OverviewThis property is located within Whistler Village North and is about a 2-minute walk from the Whistler Olympic Plaza. This property is ideal for guests looking to explore the Village on foot, though the hotel does offer free shuttle service to the lifts, which are otherwise a 10-minute walk away.
This property is 100% smoke-free and all 81 suites include free Wi-Fi, a kitchenette, a fireplace, a balcony, a flat-screen TV, a coffeemaker, an iron and ironing board, a dining table, bathrobes, and free local calls. Deluxe studios are furnished with 1 king bed and a sofabed, 1 queen bed and a sofabed, or 2 queen beds. Executive studios offer more spacious accommodations and more open living space. Executive studios are furnished with 1 king bed and a sofabed.
One-bedroom suites feature a separate bedroom, a dining area for four, and a dishwasher. These suites are furnished with 1 king bed and a sofabed.
Underground parking is available on site for $20 per night and pets are permitted at no additional charge (complimentary pet supplies are available upon request).
There are a couple of on-site dining options. Elements Urban Tapas Parlour serves breakfast, lunch, and dinner, while Sachi Sushi serves lunch and dinner (Wednesday through Sunday).
The on-site Taman Sari Royal Heritage Spa offers massage services and esthetic treatments.
Recreational facilities include an outdoor pool and hot tub, ski and luggage storage, concierge service, safe deposit boxes, free newspapers, free shuttle service to Whistler/Blackcomb ski lifts (December - April), coin-operated laundry machines, dry cleaning (extra fees apply), and free yoga kits (for in-room use).
The Whistler Museum is a 3-minute walk away, while the Whistler Art Gallery is 9 minutes away on foot. The Whistler/Blackcomb gondolas (and lift tickets kiosk) are 10-minutes away on foot (or 2 minutes by shuttle). The Whistler Golf Course and Driving Range and access to the Sea-to-Sky Highway are both about 2 minutes away by car. (All walking and driving time estimates: Google Maps)
The GoodAmong the reviews used for this analysis, positive reviews greatly outnumbered negative reviews for this hotel.
Many guests described their rooms as clean and well appointed with modern furnishings. Several guests found their beds to comfortable and a few reviewers thought that their rooms were spacious. A few guests found their rooms to be quiet.
Several reviewers described the in-suite kitchenettes as well-equipped and as a value-added feature.
The staff throughout the hotel were frequently complimented and guests described the front desk agents as friendly, helpful, knowledgeable, efficient, and quick to respond to guest concerns and requests. A few reviewers mentioned that they received welcome gifts in their rooms when they were staying at the hotel to celebrate a special occasion, such as a honeymoon or an anniversary.
Many reviewers found the location convenient for accessing destinations within Whistler Village, including shops, the gondolas, and restaurants.
Several guests described the outdoor pool and hot tub area as clean and well maintained.
A few guests thought that the room rates were reasonable and that the hotel offered good value for the money they spent.
A couple of reviewers praised the food at the on-site restaurants.
The Bad
As mentioned above, positive reviews for this property greatly outnumbered negative reviews, among the reviews sourced for this analysis. However there were a couple of common concerns and a few isolated complaints mentioned by guests.
Several reviewers thought that the additional fees for parking ($20 per night) were expensive. A few guests found the underground parking facility to be small and cramped. A few reviewers said that the parking facility was not ideal for guests driving larger vehicles, such as pick-up trucks and SUVs.
Isolated complaints included: difficulty maintaining a comfortable in-room temperature, queen-sized beds seemed to be small (like a double-sized bed), and the outdoor pool was small.
Expedia.ca gave this hotel an average score of 4.4 out of 5.0, with 91% of 181 guests recommending the property.
TripAdvisor.ca ranked this hotel #16 out 57 properties in Whistler, from 181 guest reviews.
Hotels.com gave this property an average score of 4.4 out of 5.0, based on 98 guest reviews.
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Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
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