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Clean hotel, about a 5 minute drive from the downtown area, according to guest reviews

  • Free WI FI, free parking, free shuttle to downtown area
  • Good value for price paid, according to guests
  • Guests felt staff were helpful and friendly
  • Many reviews said rooms were clean and comfortable
  • No elevators and limited parking, which some guests found inconvenient
  • Some guests were bothered by noise from the on-site pub
  • Some guests were disappointed that the on-site restaurant served breakfast only
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Editor's Analysis
Updated Jun 6, 2012
Slightly removed from the downtown area of Victoria (about a 5 minute drive), this 73 room, budget friendly hotel is popular with travellers who seek clean, comfortable accommodations, and don't mind having to drive to access Victoria's main tourist attractions. This hotel offers a free downtown shuttle, which some guests found helpful. This hotel is popular with families as well, who appreciated some of the on-site amenities, including a guest laundry, a gym, a pool and a sauna.

Guests can choose from Standard rooms or more spacious Suites, which have kitchenettes. In all rooms, guests can expect free WI FI, a coffeemaker, an iron and an ironing board, a flat-screen TV and a hairdryer. There are non-smoking and smoking rooms available. There is complimentary on-site parking and pets are welcome at this hotel for a charge of $10/night.

There are some dining options located nearby the hotel, but guests can also choose to dine on site for breakfast at Waterways Cafe, open daily from 7:30am-11:00am. The on-site pub, the Upper Deck Sports Lounge (open daily from 11:00am-12:00am), serves drinks as well as lunch and dinner.

There is shopping located within walking distance or a short drive (Mayfair Shopping Centre is about a 14 minute walk away), but guests wishing to visit many of Victoria's main attractions will likely need to drive to access them. BC Whale Tours, the Inner Harbour and the Maritime Museum of BC are all less than a 10 minute drive away. Butchart Gardens is slightly farther, about a 26 minute drive away. Guests travelling by air will need to budget about 28 minutes to travel the 24.8km between the hotel and Victoria International Airport (YYJ) (distances and travel time estimates: Google Maps).

Check-in is at 3:00pm, while check-out is at 11:00am.

Confirmed with a front desk agent: WI FI, parking, pet policy and shuttle (call date: June 5, 2012).
The Good
Guests were impressed with a number of different things at this hotel, including the general upkeep of the property and of the rooms, the friendliness of the staff and the extra touches, like the shuttle bus.

There were many comments from guests about the consistent level of cleaning done in the rooms and in the common areas. A few guests were repeat customers, who commented favourably about the level of detail in the cleaning, and about the maintenance of the property. One guest said that she frequently saw staff cleaning the grounds.

Several guests felt that the hotel represented excellent value for the price paid. Phrases like "good value for the money", "perfect for the price" and "reasonable rates" were reflective of the overall sentiment.

Staff at this hotel delivered excellent service, according to a number of guests. One guest said that the service she received "made her stay". Words like "helpful", "friendly" and "informative" were used frequently by guests to describe their staff impressions.

There were a few other amenities and options offered at the hotel that impressed guests. Many liked the convenience of having a free shuttle bus to the downtown Victoria area, especially as this hotel is a bit removed from the downtown core. Others enjoyed the pool and the convenience of the guest laundry.

There were a few other peripheral comments that centred on things like comfy beds and the TVs in the rooms.
The Bad
While most guest reviews were favourable, there were a few common themes among the complaints - specifically the dining options, the pub and the ice machine.

Noise was a factor for a number of guests, most of whom indicated that the on-site pub and adjacent car park were noisy, and that the noise often continued until late in the evening and the early morning hours. While the pub did serve dinner and lunch, several guests were disappointed that the on-site restaurant was open for breakfast only (these guests felt that nearby dining options were limited).

There was only one ice machine on site, according to a number of guests, which they found inconvenient. Some guests felt that the on-site parking was limited and that space was tight. In addition, a few guests were inconvenienced by the fact that this property does not have an elevator.

There were a few other peripheral complaints, centring on things like stale odours in the rooms and on the quality of the breakfast at the on-site restaurant.

Show Sources
Confirmed with a front desk agent: WI FI, parking, pet policy and shuttle (call date: June 5, 2012).
guest reviewers ranked this hotel #28 of 69 Victoria hotels, based on 136 reviews. guest reviewers rated this hotel 3.7 out of 5, based on 10 reviews. 90% of guests would recommend this hotel. guest reviewers rated this hotel 8.2 out of 10, or "very good", based on 54 reviews.
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews

Rated 7.6/10 based on 377 reviews

Ranked #40 out of 55 hotels in Victoria


7 out of 10 | Verified Guest stayed April 17, 2011

"Breakfast should be served earlier for customers that needs to start their business early."

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8 out of 10 | Dianne stayed May 22, 2006

"I felt the hotel was a bit overpriced but I LOVED the kichenett, the staff were friendly. Could have used more blankets."


7 out of 10 | Carla stayed November 30, 2003

"Heating units feel like emiting cold air when on, and the vent is not movable, so it blows air directly over the bed at nite, which can make sleeping cold. Definitely there should be an extra blanket stored in the room during the winter. other wise this hotel was a good value for the location and the rating. The pub was excellent, but the restaurant is sad looking, albeit service was promp. the food (breakfast) was of low quality, which is pretty hard to do for breakfast the health club/pool, was clean and spacious and a real "plus" to have access to workout after a full day of sight seeing. over all, an average hotel, with good value, but the quality of food and some small editions to the room could be helpful. thanks!"

Map Marker Travelodge Victoria
229 Gorge Road East, Victoria, BC