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Fort Garry Hotel

Fort Garry Hotel is a 3 star hotel in Winnipeg, Manitoba, Canada 222 Broadway, Winnipeg, MB, Canada
Estimated Price
$144
CAD
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Amenities
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Old world elegance, close to the Forks, with wonderful food and professional staff

Pros
  • Free Wi-Fi, free local calls, free national newspaper, free 24-hr coffee & tea room service
  • Guests generally enjoyed the rooms, finding them clean and comfortable and the beds received rave reviews for comfort and quality linens
  • Staff were friendly, helpful and competent said guests
  • The location was prime for it's proximity to the Forks, downtown restaurants, shopping and entertainment
  • The spa was considered to be top notch by guests
  • The hotel provided good value according to guest reviewers
  • Many guests enjoyed meals on site, with the buffet breakfast receiving rave reviews
Cons
  • A few guests found the room's decor tired and televisions to be old
  • Guests reported a lack of functional work desks with uncomfortable chairs and few electrical outlets
  • Parking costs an extra $15 per night for self-parking and $20 for valet parking

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Editor's Analysis
Updated on Aug 5, 2014
Overview
Styled in Canadian chateau architecture, the Fort Garry Hotel, a landmark luxury hotel was built in 1913 as a Grand Trunk Pacific railway hotel, and is located in the heart of downtown Winnipeg. It is a national historic site located near to the junction of the Red and Assiniboine rivers where Upper Fort Garry was originally built. With old-fashioned rooms and grand public spaces, world-class food service and day spa, this hotel is ideal for leisure guests looking to enjoy some of the history of Winnipeg, while being closely located to the Forks and downtown amenities.

Basic room amenities include: free Wi-Fi, 10 ft. ceilings, table and armchair, choice of feather or tempurpedic mattress, fine Italian linens, down duvets and pillows, Turkish cotton bathrobes, deluxe beauty products, hair dryer, iron and ironing board, individual climate control, alarm clock, dual-line speakerphone, computer data ports, modem hook-up, television with 45 channels and video game channel, pay-per-view movies, free local calls, (long distance costs $1.00 per call with the purchase of a calling card), and free national newspaper.

The 100% smoke-free and air-conditioned property has 12 storeys, 246 guest rooms and suites, 4 grand ballrooms and 14 conference and meeting rooms that accommodate from 10 to 600 guests for business functions, banquets and weddings. Hotel Fort Garry offers Winnipeg's only Glatt Kosher service.

The room types available are: 1 Double Bed; 2 Double Beds; 1 Queen Bed; 1 King Bed; Executive Suites offering 1 King size bed, with separate living room, dining room, and in-room safe, which can also adjoin a second bedroom; Corporate Junior Suites offering an upgraded large bedroom with luxurious sitting area, work desk with chair, 2 closets, oversize tub and deluxe body shower, and hardwood floors; and the Vice Regal Suite which offers 2 levels and includes a living room, dining room, bedroom with a King bed, 22 ft. ceiling in the bedroom and living room, in-room safe and option to adjoin a second bedroom.


Food facilities at the hotel feature an on-site restaurant called The Palm Lounge which offers light culinary fare for lunch, dinner and late night dining Monday to Thursday from 11am to midnight, Friday to Saturday from 11am to 1am, and Sunday from 3pm to midnight. It is open to both hotel guests and the public and offers live Jazz performances.

The Broadway Room serves an award winning, and free to most guests, hot and cold deluxe breakfast buffet each weekday morning beginning at 6am and continuing to 11am, Saturdays from 7am to 11am, and 8am to 10am on Sundays. The Gallery Deli and Gift Shop located in the lobby offers confections and grab-n-go snacks. The hotel provides 24-hour room service as well as a 24-hour, on-request, complimentary coffee and tea service delivered to guest rooms fresh, along with home-made cookies and biscotti.

The Fort Garry Hotel boasts a world-class luxury spa, the only co-ed hamam spa in Canada offering a full complement of therapeutic and rejuvenating facial and body care treatments. Hotel amenities also include a 24-hour business centre, hair salon (adjacent on Garry St.), indoor pool, hot tub, steam room, fully equipped fitness centre (indoor walk to Fort Garry Place), valet parking is $20, and self-parking  costs $15 per night extra. 

Other hotel services include a 24-hour Front Desk and Concierge service, and dry cleaning services. The hotel has an in-house ATM, and safe-deposit boxes are available in-room upon request at the Front Desk. 

Children under 12 stay free but do not qualify for the free buffet breakfast unless they are under 5 years of age or under. Cribs are supplied free of charge, but extra twin size cots cost $15. Pets are not allowed in the hotel and the hotel has a strict no-party policy.

The hotel is located in downtown Winnipeg on Broadway Avenue (Trans-Canada Highway) giving it convenient access to restaurants, business offices, shopping at Portage Place Shopping Centre, the Winnipeg Convention Centre, The Winnipeg Art Gallery, the Imax Theatre and the MTS Centre sports and entertainment venue which are all within a 15-minute walk of the hotel or 4-minute cab ride. The Forks Market and River Walk is a pleasant 7-minute walk from the Fort Garry Hotel. (Google Maps are referenced for walking and driving times.)

The hotel's front desk was contacted on July 30, 2014 to confirm Wi-Fi information, parking costs and the cost of extra cots.
The Good
This hotel was enjoyed by the majority of its guests who recently reviewed their stay in online reviews used for this analysis.

There were a great deal of guests who praised the hotel's food, and buffet breakfast in particular, saying that they considered it to be delicious, offering great value and quality. Some guests appreciated the live entertainment and lovely piano music offered at the Palm Lounge.

A few guests thought the hotel's overall cost to be an excellent value, and even a bargain with the included breakfast. A few commented on the good value of the food in the restaurant considering it to be very reasonably priced.

The spa was another highlight for guests who availed themselves of this amenity. They described it with superlatives such as: really phenomenal, fantastic and sensational. Another guest provided a little more detail by saying, "I had a massage that was excellent."

The staff received many compliments as well. Guests said they were friendly, helpful and competent.

The location was another plus with hotel guests who mentioned the convenience of walking to downtown businesses and The Forks and called it a nice walking area.

Many reviewers raved about the beds, saying they were very comfortable and someone exclaimed that the hotel offered "probably the most comfortable hotel bed I've ever slept in". Another said, "we loved the huge shower head and cozy robes".

Many praised the atmosphere and ambiance of the hotel and described it as charming and hospitable. Guests were generally impressed with the architecture, grand staircases and impressive foyer of the hotel.

The Bad
Some areas of concern were mentioned by guests in recent online reviews sourced for this analysis.

A few guests found the room decor to be somewhat tired. This seemed to displease younger people more than the mature couples who appeared to enjoy some aspects of the older style drapes and furniture. One young person complained about the furniture and decor saying it was "closer to your grandma's style". One guest who came for business purposes was disappointed in the lack of an ergonomic chair and electrical outlets, finding it too inconvenient to work in the old fashioned room.

Not all the rooms have been upgraded with flat screen televisions, and it appears that some still have very old TVs. This was an area that displeased some guests although it appears that one can make a request for an updated room with more modern decor (according to the hotel manager's comments to a reviewer).
TripAdvisor.com ranked the hotel #25 out of 63 properties in Winnipeg and the site had 488 reviews. Guest ratings averaged 4 out of 5 points and 72% of guests recommended the hotel.

Booking.com guest reviews gave this hotel a score of 8.6 out of 10 from 161 reviews.

Expedia.com guest scores were 4.2 out of 5 with a 91% recommendation rate from 116 reviews.
Editor's Analysis by Scott B.
Analyzed by Scott B.
With a keen interest in the flow of information and an eye for communication optimization, Scott is always looking for ways to finish this sentence...


Guest Reviews
8.1
Very Good
Guest Rating Explained
Rating: 8.1 / 10 Details

No. of guest reviews: 449
Guest Recommended: Yes
Guest Ranking Explained

Fort Garry Hotel is #18 out of 47 hotels in Winnipeg ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Linda from Strathmore, AB CA rated Fort Garry Hotel 9 out of 10 on June 20, 2010 Verified Guest Hotel Review
Hotel review by guest is Positive
Peter from Balmertown, ON CA rated Fort Garry Hotel 9 out of 10 on April 27, 2010 Verified Guest Hotel Review

"Great place to enjoy time away from home"
"Almost everything in the Hotel is perfect except for the pillows, we found them too hard and could not sleep with them. I have found that most hotels we stay at have a variety of soft, medium and hard to choose from where here we had lots of pillows but all were the same."
Show older reviews
Hotel review by guest is Positive
Frances from London, ON CA rated Fort Garry Hotel 9 out of 10 on October 25, 2009 Verified Guest Hotel Review

"Computers were available for use by guests, but you had to stand in a public space to use them. There did not seem to be a separate business suite you could go to to work."
Hotel review by guest is Positive
Ed from Calgary, AB CA rated Fort Garry Hotel 8 out of 10 on July 05, 2006 Verified Guest Hotel Review

"Disappointed that there was no internet cable in room. Disappointed with computer in business center - old and out of date. Dissapointed with charge for internet time use on hotel computer"
Hotel review by guest is Positive
Patrick/jill from Edmonton, AB CA rated Fort Garry Hotel 10 out of 10 on May 22, 2006 Verified Guest Hotel Review

"The Sunday Brunch at Fort Garry was incredible. It was the best buffet that I had ever sampled. Absolutely beautiful and delicious! The Ten Spa, the new Spa that just opened up and is located on the entire 10th floor is a world class facility. If you want to be pampered, this is where you want to stay. I will be back!"
Hotel review by guest is Positive
Gayle from Roseau, MN US rated Fort Garry Hotel 10 out of 10 on September 18, 2005 Verified Guest Hotel Review

"WE have stayed at the Hotel Fosrt Gary several times before and always feel it is a great experience. I would recommend the hotel to anyone."
Hotel review by guest is Positive
Brad from Bedford Hills, NY US rated Fort Garry Hotel 9 out of 10 on December 27, 2004 Verified Guest Hotel Review

"The coffee service was fast but the coffee was old and burnt every time at 7am they should have fresh brewed. they charge extra $11 per day for parking which should be included. other wise much improved since 2000 BG"
Hotel review by guest is Positive
David from Warroad, MN US rated Fort Garry Hotel 8 out of 10 on December 12, 2004 Verified Guest Hotel Review

"The Fort Gary Hotel is ideal for a romantic, yet relaxing get away. Luxurious is the most appropriate term for the interior design along with a deliciously splendid breakfast. I would more than recommend this hotel to friends and family. Sincerely, David Ounchith"
Hotel review by guest is Positive
James from Minot Afb, ND US rated Fort Garry Hotel 8 out of 10 on February 27, 2004 Verified Guest Hotel Review


Amenities

  • Business Center
  • Room Service
  • Fitness Room/Gym
  • Restaurant
  • Massage / Beauty Centre
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Banquet Facilities
  • Conference Room(s)
  • Multilingual Staff
  • Meeting Rooms
  • Laundry service
  • Shops
  • Photocopier
  • Ballroom
  • Jacuzzi
  • Massage
  • Spa & Wellness Centre
  • Steam Bath
  • Luggage Storage
  • Souvenirs/Gift Shop
  • Family Room
  • Self Laundry

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8.1
Very Good

#18 out of 47 hotels in Winnipeg city based on 449 guest reviews

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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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