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Friendly staff and great rooms, but concerns with no elevator and cigarette odours

Pros
  • Free Wi-Fi, free continental breakfast, free parking
  • Most reviewers found the staff friendly and knowledgable
  • The hotel's rooms were described as clean and comfortable
  • Many guests praised the hotel's location
Cons
  • Some guests were disappointed with the lack of elevator
  • A few reviewers reported smelling cigarette smoke in common areas and in non-smoking rooms
  • The breakfast area was deemed too small by a couple of lodgers
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Analysis
Updated Nov 20, 2012
Overview
Located just north of Highway 11 and a four-minute drive from Campbellton's city centre, the Comfort Inn Campbellton is well-suited for car travellers who require an economical hotel close to highway access or near the Memorial Civic Centre (roughly 3 km away).

This hotel has 60 air-conditioned guest rooms, all of which offer one queen or two double beds, free Wi-Fi, cable TV, an in-room safe, a coffeemaker, a hair dryer, and an iron and ironing board. 
The hotel offers a business centre, and a free daily continental breakfast to all guests. Accessible rooms are available, parking is free, and pets stay free of charge.

Nearby restaurants include China Coast Restaurant (next door) and Restaurant Desroches, which is a five-minute walk east of the hotel. Shopping can be found at Sugarloaf Shopping Mall (roughly a 10-minute walk northeast of the hotel).

The Comfort Inn and Suites is near the following local points of interest: Memorial Civic Centre (roughly 4 minutes northeast by car), Sugarloaf Provincial Park (a 4-minute drive south), and the Restigouche Gallery (a 3-minute drive). Charlo Airport (YCL) is about a 30-minute drive east of the hotel. 
(All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets stay free. (Call date: Nov. 19, 2012).

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The Good
The majority of reviews consulted for this analysis were positive with much praise going to the hotel's staff, rooms, and location.

Most guests were pleased with the level of customer service they received at this hotel. They characterized the staff as extremely friendly and knowledgable, and one guest remarked they "greeted us warmly with a smile".

The rooms were a source of several compliments by this hotel's reviewers. They were described as large, clean, and bright with comfortable beds and lots of TV channels.

The hotel's location was received positively by many guests, who were pleased with its proximity to shopping and surrounding restaurants. One guest remarked the hotel was "easy to find" and close to the highway.
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The Bad
While most of the reviews consulted for this analysis were positive, there were a few common complaints among them, which included the lack of elevator, the odour of cigarettes, and the small breakfast area.

A couple of guests complained about the hotel's lack of elevator. They described carrying their luggage up the stairs, and suggested those with mobility issues visit a different hotel.

Some reviewers were disappointed at smelling cigarette smoke in the lobby and common areas of the hotel, as well as in non-smoking rooms. 

While most lodgers were pleased with the quality and variety of the included continental breakfast, there were a few guests who were disappointed with the size of the breakfast area, which was in the lobby.
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Show Sources
Sources
Booking.com guest reviews rated the hotel 7.5 out of 10 from 24 reviews.

TripAdvisor.com
guest reviews ranked the hotel #2 out of 3 Campbellton hotels from 11 reviews.

Verified with a front desk agent: Free Wi-Fi, free parking, pets stay free. (Call date: Nov. 19, 2012).
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
7.8
Good
#
2 / out of 3
hotels in Campbellton

Rated 7.8/10 based on 490 reviews

Ranked #2 out of 3 hotels in Campbellton

490
Map Marker Comfort Inn Campbellton
111 Val D'Amour Road, Campbellton, NB