OverviewThis hotel is located within Whistler Village and is about a 4-minute walk from the Whistler/Blackcomb ticket kiosks and gondolas. This property is ideal for guests who prefer to explore the village on foot and walk to the lifts. There are many restaurants and shops located within a 5-minute walk of this hotel.
This property is 100% smoke-free and all 115 rooms include free Wi-Fi, free newspapers, a TV, a coffeemaker, a mini-fridge, and an iron and ironing board. Rooms are furnished with either 2 double beds or 1 queen bed and a sofabed.
Studio rooms also include a fireplace and a kitchenette and are furnished with 1 queen bed or 1 queen bed and a double Murphy bed. Suites at this hotel offer more spacious accommodations, a fireplace, and a kitchenette and are furnished with 1 queen bed and a sofabed, 1 queen bed and bunk beds, or 2 queen beds.
Parking is available on site for $15 per night and pets are not permitted.
This hotel does not have an on-site restaurant. On-site amenities include a business centre, a fitness centre, a hot tub, same-day dry cleaning (extra fees apply), safe deposit boxes, porter and bell services, ski and bike storage, and a convenience store.
The Whistler Museum is 5 minutes away on foot, while the Whistler Art Gallery is a 6-minute walk away. The Whistler Olympic Plaza is about a 5-minute walk away. The Whistler Golf Course and Driving Range and access to the Sea-to-Sky Highway are both about a 3-minute drive away. (All walking and driving time estimates: Google Maps)
Verified by a front desk agent on October 22, 2012: This hotel provides ski and bike storage.
The GoodPositive reviews outnumbered negative reviews for this hotel, among the reviews used for this analysis.
Many guests described their rooms as clean and a few reviewers found their beds to be comfortable. A couple of guests thought that their rooms were spacious.
Many reviewers thought that their in-suite kitchenettes were well equipped.
The staff at this hotel were frequently complimented and guests described the front desk agents as friendly, helpful, and quick to respond to guest requests and concerns. One reviewer said that the customer service at this hotel was "outstanding".
Many guests found the location convenient for accessing destinations within Whistler Village on foot, including gondolas, ski lifts, shops, and restaurants.
Several reviewers thought that the room rates were reasonable and guests mentioned the in-suite kitchenettes, in-suite fireplaces, and on-site hot tub as value-added features.
A few guests thought that the parking fees ($15 per night) were more reasonable than the parking fees charged by other properties in Whistler Village.
The Bad
As mentioned above, positive reviews for this property outnumbered negative reviews, among the reviews sourced for this analysis. However, there were a couple of common concerns and several isolated complaints found.
Several guests were disturbed by noise from neighbouring rooms. A few reviewers found noise from outside the hotel to be disruptive and these reviewers said that the noise was caused by people returning to the hotel from nearby nightclubs.
A few guests complained that the Wi-Fi service was unreliable.
Isolated complaints included: no on-site restaurant, no view of the mountains from the guest rooms, dated decor, no free breakfast, and one guest had her bike damaged in the hotel storage area.
Expedia.ca gave this hotel an average score of 3.4 out of 5.0, with 62% of 16 guests recommending the property.
TripAdvisor.ca ranked this hotel #21 out of 57 properties in Whistler, from 165 reviews.
Hotels.com gave this property an average score of 4.1 out of 5.0, based on 41 guest reviews.
Verified by a front desk agent on October 22, 2012: This hotel provides ski and bike storage.
 |
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
|
