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Highly praised downtown Victoria hotel with free area shuttle, indoor pool and restaurant
- Free WI FI, free downtown shuttle
- Good food in the restaurant, according to a number of guests
- Convenient location, within walking distance to the Inner Harbour, according to guests
- The hotel is set among beautiful trees and gardens
- There's a billiards table on site, along with restaurant and room service
- Guests raved about the service at the hotel
- Parking is $15 per day
- A few guests said the decor could use an update
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Updated Dec 18, 2014
On Quebec St., approximately an 11 minute walk to the Inner Harbour, this non-smoking hotel is popular with tourists who want to wander the downtown core and major attractions by foot. There are a variety of amenities on site, including an indoor heated pool, a hot tub, a sauna, a gym and a billiards and games room.more
Guests can choose from Standard rooms or more spacious Suites, which include full kitchens. In all rooms, guests can expect a 37-inch LCD TV, free Wi-Fi, a coffeemaker with complimentary cookies, an iron and an ironing board, a hairdryer and bathrobes. Parking is available on site, for a cost of $15/day. Pets are allowed at this hotel, for a cost of $50 per stay (includes up to 7 days).
There are a number of dining options close by, but guests can choose to dine on site for breakfast, lunch or dinner at Johnathan's Restaurant, open daily with room service. A business centre and gift shop are also on site.
While the hotel is located within walking distance from the downtown Victoria area (about an 18 minute walk), there is a complimentary shuttle offered within a 10 block radius. There are a number of shops, restaurants and attractions located within a 15 minute walk of the hotel, including BC Whale Tours, the BC Maritime Museum and the Victoria Bug Zoo. Butchart Gardens is slightly farther away, about a 15 minute drive. Guests travelling by air should budget about 31 minutes to travel the 27.3km between the hotel and Victoria International Airport (YYJ) (distances and driving time estimates: Google Maps).
Check-in is at 3:00pm, while check-out is at 12:00pm.
Confirmed with a front desk agent: free Wi-Fi, downtown shuttle, parking charges and pet policy (call date: Dec 18 2014).
There were many favourable comments for this hotel, many of them touching on the central location and good service from hotel staff.more
The proximity of the hotel to downtown was a big plus for many guests, who appreciated being able to wander the downtown core easily by foot. A number of guests also commented on the convenience of the complimentary shuttle to the downtown area and felt that this eliminated the need to have a car during their stay.
Staff received top marks from numerous guests, who used words like "friendly", "helpful" and "excellent" to describe their impressions. Several guests said that staff were very accommodating around things like check-in times.
Amenities were said to be good at this hotel; several guests commented positively on the games room and the pool.
There were small touches that made a positive impact on guests such as a good selection of books on the nightstands in guest rooms and well-stocked kitchens in the Suites. The on-site restaurant also received positive reviews, both for the quality of the food and for the service that guests received while dining.
Guest reviews were generally favourable for this hotel but there were a few comments suggesting that the rooms could use an update.
Hotels.com guest reviewers rated this hotel 4.5 out of 5, or "excellent", based on 284 reviews.
TripAdvisor.com guest reviewers ranked this hotel #7 out of 69 Victoria hotels, based on 437 reviews.
Expedia.ca guest reviewers rated this hotel 4.4 out of 5, based on 169 reviews. 95% of guests would recommend this hotel.