7.7 | Good
The Listel Hotel Whistler
Well-liked Whistler Village hotel close to the lifts with hot tub and free breakfast
- Free Wi-Fi, free breakfast
- Excellent location, within walking distance to lifts and the rest of the village, according to reviewers
- Good value for the price, say many guests
- Most guests described the rooms as clean, comfortable and well equipped
- Good selection at breakfast a perk, according to many reviewers
- Bike and ski storage
- Parking is $18 per day
- Some reviewers complained that some rooms did not have air conditioning
- Some reviewers felt that the hotel was in need of upgrades and maintenance
Updated Oct 18, 2014
The hotel's 98 rooms span 3 floors and each includes free Wi-Fi, a fridge, an HD TV, a safe, a hair dryer, a coffeemaker and an iron and ironing board. Standard rooms come with 2 queen beds or 1 king bed, while suites come with one king bed in a separate bedroom as well as a queen sofabed in the living area. Suites also come with a fireplace. Only some rooms offer air conditioning. Pets are permitted for an additional $25/night on first-floor rooms only. The entire hotel is smoke-free.
An on-site fine dining restaurant, Bearfoot Bistro, serves lunch and dinner daily. A free continental breakfast is offered to guests every morning. Other on-site amenities include a hot tub, a sauna, ski valet, bike storage and a business centre. Parking is available for $18/day.
The hotel is a short walk to the lifts, ticket kiosks and rental outlets (within 2 minutes). The rest of the Village can be reached on foot within a 10- to 15-minute walk. Olympic Plaza is an 8-minute walk away. Scandinave Spa is a 5-minute drive away. The intercity bus drop-off (Greyhound, Snowbus, etc.) is a 5-minute walk from the hotel. (All travel time estimates: Google Maps)
Reviewers described the hotel as being an easy walk from the lifts and the rest of the village and said it was very convenient. Guests also appreciated that it wasn't on top of any bars, like some hotels in the Village, so it was relatively quiet.
Guests also felt that considering the price of other hotels in the Village, the price they paid here offered good value for a stay in the Village. While some of these guests acknowledged some of the hotel's shortcomings (described below), they forgave them because of what they paid.
For the most part, guests described clean, comfortable and well-equipped rooms. Many guests considered the free breakfast and ski and bike storage good value-added features.
Several guests who stayed in rooms in the summertime without air conditioning complained that their rooms were too hot during summer nights, making it difficult to sleep.
Some reviewers mentioned that the hotel is starting to show its age and is in need of upgrades. Some of this was attributed to the fact that skiers and bikers bring their equipment into the hotel, resulting in related wear and tear.
Booking.com ranked this hotel 8.2 out of 10, based on 123 reviews.
Hotels.com ranked this hotel 4.1 out of 5, based on 207 reviews.
7 out of 10 | Gordon stayed November 11, 2013
"On my recent stay at your hotel i found that the room was ok, the staff were very friendly, and tried their hardest to please us. When i pay for a room i expect a room and a place to park. They charged me extra for valet parking because there was not a parking spot for me, then they charged me tax on top of the fee, then they make me wait 20 minutes to get my car because there was not enough staff for valet and the front desk.I will not be staying at the Listel again thank you for reading my response gord"
8 out of 10 | Allan stayed July 20, 2013
"Hotel is in a perfect location to everything...nice and clean ...front desk staff was very courteous...would stay again for sure!"
8 out of 10 | Verified Guest stayed August 06, 2012
"Only half the hotel has a/c so had to change rooms."
10 out of 10 | Audrey stayed July 14, 2011
"A very nice room at a reasonable place in an ideal location"
8 out of 10 | David stayed June 25, 2006
"There is an extra $12 a day parking fee that should be added to the cost of the room. Made my stay a little more expensive then I expected."
5 out of 10 | Verified Guest stayed August 18, 2005
"They renovate the hotel in the front and in the back. tthere was a lot of noise beginning at 7.00 h am"
2 out of 10 | Patrick stayed August 06, 2005
"Very frustrating experience. Did not get room I booked (got 1 bed instead of 2) INTERNET DID NOT WORK, NOR WAS THERE ANY ASSISTANCE IN GETTING IT TO WORK. They pretty much just told me to go to an internet cafe, likely because they know it does not work. Which begs the question: Why say you have it and let your guest spend an hour trying to get it to work?"
8 out of 10 | Brian stayed July 19, 2004
"Sense there is no where else to park and charging for the parking, I feel that they should just figure in the parking cost into the room rate. Also the charge for high speed internet hookup was way to high."