Club Regent Hotel WinnipegClub Regent Hotel WinnipegClub Regent Hotel WinnipegClub Regent Hotel WinnipegClub Regent Hotel WinnipegClub Regent Hotel WinnipegClub Regent Hotel WinnipegClub Regent Hotel Winnipeg

East Winnipeg casino hotel with spacious rooms, indoor pool and on-site dining

Pros
  • Free parking, free WiFi, and free local calls
  • Indoor heated swimming pool, hot tub, and fitness centre
  • On-site restaurant featuring buffet breakfast, lunch, and dinner
  • Several guests found the location convenient
  • A number of guests described their rooms as comfortable and spacious
Cons
  • Several guests had housekeeping issues
  • A number of guests said they received poor service at the bar and in the casino
  • Some guests felt the room rate was too high
jump to full editor's analysis (below)
Freebies
Free Wi-fi
Free Parking
Rates & Availability
Editor's Analysis
Updated Oct 19, 2014
Overview
The Club Regent Casino Hotel is connected to the Club Regent Casino complex in Winnipeg, Manitoba. This 146 guest room hotel features king and queen size rooms, an indoor heated swimming pool, a hot tub, a fitness centre, a banquet conference centre, a Canad Cash counter and an Aaltos Garden Cafe.

Local attractions nearby include Kildonan Place Shopping Centre (1.4km), New Tall Grass Prairie Reserve (1.2km), and the city centre of downtown Winnipeg (8.2km). All distances: Google Maps.

The Aaltos Garden Cafe serves buffet breakfast, lunch and dinner, and the hours of operation are: Saturday Express Breakfast Buffet - 8:00am to 11:30am. Sunday Brunch Buffet - 9:00am to 2:00pm. Daily Lunch Buffet - Monday to Friday - 11:30am to 2:00pm. Daily Dinner Buffet - Monday to Thursday - 5:00pm to 8:00pm. Seafood Fridays Buffet - 5:00pm to 8:00pm. Prime Rib Sundays Buffet - 4:00pm to 8:00pm.

All rooms are equipped with cable televisions, pay-per-view movies, mini refrigerators, coffee makers, hair dryers, irons with ironing boards, and voice messaging.

Check in time is 3:00pm while check out is 11:00am. The author contacted this hotel directly to confirm free parking, free local calls, and free WiFi in all guest rooms.
more
The Good
Positive guest reviews for this hotel typically spoke of the comfortable and spacious rooms, the convenient location to the casino and local attractions, and the enjoyment of the casino itself.

Most guests were pleased with their rooms describing them as "clean", "comfortable" and "spacious". Others found the hotel quiet enough to enjoy a good night's rest. 

Many guests said they found the location of the hotel convenient and were pleased to find local attractions easily accessible for those with or without a car. A number of guests enjoyed the casino and described their experience as "fun" and a "good time".

Several guests mentioned they would return to this hotel as well as recommend it to others.
more
The Bad
Guest complaints of this hotel typically centered on issues with housekeeping, poor service, and high room rates.

Several guests found that housekeeping lacked attention to details regarding dusting, vacuuming, and failing to remove stained bed covers.

A number of guests complained that they received poor service from the bar, saying that the staff were inattentive and guests found it difficult to order a drink as they felt "ignored". Other guests mentioned that the casino staff were also neglectful of their needs.

Some reviewers felt that the room rate was too high. Peripheral complaints included poor food quality in the casino restaurants.
more

Show Sources
Sources
CanadianHotelGuide.com guest reviews ranked this hotel #26 of 31 and scored it 6.7 out of 10 from 14 guest reviews.

TripAdvisor.com guest reviews ranked this hotel #26 of 58 and scored it 3.5 out of 5 from 20 guest reviews.

Hotels.com guest reviews scored this hotel 4.1 out of 5 from 22 guest reviews.

The author contacted the hotel directly to confirm free parking, free local calls and free WiFi in all rooms.
Editor's Analysis by Tania P.
Analyzed by Tania P.
Tania is a writer and world traveler with a passion for living life to the fullest.
Guest Reviews
7.3
Good

Rated 7.3/10 based on 93 reviews

Ranked #36 out of 47 hotels in Winnipeg


7 out of 10 | Verified Guest stayed October 30, 2013

"Good place to stay"

"Hotel is dated but was clean and handy to where the business meeting was being held."

more

8 out of 10 | Richard stayed February 19, 2012

"Location was perfect."

"There are many good and fast food resaurants close at hand. The room was quiet and comfortable for my sleep, and for that I am grateful."

more

2 out of 10 | Janice stayed June 02, 2011

"Do yourself a favor, run as far as you can"

"Terrible. A super 8 hotel would be several steps up from the services, customer service and cleanliness. Also the staff had a CAN'T do attitude. Never would I stay there again. The only pleasant part of the stay was the young lady who worked at the restaurant the night of June 1st. She was very nice and tried to compensate for everyone's shortcomings."

more

8 out of 10 | Susan a stayed November 06, 2010

"Clean, comfortable, spacious rooms. Helpful staff."

"Easy to get to. Rooms very clean and spacious. Desk clerks both pleasant and helpful. Only complaint was that the pillows are too high and too firm...otherwise, near perfect."

more

5 out of 10 | William stayed July 01, 2010

"They have discontinued including breakfast as of July 1, 2010, in effect raising the room price by 10 - 200 %! Happy Birthday Canada."

more

6 out of 10 | Verified Guest stayed July 01, 2010

"nice"

"I never recieced coupon on check in for free breakfast but was reimbursed. Housekeeping need to be a little more careful. Vacum under beds better. Wipe down clock radio and dust lamps. When there are stains on blankets they should be replaced. Hotel was to far from regent and hard for an elderly person to walk to hotel from regent avenue. We otherwise enjoyed our stay. The water was brown on the last day and we could not drink it but we were given a free bottle of water for coffee and they were prompt at coming to look at the problem. Thank you for the stay we will be back."

more

9 out of 10 | Koralee stayed March 05, 2010

"I think it is a great hotel. Clean. Very nice staff. Wish I would have won a little more. But heh that's the name of the game. I think there should be an encouragement to stay there other than the loyal points as these take so long to rack up."

more
show older reviews

8 out of 10 | John stayed June 02, 2005

"Found the pillows on the bed a bit lumpy and could use to be replaced. Shower area was somewhat narrow. The staff at the front desk was extremely helpful in providing directions to downtown restaurants and answering any other questions I had about Winnipeg."

more
Map Marker Club Regent Hotel Winnipeg
1415 Regent Avenue West, Winnipeg, MB