
  • Restaurant
  • Swimming pool
  • Wheelchair accessible

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Other Hotels
in New Brunswick by Quality

Quality Inn Saint Andre (90.4 km)

Nearby Cities
Saint Andre (54.0 km)
Grand Falls (56.6 km)
Riviere Du Loup (104.6 km)
Rimouski (119.4 km)
Tadoussac (133.7 km)

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