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Auberge Les Jardins Inn

6.6 | Fair
MAP

Just off Trans-Canada Highway, great restaurant and staff, mixed room reviews

Pros
  • Free Wi-Fi, free parking
  • Numerous guests praised restaurant's quality and service
  • The hotel's staff were complimented on their friendly and accommodating service
  • Several lodgers enjoyed their clean and comfortable rooms
Cons
  • A few guests complained of poor Wi-Fi and dated decor
  • The hotel's rates and restaurant prices were found to be expensive by a few lodgers
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Nov 5, 2013
Overview
Located about a 10-minute drive from Edmundston's city centre just off the Trans-Canada Highway, the Auberge Les Jardins Inn is suitable for business or vacation travellers who prefer a hotel with on-site dining, easy highway access and an outdoor pool.

Each of the inn's non-smoking and air-conditioned guest rooms offers free Wi-Fi, cable TV, a DVD player, a coffeemaker, a desk, a bathrobe for each guest, a hair dryer and an iron and ironing board. Rooms with a jetted tub and a fireplace are also available, as are wheelchair-accessible rooms. Pets are not permitted.

Hotel amenities include an outdoor pool, a fitness centre, meeting/banquet space, guest laundry, free parking and a dining room that serves breakfast and dinner daily. 

The New Brunswick Botanical Garden is about a 7-minute walk away, while Centre Brunswick Shopping Mall can be found 9 minutes away by car. Ski Mont Farlagne is a 3-minute drive from the hotel and Edmundston Airport (YES) is roughly a 7-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call Date: October 23, 2013)

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The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's restaurant, staff, location and rooms.

The hotel's restaurant was the source of numerous compliments by reviewers. They described it as awesome, outstanding and impeccable, with friendly and efficient staff and a good wine selection. Some guests did find the prices to be expensive, however (as noted below).

Many lodgers praised the level of customer service they received during their stay. They characterized the staff as friendly, accommodating and helpful with recommendations and directions.

Several guests enjoyed the hotel's location. They found it close to highway access, Tim Hortons, a gas station, downtown Edmundston and the New Brunswick Botanical Garden.

The hotel's lodgings were enjoyed by several travellers. They described their rooms as clean, quiet and well equipped, with comfortable beds. A few reviewers criticized their accommodations, however (see below).
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The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the rooms, the value and noise transfer.

Although several guests were pleased with their clean and comfortable rooms, a few reviewers were disappointed with their lodgings. They reported poor Wi-Fi signals, small TVs, dated decor, worn bathrooms, cleaning product odours and dampness.

A few patrons complained about the hotel's value. They found the restaurant prices and room rates to be expensive, and felt a free breakfast should have been included in the price.

Noise transfer was mentioned by a few lodgers, who complained of noise from the dining room in their rooms and noisy air-conditioning/heating units.
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Show Sources
Sources
Expedia.ca guest reviews rated the hotel 3.4 out of 5 with a 68% recommendation rate from 50 reviews.

TripAdvisor.com guest reviews ranked the hotel #5 of 5 Edmundston B&B and Inns with an average rating of 3.5 out of 5 from 42 reviews.

Booking.com guest reviews rated the hotel 7.3 out of 10 from 41 reviews.

The author called the hotel on October 23, 2013 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
6.6
Fair
#
6 / out of 6
hotels in Edmundston

Rated 6.6/10 based on 292 reviews

Ranked #6 out of 6 hotels in Edmundston

292
Map Marker Auberge Les Jardins Inn
60 rue Principale, Edmundston, NB