The Club Regent Casino Hotel is connected to the Club Regent Casino complex in Winnipeg, Manitoba. This 146 guest room hotel features king and queen size suites, an indoor heated swimming pool, a hot tub, a fitness centre, a banquet conference centre, a Canad Cash counter and an Aaltos Garden Cafe.
Local attractions nearby include Kildonan Place Shopping Centre (1.4km), New Tall Grass Prairie Reserve (1.2km), and the city centre of downtown Winnipeg (8.2km). All distances: Google Maps.
The Aaltos Garden Cafe serves buffet breakfast, lunch and dinner, and the hours of operation are: Saturday Express Breakfast Buffet - 8:00am to 11:30am. Sunday Brunch Buffet - 9:00am to 2:00pm. Daily Lunch Buffet - Monday to Friday - 11:30am to 2:00pm. Daily Dinner Buffet - Monday to Thursday - 5:00pm to 8:00pm. Seafood Fridays Buffet - 5:00pm to 8:00pm. Prime Rib Sundays Buffet - 4:00pm to 8:00pm.
All rooms are equipped with cable televisions, pay-per-view movies, mini refrigerators, coffee makers, hair dryers, irons with ironing boards, and voice messaging.
Check in time is 3:00pm while check out is 11:00am. The author contacted this hotel directly to confirm free parking, free local calls, and free WiFi in all guest rooms.
Positive guest reviews for this hotel typically spoke of the comfortable and spacious rooms, the convenient location to the casino and local attractions, and the enjoyment of the casino itself.
Most guests were pleased with their rooms describing them as "clean", "comfortable" and "spacious". Others found the hotel quiet enough to enjoy a good night's rest.
Many guests said they found the location of the hotel convenient and were pleased to find local attractions easily accessible for those with or without a car. A number of guests enjoyed the casino and described their experience as "fun" and a "good time".
Several guests mentioned they would return to this hotel as well as recommend it to others.
Guest complaints of this hotel typically centered on issues with housekeeping, poor service, and high room rates.
Several guests found that housekeeping lacked attention to details regarding dusting, vacuuming, and failing to remove stained bed covers.
A number of guests complained that they received poor service from the bar, saying that the staff were inattentive and guests found it difficult to order a drink as they felt "ignored". Other guests mentioned that the casino staff were also neglectful of their needs.
Some reviewers felt that the room rate was too high. Peripheral complaints included poor food quality in the casino restaurants.
guest reviews ranked this hotel #26 of 31 and scored it 6.7 out of 10 from 14 guest reviews.
TripAdvisor.com guest reviews ranked this hotel #26 of 58 and scored it 3.5 out of 5 from 20 guest reviews.
Hotels.com guest reviews scored this hotel 4.1 out of 5 from 22 guest reviews.
The author contacted the hotel directly to confirm free parking, free local calls and free WiFi in all rooms.