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Guest Reviews
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7.6
Good
#2 out of 2
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Guest Rating Explained
Rating: 7.6 / 10
| Hotel Rating Breakdown |
| Amenities: |
6.8 |
| Cleanliness: |
6.8 |
| Location: |
7.5 |
| Comfort: |
7.2 |
| Service: |
8.0 |
| Value: |
6.8 |
Details
No. of guest ratings: 4
Guest Recommended: Yes
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Popularity Ranking Explained
Rating: #2 out of 2 hotels in Thompson ranked by guests.
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Marijo from Chiago, IL US stayed on August 17, 2005
"Their new restraunt, Grapes, was really bad. Small yuppie portions and a miserable breakfast menue? No Oatmeal, no cereal, no muffins, no bagles, rubber omletts made from reconstituted eggs, horrific hash browns. Tinsy-winsy yuppie portions that wouldn't feed a fly (if a fly would even eat it. My dog wouldn't.) Not only were the ommlets small and bad, but they had only three set types. Previously, one could choose from a menue of really good ingredients. Portobella mushroom ommletts, but no ham and cheese- in a town full of hungry construction crews and miners? Lets get real. Based on this experience I would never eat at any grapes anywhere-- ever. (P;ease do not send me any coupons for Grapes either. This tirade is not an attempt at free food. The experience was so bad that I would just shred them.)
Not the fault of the cook, but apparently due to corporate policies set in Winnipeg, who know nothing of the needs of the hotel's Thompson clientel. This franchise is a bad match. Some of the staff intimated that mine has not been the only complaint.
I was particularly disappointed because my experience with their previous restraunt (before they got the Grapes franchise) was wonderful. It was one of the primary reasons that I returned to that hotel. (After all, a bed is a bed.) Grapes has the same cook and the same staff as the old restraunt at the Burtwood, but new limitations by corporate headquarters that obviously has not an inkling of what the clients need, and has no interest in learning.
That said, the hotel itself, and its staff were wonderful. I missed the First Nation art that was in the halls. It was down due the rennovations associated with adding "Grapes". Being from the south, the price always causes sticker shock, but I know that the North has added expences in transport and heating. Compared with other accomodations in the area, the prices were reasonable and presented a good value.
As always, the staff was wonderful. They really did go the extra mile for us, even when we were irate about the terrible food."
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Barry from San Jose, CA US stayed on July 22, 2005
"Due to ongoing construction, the hotel was not particularly clean, which I understand. We were tired on arrival and were glad to have a regular place to stay."
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Anonymous guest from Winnepeg, MB CA stayed on April 08, 2005
"My only comment is that the internet connections could be better. In order to get good wireless connection I was told to bring my computer down to where the front desk was where there was no place to comfortably sit with my lap top, not to mention the lack of privacy. It would be a good idea for this hotel to install high speed internet in each room for customer use."
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Overview & Amenities
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- FULL SERVICE - HOTEL YEAR BUILT - 1964 YEAR REMODELED - 2005 ADDITIONAL PROPERTY DESCRIPTION - FRIENDLY SERVICE, GOOD VALUE, AND A GREAT LOCATION ARE THE HALLMARKS OF THOMPSONS FINEST FULL SERVICE HOTEL. GRAPES RESTAURANT AND LOUNGE OFFER SUPERB MEALS AND ENTERTAINMENT WHILE OUR INDOOR POOL, WATERSLIDE AND AMUSEMENT CENTRE PROVIDE FOR FAMILY FUN. EXECUTIVE WING, MEETING FACILITIES, WIRELESS HIGH SPEED INTERNET THROUGHOUT.
Policies
Guarantee:
Cancel:
Check-In: 1500
Check-Out: 1200
Services Description
On-site facilities -
general facilities -
banquet facility bar
coffee shop conference room
dataport executive/club floors
ice/vending machines indoor pool
laundromat lounge
meeting room night club
restaurant
chargeable facilities -
fitness center hours - from 1000 to 2200
parking facilities -
disabled parking 24 hours
free parking 24 hours
outdoor parking
truck/rv parking 24 hours
public area facilities -
wireless data connection complimentary
Meeting and convention facilities -
Total nbr of meeting rooms - 2
Measurement of largest meeting room - 893 sq ft
Measurement of smallest meeting room - 400 sq ft
Seating format options -
meeting room name - nickel room
measurement - 893 sf
banquet - 50 classroom - 45
reception style - 60 theatre style - 60
u-shaped - 45
meeting room name - selkirk room
measurement - 400 sf
banquet - 20 classroom - 20
reception style - 20 theatre style - 20
u-shaped - 15
Attraction Info
Dining Info
Recreation Info
On-site recreation -
cardio vascular exercise exercising
fishing golfing
hunting jogging
night clubs sightseeing tours
snow skiing soccer
sports events sunbathing
swimming theater
universal gym water skiing
water sports winter sports
Off-site recreation -
bowling
Room Type Descriptions
Nbr of suites - 3
nbr of non-smoking rooms - 49
nbr of rooms for physically-challenged guests - 1
77 rooms, including 6 suites. all have iron/ironing
board, wireless high-speed internet, cable television,
and hairdryers.
room amenities for all rooms -
room amenities -
120 ac / 220 ac / air conditioning / am/fm alarm clock
/ bath tub / bathroom amenities / cable/satellite tv /
coffee/tea maker / color tv / connecting room / desk /
direct dial telephone / free local telephone calls /
hairdryer / iron/ironing board / microwave / no smoking
room / radio / remote control tv / shower / smoke
detector / telephone / television
technology -
dataport
room amenities for handicap rooms -
rails in bathroom / raised toilet with grab bars /
safety bar in shower / visual alarm
a1k -
courtyard view
max occupancy - 2
max nbr of rollaways - 0
room description -
deluxe king 1 bedroom suite/non-smoking/courtyard view
a1q -
city view
max occupancy - 2
max nbr of rollaways - 0
room description -
deluxe queen/non-smoking/street or courtyard view
a2d -
courtyard view
max occupancy - 2
max nbr of rollaways - 2
room description -
deluxe 2 doubles/non-smoking/courtyard view
as1 -
courtyard view
max occupancy - 2
max nbr of rollaways - 0
room description -
executive king 1 bedroom whirlpool
suite/non-smoking/courtyard view
b1q -
city view
max occupancy - 2
max nbr of rollaways - 0
room description -
superior queen/non-smoking/street view
b2d -
city view
max occupancy - 2
max nbr of rollaways - 2
room description -
superior 2 doubles/non-smoking/street or courtyard view
bs1 -
city view
max occupancy - 2
max nbr of rollaways - 0
room description -
executive king 1 bedroom whirlpool
suite/non-smoking/street view
c1q -
courtyard view
max occupancy - 2
max nbr of rollaways - 0
room description -
standard queen/non-smoking/courtyard view
exe -
courtyard view
max occupancy - 2
max nbr of rollaways - 0
room descr.
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Booking Information
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The hotel you have selected -- The Burntwood Hotel -- may be able to be booked: 1) online using Canadian Hotel Guide.com's instantaneous and 100% secure online reservation system; and/or 2) by telephone using the hotel reservation telephone number provided above.
1) Online: When you make your booking online, your hotel reservation is transmitted to the The Burntwood Hotel through a 100% secure Internet connection that protects your personal and credit card information. Once submitted, your hotel reservation will be confirmed within 60 seconds and sent to the The Burntwood Hotel computer reservation system in Thompson, Manitoba.
2) Telephone: 1-800-359-6279. Speak to a live customer service agent 24 hours a day, 7 days a week.
Within moments after your hotel reservation is made, you will receive a duplicate confirmation by email for your records that confirms and guarantees the reservation with all the details you may need for your stay, including the phone number and address of the The Burntwood Hotel. For your comfort and peace of mind, you may even.
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