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Holiday Inn Winnipeg Airport - Polo Park

8.3 | Very Good
MAP CALL

Winnipeg airport hotel 3 min to YWG with free shuttle, free parking and indoor pool 

Pros
  • Free amenities: Wi-Fi, parking, airport shuttle
  • Many guests described their rooms as clean and well-appointed
  • Many reviewers praised the food at the on-site restaurant
  • A few guests enjoyed the indoor water park and pool area
  • A few reviewers found the location convenient for accessing Polo Park mall and the airport (YWG)
Cons
  • A few guests expressed concerns about the customer service
Freebies
Free Wi-Fi
Free Shuttle
Free Parking
Editor's Analysis
Updated Feb 10, 2015
Overview
This hotel is situated in the Polo Park area and is a 3-minute drive from the Winnipeg International Airport (YWG) and an 11-minute walk from the Canad Inns Stadium (home of the CFL's Winnipeg Blue Bombers). This property was last renovated in February 2012 and re-opened in the summer of 2012 under the Holiday Inn brand. With an on-site business centre, indoor pool and free Wi-Fi, this property is well suited for both business and leisure travellers.

A free airport shuttle service is available and operates daily from 5 am to 11 pm. Travel to and from the airport may be arranged on demand through the front desk directly.

This property is 100% smoke-free and all rooms include free Wi-Fi, a TV with pay-per-view movies, a work desk, bathrobes, a hair dryer, an iron and ironing board, a coffeemaker, a microwave, a mini-fridge, a safe, free newspapers delivered to guest rooms, and individual climate control. Rooms are furnished with one queen bed, one queen bed and a sofabed, two queen beds or one king bed. 

Suites offer more spacious accommodations and are furnished with one king bed and a sofabed.

Parking is available on site for an additional fee of $10 per day. Pets are permitted for an additional fee of $20 per night (maximum pet weight is 80 lbs).

The Hub, the on-site restaurant and lounge, serves breakfast, lunch, dinner and alcoholic beverages.

On-site recreational facilities include the Rainforest Splash Park (indoor pool, hot tub and splash pad for children), a fitness centre and a steam room. Other on-site amenities include 2,000 square feet of meeting and conference space, a business centre, guest laundry facilities, dry cleaning service, an ATM, ice/vending machines and safe deposit boxes.

Polo Park Shopping Centre (largest mall in Manitoba) is a 3-minute drive away. Downtown attractions such as the MTS Centre (home of the NHL's Winnipeg Jets), the Royal Winnipeg Ballet, the Winnipeg Conference Centre and the Winnipeg Art Gallery, are all accessible within a 12-minute drive. The Manitoba Museum of Man and Nature and the Manitoba Theatre Centre are both about 16 minutes away by car. (All walking and driving time estimates: Google Maps)

Verified by a front desk agent on February 7, 2013: The free airport shuttle service is available and operates daily from 5 am to 11 pm. Travel to and from the airport may be arranged on demand through the front desk directly.
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The Good
Many guests described this property as new and modern, among the reviews used for this analysis, and many reviewers indicated that they had enjoyable stays.

Many guests described their rooms as clean and well-appointed with modern furnishings.

The food and wait staff at the on-site restaurant were frequently praised.

A few guests found the indoor pool and water park area enjoyable. A couple of reviewers specifically mentioned that the pool area was clean and had shallow areas that were appropriate for smaller children.

The location was found to be convenient, by a few guests, for accessing the airport and the Polo Park mall.

The customer service at this property seemed to be somewhat hit or miss. Several guests described the front desk agents that they encountered as friendly and helpful, however a few other reviewers had concerns about the service they received.
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The Bad
There were a few concerns found for this hotel, among the reviews sourced for this editorial, however many guests suggested that their concerns were probably just normal kinks at a newly opened hotel. A few guests agreed that the customer service they received could have been better and these guests described the staff that they encountered as disorganized and unprofessional. One guest thought that some of the staff seemed to be still learning their positions.
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Show Sources
Sources
TripAdvisor.ca gave this hotel a ranking of #10 out of 58 properties in Winnipeg, with an average score of 4.5 out of 5, from 14 reviews.

Hotels.com gave this property an average score of 2.7 out of 5, based on 3 guest reviews.

The author called the hotel on February 7, 2013 to verify some information.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
8.3
Very Good
#
19 / out of 48
hotels in Winnipeg

Rated 8.3/10 based on 956 reviews

Ranked #19 out of 48 hotels in Winnipeg

956
Map Marker Holiday Inn Winnipeg Airport - Polo Park
1740 Ellice Ave, Winnipeg, MB