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Blackcomb location, on-site pool, hot tub and restaurant, suites with kitchens

Pros
  • Free Wi-Fi
  • Many guests found the location convenient for accessing lifts on foot
  • The staff were frequently complimented for their friendly and helpful service
  • Several guests enjoyed the on-site pool and hot tub
  • Several reviewers praised the food at the on-site restaurant
Cons
  • Several guests complained that there was no daily housekeeping service
  • A few reviewers noticed areas in their room that were in-need of maintenance
  • A couple of guests said that their rooms did not meet their cleanliness expectations
Freebies
Free Wi-Fi
Editor's Analysis
Updated Feb 21, 2013
Overview
This property is situated within a 3-minute walk of Blackcomb Mountain's Wizard quad chair lift. Offering a variety of suites with full kitchen facilities and room configurations that accommodate up to 16 people, this hotel may appeal to guests who are looking to share accommodations with a small group.

This property is 100% smoke-free and all rooms include free Wi-Fi, a TV and DVD player and individual climate control. Select rooms also include a full kitchen, a gas fireplace and a separate sitting area. Rooms are furnished with one queen bed, two queen beds or one queen bed and a sofabed. One, two and four-bedroom suites are also available and accommodate up to 16 people.

Underground parking is available on site for $15 per day and pets are not permitted. Daily housekeeping is not offered at this property.

The on-site Ciao Thyme Bistro serves breakfast, lunch and dinner.

Other on-site amenities include ski rentals, a beer/wine store, an outdoor heated pool, two outdoor hot tubs, guest laundry facilities, a fitness centre, a spa, a 24-hour front desk, ski valet, bike storage and a picnic area. 

There are several restaurants and boutique shops located within a 5-minute walk of this Upper Village property. Access to public transit (for travel to the Lower Village) is a 2-minute walk away and the total trip time is about 4 minutes. The Lower Village, which features nightlife venues, the Whistler Village Art Gallery, the Whistler Conference Centre and the Whistler Olympic Plaza, may also be accessed within an 11-minute walk. The Sea-to-Sky Highway is a minute drive away. (All walking and driving time estimates: Google Maps)
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The Good
The staff and the location were the most complimented aspects of this property, among the reviews used for this analysis.

The staff were frequently complimented for their friendly service and one reviewer said the front desk agents were extremely helpful.

Many guests found the location convenient for accessing the Blackcomb quad lift on foot.

Several reviewers enjoyed the on-site pool and hot tub, while some other guests praised the food at the on-site restaurant.

A couple of guests mentioned that their beds were comfortable and that the in-suite kitchens were well-equipped.

While a couple of guests thought that the room rates were reasonable, a couple of other reviewers disagreed (see below for more details).
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The Bad
Several reviewers seemed somewhat disappointed with the quality of their rooms and the lack of housekeeping, among the reviews sourced for this editorial.

Several reviewers were unhappy that daily housekeeping service was not provided at this property. A few guests described their rooms as dated and a few reviewers thought that their rooms were in-need of maintenance or a thorough cleaning. Guests described a sink not attached to a counter, mouldy spots in the showers, a tub that did not drain properly and unpleasant carpeting and bedding. A couple of guests complained about dim lighting.

While the staff were frequently complimented for their service, as mentioned above, a couple of reviewers thought that the front desk agents could have been more responsive to their concerns.

While several guests mentioned enjoying the pool area, a couple of reviewers thought that the change area, adjacent to the pool area, could have been cleaner.

While a couple of reviewers thought that the room rates were reasonable, as mentioned above, a couple of guests thought that this property did not offer good value.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 3.9 out of 5, with 89% of 18 guests recommending the property.

TripAdvisor.ca ranked this hotel #16 out of 60 speciality lodging properties in Whistler, with an average score of 3.5 out of 5, from 92 reviews.

Booking.com gave this property an average score of 7.5 out of 10, based on 18 guest reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
6.9
Fair
#
57 / out of 69
hotels in Whistler

Rated 6.9/10 based on 389 reviews

Ranked #57 out of 69 hotels in Whistler

389
Map Marker Glacier Lodge & Suites
4573 Chateau Boulevard, Whistler, BC