The Westin Resort & Spa is located within Whistler Village at the base of Whistler Mountain (a 2-minute walk from the lifts). Because it's off to the edge of Whistler Village and not on a main pedestrian street, the hotel is ideal for those who want to be close to the action but far enough away to avoid some of the noise.
All 419 suites include full kitchens, which feature an oven, a stove, a fridge, a dishwasher, a microwave and necessary kitchen utensils and cookware. Each suite also has a gas fireplace, a flat-screen TV, a soaker tub and a safe. Junior suites come with a king bed or two queens plus a queen sofabed. One-bedroom suites have a queen bed, a queen sofabed and a separate living and dining area. Two-bedroom suites have one king bed, one queen bed and one queen sofabed as well as two bathrooms and a separate living and dining area. The hotel's penthouse suite has two levels featuring one king bed, one queen bed, three queen sofabeds as well as three bathrooms, a washer and dryer and separate living and dining areas. Free basic Wi-Fi is available throughout the hotel, while high-speed Wi-Fi is available for $14.99/day.
Dogs are permitted in most rooms free of charge (and get a free dog bowl and bed). Underground self-parking is available for $30/day, while valet parking is available for $34/day. A ski valet service is available for $8 per set of skis per day. A bike valet service is available for $8 per bike per day. Bikes and skis are not permitted in the rooms.
Guests will find a restaurant and a bar on-site. Aubergine Grille serves breakfast, lunch and dinner daily. FireRock Lounge serves drinks and tapas. Other on-site amenities include an outdoor pool (with indoor access) and indoor and outdoor hot tubs, a fitness centre, a spa (extra charges apply), a steam room and a business centre.
The lifts up Whistler and Blackcomb Mountains are a 2-minute walk away (along with lift ticket kiosks and ski schools). The rest of Whistler Village can be accessed on foot within a 15-minute walk and restaurants, shopping and bars are scattered throughout. Olympic Plaza is a 10-minute walk away through the village. Scandinave Spa is a 6-minute drive away, while Whistler Golf Club (and driving range) is across the street from the hotel, a 1-minute drive or 6-minute walk away. (All distances and travel time estimates: Google Maps)
Reviews for this hotel were predominantly positive, among those used for this analysis. The hotel's location and staff were among the highlights, according to guests.
Most guests enjoyed the location of the hotel — within Whistler village but slightly off the beaten path, making it quieter than some other hotels along the main pedestrian streets of the village. Guests liked being within a 2-minute walk of the lifts, and some said the hotel's proximity to the kids' ski school a special perk.
For the most part, front desk and restaurant staff at this hotel received praised from reviewers. Staff were quick to accommodate special requests and a few guests mentioned personal service throughout their stay.
Many guests appreciated the full kitchens in all of the rooms, explaining that the grocery store was not far from the hotel (6-minute walk), which made self-catering easy and affordable.
Much praise also went to the comfortable beds and well-appointed and comfortable rooms.
While most of the reviews sourced for this analysis were positive, there were a few common complaints among them.
Many guests complained about the parking fees and said they were too expensive ($30/day or $34/day for valet parking). While this was a common complaint, a few guests mentioned that they were able to find free parking in outdoor lots within a 5- to 7-minute walk of the hotel.
Some guests also complained that the junior suites in particular were too small.
A few guests complained that the water pressure in the showers was too strong, though others mentioned that it was preferred compared to weak water pressure.
Some felt that the basic Wi-Fi service was slow and that the fee to upgrade to a higher speed ($14.99/day) was too high.
TripAdvisor.com rated this hotel #15 out of 57 in Whistler, based on 602 reviews.
Expedia.com ranked this hotel 4.2 out of 5 based on 126 reviews. 91% of reviewers recommend this hotel.
Booking.com ranked this hotel 8.4 out of 10, based on 33 reviews.