OverviewThis property is situated within Whistler Village and is ideal for guests looking for accommodations with an on-site spa. The Taman Sari Royal Heritage Spa offers massage, body treatments, and esthetic services. The Whistler ski lifts and gondolas are about a 5-minute walk away and there are many shops and restaurants located within a 5-minute walk.
This hotel is 100% smoke-free and all rooms include free Wi-Fi, bathrobes, slippers, black-out curtains, a flat-screen TV with pay-per-view movies, a safe, a coffeemaker, an iron and ironing board, free newspapers (delivered to guest rooms), and air conditioning. Rooms are furnished with either 1 king bed or 2 double beds.
Suites also include more space, a gas fireplace, and a sofabed. Select suites also include either a steam room, a jacuzzi tub, or a kitchen. Suites are furnished with either 2 queen beds, 1 queen bed, 1 king bed, or 1 queen bed and 1 king bed.
Self parking is available on site for $29 per night and valet parking is $32 per night. Pets can stay for an additional fee of $25 per night.
The on-site Cinnamon Bear Grille and Bar is open for breakfast, lunch, and dinner. Room service is also available.
Other on-site amenities include a heated outdoor pool and hot tub, a 24-hour fitness centre, and a tennis court. Other on-site amenities include a spa, meeting and conference space, a business centre, babysitting services, an ATM, baggage storage, coin-operated laundry machines, concierge service, and safe deposit boxes.
The Whistler Village Art Gallery is a 4-minute walk away, while the Whistler Museum is 8 minutes away on foot. The Olympic Plaza (concert venue) is a 9-minute walk away. Access to the Sea-to-Sky Highway and to the Whistler Golf Course and Driving Range are both about 3 minutes away by car. (All walking and driving time estimates: Google Maps).
The GoodPositive reviews greatly outnumbered negative reviews for this hotel, among the reviews used for this analysis.
Many guests described their rooms as clean and well maintained. A couple of reviewers thought that their beds were comfortable and a couple of other guests said that their rooms were spacious. A few reviewers mentioned that their in-suite kitchens were well equipped. A couple of guests praised the pleasant mountain views from their guest rooms.
Many guests found the location convenient for accessing points of interest within the village, including shops, restaurants, galleries, and ski lifts.
The staff were frequently complimented and many reviewers described the front desk agents as friendly, helpful, accommodating, attentive, and quick to provide recommendations. One guest was impressed that the front desk agents shipped forgotten items to the guest's home.
A couple of reviewers thought that the on-site pool and spa were value added features. One guest described the spa as "luxurious". A few guests found the in-room fireplaces to be value-added features.
A couple of guests praised the food at the on-site restaurant.
The Bad
As mentioned above, positive reviews for this property greatly outnumbered negative reviews, among the reviews sourced for this analysis. However, there were a couple of common concerns and a couple of isolated complaints mentioned by guests.
A few reviewers thought that the room rates were expensive. One guest said that the rates were "very expensive for little luxury".
A couple of guests complained about the additional fees for parking ($29 per night).
Isolated complaints included: dated in-room decor, and one guest was disturbed by noise from neighbouring rooms.
Expedia.ca gave this hotel an average score of 4.5 out of 5.0, with 93% of 120 guests recommending the property.
TripAdvisor.ca ranked this hotel #10 out of 57 properties in Whistler, from 435 reviews.
Hotels.com gave this property an average score of 4.3 out of 5.0, based on 88 guest reviews.
