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Well-liked Williams Lake hotel with restaurant, pet-friendly rooms & suites with kitchenette
- Free amenities: Wi-Fi, hot breakfast, parking, local calls
- Guests said the staff were prompt, polite, warm and welcoming
- Boston Pizza on site was very well liked by guests
- Guests liked the beds and said the rooms were clean and quiet
- Many guests felt the free breakfast was enjoyable and added value
- Well liked location, close to restaurants, shopping, hockey arena, Greyhound stop and downtown
- Several guests complained about dirty carpets that needed replacing
- Guests said the hotel needed to upgrade bathrooms and the elevator as well as some furniture in the rooms
Updated Jun 7, 2015
This property is just off Highway 97, a 10-minute walk from the city centre. It's ideal for exploring the city centre area on foot. The BC Cowboy Hall of Fame at the Museum of the Cariboo Chilcotin is a 12-minute walk away and the Williams Lake Stampede is about 19 minutes away on foot.more
This hotel is smoke free and all 79 rooms include free Wi-Fi free local calls, a flat screen TV with in-house movies, a mini-fridge, a coffeemaker, a table with chairs, a work desk, an iron and ironing board, a hair dryer, and individual climate control. Rooms come with 2 queen beds or 1 king bed. Room extras include wing back chairs and city views. The hotel offers a king suite with a sofabed in the living room, a separate bedroom and a kitchenette (stove top, microwave, mini-fridge with freezer included, cookware, dinnerware).
Free outdoor parking is available on site. A maximum of 2 pets are permitted in select rooms for an additional fee of $10 per pet, per night.
A free hot breakfast buffet is served from 6:30 am to 9:30 am on weekdays and from 7 am to 10 am on weekends. The on-site Boston Pizza Sports Bar and Restaurant serves lunch and dinner daily.
Other on-site amenities include a fitness centre, a hot tub (open daily from 6 am to 11 pm), a business centre and meeting space. A cold beer and wine store in located a 2-minute walk from the hotel.
Access to the Williams Lake River Valley Trail, which is 12 km long and allows both hiking and biking, is about 7 minutes away by car. The 18-hole golf course at Williams Lake Golf and Tennis Club is 6 minutes away by car. The Williams Lake Regional Airport (YWL) is a 12-minute drive away. (All walking and driving time estimates: Google Maps)
Confirmed with front desk on June 2, 2015: kitchenette details
Many guests enjoyed their stay at this hotel and praised the staff, the location, the rooms and beds, the breakfast and the restaurant.more
Many guests found the staff to be friendly. Guests described them as warm and welcoming, prompt and polite. One guest said, "Right when you walk through the door of this hotel they greet you with a smile and make you feel like your at home."
Guests said the location was central and convenient to the hockey arena, restaurants, shopping, a liquor store and the Greyhound stop. Besides being a quiet location, it was close enough to walk to downtown, according to guests.
Guests liked the beds at this hotel, with many saying they were comfortable. One guest said he sleeps like a rock at this hotel and another liked her fluffy pillow and bed that you just sink right in! Guests reported positively on the rooms and said they were large, quiet,clean and fairly modern, although there were complaints in this area as well. (See below for more on this.)
Many guests appreciated having a Boston Pizza attached. They loved the good value, the great meals offered and the convenience of it being so close.
Breakfast was another plus. It was free and offered something for everyone. One guest commented, "Breakfast buffet was great with eggs, bacon,sausage, cold and hot cereals and a great fresh fruit salad."
Only a couple of guests mentioned Wi-Fi in the reviews that read for this report. One said it worked great and the other simply listed it as a positive aspect of the hotel. A few guests said the hotel was a good value.
Guests complained about a few areas of the hotel that needed to be cleaner or updated.more
One area of disturbance for guests was the older carpets in some of the public areas that needed better cleaning. Guests wanted these to be vacuumed more deeply, updated and changed.
There were also some areas that guests felt needed better attention or replacement: a couple of guests mentioned dirty furniture in their guest room. Another item was the dispensers in the bathrooms for shower gel and conditioner which some felt were either broken or unsanitary.
More than one guest said the hotel needed upgrades and besides furniture and carpets, guests mentioned the elevator which made odd noises, an inefficient in-room heater, doors that don't close quietly, an extra TV in the second room of a suite, green towels replaced to white, and bathroom upgrades including the shower fixture and curtains.
One guest pointed out that the coffee pot and mugs could be set on a desk in the room instead of on the bathroom counter, which was deemed as an unappetizing environment.
SourcesExpedia.ca gave this hotel an average score of 3.7 out of 5, with 80% of 15 guests recommending the property.
TripAdvisor.ca ranked this hotel #4 out of 8 hotels in Williams Lake, with an average score of 4 out of 5, from 92 reviews.