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Swans Hotel & Brewpub

8.5 | Very Good
MAP

Boutique hotel in Old Towne, clean units with kitchens, restaurant with craft beers

Pros
  • Free Wi-Fi
  • Many guests praised the hotel's proximity to the harbour and restaurants
  • The hotel's rooms were found to be clean and well equipped
  • Several lodgers were pleased with the level of customer service they received
Cons
  • A few guests were disappointed at the lack of air conditioning and found the layout of the loft units inconvenient
  • No on-site parking
Freebies
Free Wi-Fi
This hotel is an Editor's Pick for...
Editor's Analysis
Updated Jun 29, 2014
Overview
Located about a 4-minute walk from Victoria's city centre and a 2-minute drive from the Trans-Canada Highway, the Swans Suite Hotel is geared towards business or vacation travellers who prefer a centrally located boutique-style hotel with easy highway access, extended kitchen amenities and meeting/banquet facilities.

Each of this smoke-free hotel's guest rooms and suites offers free Wi-Fi, cable TV, a coffeemaker, a full kitchen, a desk, a bathrobe for each guest, an iron and ironing board and a hair dryer. Rooms with two levels, a separate bedroom and a living room with a sofabed are also available, and the hotel is wheelchair accessible.

The hotel also offers meeting/banquet facilities, a business centre, guest laundry and on-site dining at Swans Brewpub (serving breakfast, lunch and dinner daily) and Wild Saffron Bistro, which serves dinner Tuesday through Saturday. Off-site public parking is available nearby and charges are applicable. Pets are welcomed in select suites with bed, bowls and bags. 

Inner Harbour Centre can be found about a 7-minute walk from the hotel, while Market Square is 2 minutes away on foot. The Victoria Conference Centre is roughly a 4-minute drive away and Victoria International Airport (YYJ) is a 26-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, public parking nearby, no pets, wheelchair accessible. (Call Date: December 15, 2013)
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The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's location, rooms and staff.

Numerous guests praised the hotel's location. They described it as downtown and close to restaurants, shopping, museums, the harbour, Blackball Ferry and Buchart Gardens.

The hotel's accommodations were enjoyed by many lodgers. They described their rooms as clean, spacious, well equipped and quiet, with comfortable beds, great artwork and strong Wi-Fi signals.

Several reviewers were pleased with the level of customer service they received during their stay. They characterized the staff as friendly, accommodating and helpful.
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The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the rooms.

Although the majority of reviewers were pleased with their clean and well-equipped accommodations, a few guests had complaints about their lodgings. They reported no air conditioning and street noise. Those who stayed in loft units also complained that the bathroom and bedroom were on different levels, and that the stairs were steep leading up to the bedroom, which was difficult for those with mobility issues.
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Show Sources
Sources
TripAdvisor.com guest reviews ranked the hotel #22 of 57 Victoria hotels with an average rating of 4.5 out of 5 from 145 reviews.

Expedia.ca guest reviews rated the hotel 4.3 out of 5 with a 95% recommendation rate from 127 reviews.

Booking.com
guest reviews rated the hotel 8.7 out of 10 from 115 reviews.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
8.5
Very Good
#
25 / out of 57
hotels in Victoria

Rated 8.5/10 based on 710 reviews

Ranked #25 out of 57 hotels in Victoria

710
Location
Map Marker Swans Hotel & Brewpub
506 Pandora Avenue, Victoria, BC