Victoria Marriott Inner HarbourVictoria Marriott Inner HarbourVictoria Marriott Inner HarbourVictoria Marriott Inner HarbourVictoria Marriott Inner HarbourVictoria Marriott Inner HarbourVictoria Marriott Inner HarbourVictoria Marriott Inner HarbourVictoria Marriott Inner HarbourVictoria Marriott Inner HarbourVictoria Marriott Inner HarbourVictoria Marriott Inner HarbourVictoria Marriott Inner HarbourVictoria Marriott Inner HarbourVictoria Marriott Inner Harbour

This hotel is conveniently located to the Inner Harbour, according to guests

Pros
  • Free WI FI
  • Convenient location within walking distance to attractions, according to guests
  • Friendly and helpful staff, according to several guests
  • Guests said the rooms were clean and comfortable
Cons
  • A few guests experienced an unpleasant odour in their rooms
  • Parking was limited and spaces tight, according to a few guests
  • Some guests were disappointed with in-room amenities
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Rates & Availability
Editor's Analysis
Updated Jun 15, 2012
Overview
Located approximately 12 minutes by foot from the downtown Victoria area, this 236 room, non-smoking hotel is typically chosen by guests who want to explore Victoria by foot. On-site amenities include a gym, a heated indoor pool and a guest laundry.

Guests can choose from Deluxe rooms, Balcony rooms, more spacious Suites or Concierge rooms. Guests of Concierge rooms get access to an exclusive lounge on the top floor of the hotel, which serves complimentary continental breakfast, as well as a selection of snacks throughout the day. All rooms include WI FI, robes, an iron and an ironing board, a hairdryer, a coffeemaker and a 32-inch flat screen TV. Parking is available for a cost of $16/day. Pets are allowed for $50/stay.

There are several restaurants within walking distance of the hotel, but guests can choose to dine on site at the Fire & Water Fish and Chop House for breakfast, lunch (11:00am-3:00pm daily) and dinner (5:00pm-11:00pm daily).

This hotel is centrally located to a number of attractions, including the Inner Harbour, BC Whale Tours and the BC Maritime Museum. These points of interest are all less than a 10 minute walk away. Butchart Gardens is slightly farther, approximately a 27 minute drive. Guests travelling by air should budget about 30 minutes to travel the 27.1km between the hotel and Victoria International Airport (YYJ) (distances and driving times estimates: Google Maps).

Check-in is at 4:00pm, while check-out is at 12:00pm.

Confirmed with a front desk agent: WI FI, parking, pet policy, fridge availability (call date: June 12, 2012).
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The Good
Guests of this hotel attributed their positive experiences mostly to convenient location, excellent service from staff and general appearance of the hotel and the rooms.

Many guests appreciated the convenience of being able to walk to shops, restuarants and attractions, as well as being able to enjoy views of the Harbour. One guest said that "the location is ideal for exploring Victoria".

The hotel was well maintained, both in the rooms and in the common areas, according to a number of guests. In addition to rooms being clean and comfortable, guests commented on several decorative touches, particularly the furniture in the rooms and granite countertops in bathrooms. One guest referred to the hotel as "sleek comfort". 

Staff at this hotel received top marks from guests, who made particular mention of front desk staff. Guests used words like "welcoming" and "helpful" to describe their impressions.

There were a few additional comments, on things like the quality of the gym equipment and the quality of the food and of the service at the on-site restaurant.
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The Bad
While reviews were mostly positive for this hotel, there was a handful of complaints, mostly about lack of in-room amenities and unpleasant odours in the rooms.

While many guests indicated that rooms were clean and comfortable, a few guests felt that their stay could have been enhanced with some additional in-room amenities, like a fridge. Fridges are available in most rooms, but one guest said that availability was an issue, and that specific requests must be made.

For some guests, there was an unpleasant odour in their rooms when they arrived. One guest indicated that they were able to diminish the odour by opening windows to air out the room.

While guests did like having access to on-site parking, a number of guests said that spaces were limited and had to find parking elsewhere. A few guests mentioned that the spaces themselves were small.

There were a few peripheral complaints, mostly centring on beds being too soft, and disappointing views from some of the rooms. Some guests felt that the pool was small.
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Show Sources
Sources
Confirmed with a front desk agent: WI FI, parking, pet policy, fridge availability (call date: June 12, 2012).

Hotels.com guest reviewers rated this hotel 4.6 out of 5, or "outstanding", based on 66 reviews.

Expedia.ca guests reviewers rated this hotel 4.7 out of 5, based on 191 reviews. 96% of guests would recommend this hotel.

TripAdvisor.com guest reviewers ranked this hotel #4 out of 69 Victoria hotels, based on 466 reviews.
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
9.0
Excellent

Rated 9.0/10 based on 1164 reviews

Ranked #16 out of 57 hotels in Victoria

show older reviews

9 out of 10 | Peter stayed October 09, 2009

"I was there for ony one night stay. Wish I could stay few more days to enjoy the surrounding.The hosts at the Maroitt Hotel were very friendly and helpful. I always enjoy my stay at the Maroitt. Peter."

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10 out of 10 | Verified Guest stayed September 07, 2009


8 out of 10 | Roger stayed December 29, 2005


10 out of 10 | Ashley stayed October 09, 2005

"I found the staff to be very welcoming and friendly and felt the service was excellent!! Thanks for making our weekend that much more enjoyable!! Ashley"

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9 out of 10 | Jeffrey stayed July 24, 2005

"Enjoyed our stay, thanks for a great weekend."

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9 out of 10 | Michael stayed July 10, 2005

"Staff was very well trained and extremely helpful."

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Location
Map Marker Victoria Marriott Inner Harbour
728 Humboldt Street, Victoria, BC