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Victoria Marriott Inner Harbour

Victoria Marriott Inner Harbour is a 4 star hotel in Victoria, British Columbia, Canada 728 Humboldt Street, Victoria, BC, Canada
Estimated Price
$221
CAD
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Guest Reviews
Amenities
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This hotel is conveniently located to the Inner Harbour, according to guests

Pros 
  • Free WI FI
  • Convenient location within walking distance to attractions, according to guests
  • Friendly and helpful staff, according to several guests
  • Guests said the rooms were clean and comfortable
Cons 
  • A few guests experienced an unpleasant odour in their rooms
  • Parking was limited and spaces tight, according to a few guests
  • Some guests were disappointed with in-room amenities

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Editor's Analysis
Updated on Jun 15, 2012
Overview
Located approximately 12 minutes by foot from the downtown Victoria area, this 236 room, non-smoking hotel is typically chosen by guests who want to explore Victoria by foot. On-site amenities include a gym, a heated indoor pool and a guest laundry.

Guests can choose from Deluxe rooms, Balcony rooms, more spacious Suites or Concierge rooms. Guests of Concierge rooms get access to an exclusive lounge on the top floor of the hotel, which serves complimentary continental breakfast, as well as a selection of snacks throughout the day. All rooms include WI FI, robes, an iron and an ironing board, a hairdryer, a coffeemaker and a 32-inch flat screen TV. Parking is available for a cost of $16/day. Pets are allowed for $50/stay.

There are several restaurants within walking distance of the hotel, but guests can choose to dine on site at the Fire & Water Fish and Chop House for breakfast, lunch (11:00am-3:00pm daily) and dinner (5:00pm-11:00pm daily).

This hotel is centrally located to a number of attractions, including the Inner Harbour, BC Whale Tours and the BC Maritime Museum. These points of interest are all less than a 10 minute walk away. Butchart Gardens is slightly farther, approximately a 27 minute drive. Guests travelling by air should budget about 30 minutes to travel the 27.1km between the hotel and Victoria International Airport (YYJ) (distances and driving times estimates: Google Maps).

Check-in is at 4:00pm, while check-out is at 12:00pm.

Confirmed with a front desk agent: WI FI, parking, pet policy, fridge availability (call date: June 12, 2012).
The Good
Guests of this hotel attributed their positive experiences mostly to convenient location, excellent service from staff and general appearance of the hotel and the rooms.

Many guests appreciated the convenience of being able to walk to shops, restuarants and attractions, as well as being able to enjoy views of the Harbour. One guest said that "the location is ideal for exploring Victoria".

The hotel was well maintained, both in the rooms and in the common areas, according to a number of guests. In addition to rooms being clean and comfortable, guests commented on several decorative touches, particularly the furniture in the rooms and granite countertops in bathrooms. One guest referred to the hotel as "sleek comfort". 

Staff at this hotel received top marks from guests, who made particular mention of front desk staff. Guests used words like "welcoming" and "helpful" to describe their impressions.

There were a few additional comments, on things like the quality of the gym equipment and the quality of the food and of the service at the on-site restaurant.

The Bad
While reviews were mostly positive for this hotel, there was a handful of complaints, mostly about lack of in-room amenities and unpleasant odours in the rooms.

While many guests indicated that rooms were clean and comfortable, a few guests felt that their stay could have been enhanced with some additional in-room amenities, like a fridge. Fridges are available in most rooms, but one guest said that availability was an issue, and that specific requests must be made.

For some guests, there was an unpleasant odour in their rooms when they arrived. One guest indicated that they were able to diminish the odour by opening windows to air out the room.

While guests did like having access to on-site parking, a number of guests said that spaces were limited and had to find parking elsewhere. A few guests mentioned that the spaces themselves were small.

There were a few peripheral complaints, mostly centring on beds being too soft, and disappointing views from some of the rooms. Some guests felt that the pool was small.
Confirmed with a front desk agent: WI FI, parking, pet policy, fridge availability (call date: June 12, 2012).

Hotels.com guest reviewers rated this hotel 4.6 out of 5, or "outstanding", based on 66 reviews.

Expedia.ca guests reviewers rated this hotel 4.7 out of 5, based on 191 reviews. 96% of guests would recommend this hotel.

TripAdvisor.com guest reviewers ranked this hotel #4 out of 69 Victoria hotels, based on 466 reviews.
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.


Guest Reviews
8.9
Very Good

#16 out of 57
Guest Rating Explained
Rating: 8.9 / 10 Details

No. of guest reviews: 709
Guest Recommended: Yes
Guest Ranking Explained

Victoria Marriott Inner Harbour is #16 out of 57 hotels in Victoria ranked by the ratings provided by guests.
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Show older reviews
Hotel review by guest is Unknown
Peter from Richmond Hill, ON CA rated Victoria Marriott Inner Harbour 9 out of 10 on October 09, 2009 Verified Guest Hotel Review

"I was there for ony one night stay. Wish I could stay few more days to enjoy the surrounding.The hosts at the Maroitt Hotel were very friendly and helpful. I always enjoy my stay at the Maroitt. Peter."
Hotel review by guest is Positive
Verified Guest from Kelowna, BC CA rated Victoria Marriott Inner Harbour 10 out of 10 on September 07, 2009 Verified Guest Hotel Review
Hotel review by guest is Positive
Roger from White Hore, YT US rated Victoria Marriott Inner Harbour 8 out of 10 on December 29, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Ashley from Seattle, WA US rated Victoria Marriott Inner Harbour 10 out of 10 on October 09, 2005 Verified Guest Hotel Review

"I found the staff to be very welcoming and friendly and felt the service was excellent!! Thanks for making our weekend that much more enjoyable!! Ashley"
Hotel review by guest is Positive
Jeffrey from Benton City, WA US rated Victoria Marriott Inner Harbour 9 out of 10 on July 24, 2005 Verified Guest Hotel Review

"Enjoyed our stay, thanks for a great weekend."
Hotel review by guest is Positive
Michael from Newburgh, IN US rated Victoria Marriott Inner Harbour 9 out of 10 on July 10, 2005 Verified Guest Hotel Review

"Staff was very well trained and extremely helpful."


Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Concierge
  • Valet Parking
  • Tour Desk
  • Massage / Beauty Centre
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Non-Smoking Rooms
  • Tennis Courts
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Safe-Deposit Box
  • Sauna
  • News Stand
  • ATM / Cash Machine
  • Refrigerator
  • Cable / Satellite TV
  • Secretarial Service
  • Connecting Rooms
  • Bath / Hot Tub
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • CD Player
  • DVD Player
  • Laundry service
  • Shops
  • Jet-Ski
  • Scuba Diving
  • Water Activities
  • Horse Riding
  • Rock Climbing
  • Kayaking
  • Hiking
  • Photocopier
  • Ballroom
  • Exhibit Space
  • Jacuzzi
  • Massage
  • Spa & Wellness Centre
  • Bathrobes
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Grab bars in bathroom
  • Coffee Shop/Cafeteria
  • Picnic Area/Tables
  • Luggage Storage
  • Souvenirs/Gift Shop
  • Ice Machine
  • Vending Machines
  • Family Room
  • Shoe Shine
  • Self Laundry

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