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Comfortable south Winnipeg hotel with indoor and kid's pools and well-liked buffets

Pros
  • Free wireless Internet throughout hotel, free airport shuttle, free parking, and free local calls
  • Children under 19 stay free if using existing beds, and children under 12 eat free off the menu when accompanied by an adult
  • Very friendly and helpful staff according to guests
  • Guests liked the breakfast buffet and restaurant food
  • Guests enjoyed the pool facilities and thought they were clean and well kept
  • Many guests said the rooms were clean and spacious and the beds were comfy
  • Most guests thought the location was convenient
Cons
  • A couple of guests felt inconvenienced that the parking garage was not connected to the hotel and only accessible by going outside
  • Some guests report that the hotel is showing its age
Freebies
Free Wi-Fi
Free Shuttle
Free Parking
Editor's Analysis
Updated Oct 20, 2014
Overview
Holiday Inn Winnipeg South is located at 1330 Pembina Highway in Winnipeg, Manitoba, just a 13 minute drive to downtown Winnipeg with shopping, restaurants and venues, and a 22 minute drive to Winnipeg's international airport.

The 100% smoke-free and air-conditioned property has 11 floors and 170 guest rooms and suites. With 7500 sq. ft. of meeting space, the Holiday Inn Winnipeg South is able to host social and business functions for groups of 10-300 guests. Additionally the hotel offers a Conference Theatre with tiered classroom style seating for up to 65 with LCD projection system, remote control VCR, and satellite down link conferencing capability. The Heritage Ballroom accommodates up to 300 guests in banquet or theatre style seating. The hotel offers event catering to those guests utilizing its meeting and event space.

Dining facilities at the hotel feature an on-site restaurant called Southwinds Bar & Grill Restaurant, which is open daily for breakfast, lunch and dinner and serves an "internationally influenced" menu. Hours of operation are Monday to Friday from 6:30 a.m. to 10:00 p.m. and Saturday and Sunday from 7:00 a.m. to 10:00 p.m. Children under 12 eat free, when accompanied by an adult guest of the hotel and when ordering off the menu, for all meals.The Southwinds Bar & Grill Lounge (serving light meals) is open daily from 11:30 a.m. and closes at 1:00 a.m. Monday through Saturday, and a little earlier on Sunday at 11:00 p.m. Room service is available from Monday to Friday from 6:30 a.m. to 11:00 p.m., and Saturday and Sunday from 7:00 a.m. to 11:00 p.m.

The hotel offers a variety of buffets both to guests of the hotel and to the public. There is a breakfast buffet offered Monday to Saturday that serves a variety of hot and cold items. For an extra $10 per night per room, all guests in the room receive the breakfast buffet at no extra charge. Non-hotel guests and those not paying the special rate for the breakfast buffet, pay $10.95 for adults, $10.00 for seniors 55 years of age and older, and $6.45 for children. Breakfast buffet hours of service are Monday through Friday from 6:30 a.m. to 9:00 a.m., Saturdays from 7:00 a.m. to 11:00 a.m. and Sundays from 8:00 a.m. to 1:00 p.m.

Luncheon buffets are served, from September to June only, at the same price as the breakfast buffet. On Friday nights an Italian buffet is offered at $19.95 per adult, and on Saturday nights a Prime-Rib buffet is served at $26.95 per adult. Evening buffet hours of service are from 5:00 p.m. to 9:00 p.m.

Hotel amenities include free wireless Internet throughout the hotel, free airport shuttle (must be reserved 24 hours in advance to arrange for a driver), free covered parking, indoor pool, whirlpool, kids pool, and fitness centre. Other services and amenities include an office shuttle to nearby business appointments (within 10 km, reservations required), arcade and board games for children, accessible rooms, and services for the hearing impaired. Pets are allowed in certain rooms for $10 per pet, per night. Children under 19 stay free if using existing bedding.

Basic rooms, called Superior Standard, come with the following amenities: a choice of 1 or 2 queen-size beds, a 32" flat-screen television, an over-sized work desk with ergonomic chair, an ironing board with iron, a coffee maker, an AM/FM clock radio, toll free calls, free local calls, calling card calls and pay-per-view movies.

Executive rooms, with a deluxe king-size bed, come with the basic room amenities plus a multi-task lamp, 2 dual-line phones (one with speakerphone functionality), bathrobe, deluxe bathroom amenities, and bottled water.

The Crocus Suite offers an additional separate living area, dining area and ensuite bathroom with Jacuzzi for two persons along with all basic room amenities.

The hotel is conveniently located within a 15 minute drive of many sites, venues and attractions including the MTS Centre, the Forks Market, the Centennial Concert Hall and Exchange District, Polo Park Shopping Centre and Crescent Drive Golf Course. (Google Maps are referenced for all driving times.)
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The Good
Most guests enjoyed their stay at this hotel in recent online reviews used for this analysis.

The staff received many compliments for being friendly and providing good service to their guests. One person put it this way: "The staff is amazing and the cleaning staff are the sweetest I have ever met!"

Service and food quality at the restaurant was also very well appreciated by many of the guests who said that the restaurant's food was excellent and praised the buffet breakfast for price, quality and variety.

Rooms were considered to be clean, spacious and comfortable by many reviewers. The hotel is somewhat dated in 2014 but about to receive more renovations. The beds were considered comfortable by all who commented with regard to the beds.

Several guests said the pool and hot tub were clean and well-maintained, and they were pleased about the pre-school play structures and wading pool for the little ones.

More than one happy guest reviewer spoke of the hotel's pet policy and how well treated their pets were at this hotel, claiming that the hotel was truly friendly to pets, and that this was the reason they kept returning to this hotel. 

Most reviewers thought the hotel was well-located and convenient to downtown shopping, business meetings and medical appointments. Some mentioned that there were restaurants close by and a Safeway across the street allowing for some self-made meals.

Finally, and perhaps most enthusiastically, this hotel came highly recommended by many of the guests--many of whom were returning guests themselves.
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The Bad
Although this hotel pleased many of their guests there were a few complaints noted in recent guest reviews found online used for this analysis.

Although the free, covered and ample parking was appreciated by guests, a couple of guests mentioned the inconvenience they experienced by not being able to access the parkade from the hotel elevators. One guest stated that it was necessary to go outside from the front lobby and climb stairs to the parking garage. Another guest mentioned that the parking garage and stairwells needed painting and better lighting.

The Wi-Fi received mixed reviews, a couple of guests stating it was fast and reliable and an equal number stating the opposite.
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Show Sources
Sources
TripAdvisor.com guest ratings averaged 3.5 out of 5 points based upon 73 reviews. The hotel was ranked 24th out of 57 Winnipeg properties.

Expedia.com guest ratings averaged 4.1 out of 5 points, from 7 reviews.

Hotels.com guest ratings averaged 4.3 out of 5 points, from 38 reviews.

CanadianHotelGuide.com guest ratings averaged 7.8 out of 10 points and the property was ranked #16 out of 33 properties in Winnipeg, based on 205 reviews

Verified by a Front Desk Agent on July 4, 2012: pet policy, airport shuttle policy, wireless Internet throughout, breakfast policy and buffet offers, hours and prices, children's free meals policy
Editor's Analysis by Scott B.
Analyzed by Scott B.
With a keen interest in the flow of information and an eye for communication optimization, Scott is always looking for ways to finish this sentence...
Guest Reviews
8.0
Very Good
#
30 / out of 48
hotels in Winnipeg

Rated 8.0/10 based on 1568 reviews

Ranked #30 out of 48 hotels in Winnipeg

1568
Map Marker Holiday Inn Winnipeg South
1330 Pembina Highway, Winnipeg, MB