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Best Western Thompson Hotel & Suites

9.1 | Excellent
MAP

Popular downtown Thompson hotel with well-equipped rooms, steam room & free hot breakfast

Pros
  • Free Wi-Fi and wired internet, free hot breakfast and free parking
  • Guests found the staff very friendly and accommodating
  • The rooms were well furnished, clean and spacious, according to many
  • Several guests thought the beds were comfortable
  • Guests found the breakfast to offer good variety and quality
  • Guests enjoyed the new room appliances
  • Some guests thought the hotel offered good value
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Free Internet
This hotel is an Editor's Pick for...
Editor's Analysis
Updated Dec 5, 2014
Overview
This hotel is located downtown Thompson, roughly 5 minutes by foot from shopping and restaurants, making it a popular choice with those who want a centrally located hotel with amenities accessible by foot.

This property is 100% smoke free and offers 80 rooms. Each room comes with free Wi-Fi and wired internet, cable TV, pay-per-view movies, a clock radio, a coffeemaker, a microwave, a mini-fridge, a hair dryer and individual climate control. Suites feature a kitchenette.

Free hot breakfast is available. Free parking on-site is offered. Pets are not permitted to stay at this hotel.

Hotel amenities include a fitness centre, a steam room, guest laundry, meeting space and a business centre.

The City Center Mall is a 3-minute walk (southward) from the hotel. There are some fast food restaurants also within walking distance like A&W, Tim Horton's, Subway and Pizza Hut, all a 6-minute walk or a 4-minutes by car. The Thompson Zoo is a 5-minute drive, while the Heritage North Museum is a 3-minute car ride, both southward from the hotel. (All walking and driving estimates: Google Maps)

Verified with the front desk March 1, 2013: pet policy, free Wi-Fi and wired internet, fitness centre, guest laundry and 100% smoke free.
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The Good
Of the reviews used for this analysis, the majority of them were positive. Guests spoke favourably of the rooms, the beds, the staff and the breakfast. 

Several guests spoke favourably of the rooms and described them as well furnished, spacious and clean. Additionally, some guests mentioned the general appearance of the hotel and described it as looking new and clean.

The beds were enjoyed by several guests and described as comfortable.

The staff received praise from a few guests for being friendly and customer-oriented. However, there was an opposing opinion about this (see below for more details). 

The breakfast was enjoyable, according to a few guests. They were also impressed with how large the area was and appreciated that seating was ample. 
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The Bad
There was very little negative feedback regarding this hotel and any negative comments seemed to be isolated incidents. However, one reviewer was not impressed with the Wi-Fi and claimed the connection was poor, while another reviewer had a customer service complaint. 

Although most of the feedback regarding customer service was positive, one reviewer claimed that a miscommunication about pricing was handled poorly by the staff, and for that reason, would not return to this hotel or recommend it to anyone else.
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Show Sources
Sources
TripAdvisor.com ranked this hotel #2 out of 6 hotels in Thompson based on 8 reviews.

Expedia.ca rated this property 4.3 out of 5 based on 3 reviews.

Booking.com rated this hotel 5 out of 10 based on 2 reviews.

The author called the hotel to verify some information on March 1, 2013.
Editor's Analysis by Jennee R.
Analyzed by Jennee R.
Jennee loves to travel and loves to live vicariously through others to help them find the right place to rest their heads while away from home.
Guest Reviews
9.1
Excellent
#
2 / out of 5
hotels in Thompson

Rated 9.1/10 based on 178 reviews

Ranked #2 out of 5 hotels in Thompson

178
Map Marker Best Western Thompson Hotel & Suites
205 Mystery Lake Road, Thompson, MB