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Quality Inn Downtown Victoria

Quality Inn Downtown Victoria is a 3 star hotel in Victoria, British Columbia, Canada 850 Blanshard Street, Victoria, BC, Canada
Estimated Price
$138
CAD
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Guest Reviews
Amenities
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Central location, great service, on-site restaurant, clean rooms with comfy beds

Pros 
  • Free Wi-Fi
  • The hotel was praised for its downtown locale and proximity to the harbour
  • Many guests were pleased with the level of customer service they received
  • Several reviewers enjoyed their clean and well-equipped rooms
Cons 
  • A few guests complained about the added parking fee and tight parking lot
  • A few lodgers mentioned no air conditioning and street noise in their rooms

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Editor's Analysis
Updated on Jun 29, 2014
Overview
Located about a 3-minute drive from Victoria's city centre and a 1-minute drive from the Trans-Canada Highway, Quality Inn Downtown Victoria is geared towards travellers who require a centrally located hotel with extended kitchen amenities, an indoor pool and easy highway access.

Each of the hotel's smoke-free guest rooms offers free Wi-Fi, a 42" flat screen cable TV, a coffeemaker, a mini-fridge, a microwave, a hair dryer and an iron and ironing board. Rooms with a kitchenette, a jetted tub, a seating area with a sofabed and a balcony are also offered, as are wheelchair-accessible rooms. Dogs are permitted in some rooms for $20 per dog, per night. 

On-site amenities include an outdoor courtyard, an indoor pool and steam room, a small exercise room, meeting/banquet space, a 24-hour business centre, guest laundry and an elevator. Underground parking is an additional $9 per night and available on site and across the street. 

The Argyle Attic Restaurant (serving breakfast and dinner daily) is adjacent to the hotel and offers 25% off meals to hotel guests. 

Market on Yates offers groceries about a 9-minute walk away, while Victoria Harbour Ferry can be found 4 minutes away by car. Royal BC Museum is roughly a 7-minute drive from the hotel and Victoria International Airport (YYJ) is a 28-minute drive away. (All travel time estimates: Google Maps)

All property details verified by a front desk agent, May 26, 2014
The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, staff and rooms.

Many lodgers praised the hotel's location. They found it close to Butchart Gardens, restaurants, the inner harbour, shopping, museums, highway access, public transit and Chinatown.

The hotel's staff were the source of numerous compliments by guests, who found them friendly, efficient, accommodating and helpful with directions. One patron remarked, "The three people at the front desk we dealt with were so welcoming and accommodating. Anything we asked about or needed to know, they were right there with the information, and always with a smile".

Several reviewers were pleased with their accommodations at the hotel. They described their rooms as clean, spacious, quiet, well equipped and well maintained, with comfortable beds. A few travellers had complaints about their lodgings, however (see below).

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the hotel's parking and rooms.

A few guests complained about the hotel's parking. They described it as tight and limited and felt it should be included in the room rates. One patron noted, "The parking is tight for big vehicles unless you use the lot across the street or get lucky with a good spot".

Although the majority of reviewers were pleased with their clean and comfortable rooms, a few travellers had complaints about their lodgings. They reported no air conditioning, street noise in rooms facing the street and dated decor.

Expedia.ca guest reviews rated the hotel 4 out of 5 with a 93% recommendation rate from 282 reviews.

TripAdvisor.com guest reviews ranked the hotel #26 of 57 Victoria hotels with an average rating of 3.5 out of 5 from 228 reviews.

Booking.com
guest reviews rated the hotel 8.3 out of 10 from 102 reviews.

The author corresponded with the hotel on May 26, 2014 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.


Guest Reviews
8.0
Very Good

#32 out of 57
Guest Rating Explained
Rating: 8.0 / 10 Details

No. of guest reviews: 296
Guest Recommended: Yes
Guest Ranking Explained

Quality Inn Downtown Victoria is #32 out of 57 hotels in Victoria ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Neil from Gabriola Island, BC CA rated Quality Inn Downtown Victoria 7 out of 10 on May 02, 2011 Verified Guest Hotel Review

"Nice place, good amenities, great location!"
"We booked online and got a good rate for our rooms...that was nice. I really liked the size and layout of the rooms. The kids LOVED the pool. The location was great...close enough to the center of town to be convenient but far enough away to be quiet. My only caveat was the beds. I found them hard and one of the beds was really noisy...every time I turned over it would creak and groan. I also found hairs and....grime in the bathroom. It had been cleaned but not very well...not a big deal but..since you asked."
Hotel review by guest is Positive
Verified Guest from Lake Forest Park, WA US rated Quality Inn Downtown Victoria 9 out of 10 on October 06, 2010 Verified Guest Hotel Review

"great value"
"This is a great location with oversize parking just across the street. Helpful desk staff. seemed like other value seeking seniors had found the place, too."
Show older reviews
Hotel review by guest is Positive
Verified Guest from Port Alberni, BC CA rated Quality Inn Downtown Victoria 8 out of 10 on September 20, 2009 Verified Guest Hotel Review

"Our room was never remade after our first night. The restaurant was cute but quite dated. We forgot diapers and would have enjoyed if they front desk carried pull-ups for our three year old to wear to bed."
Hotel review by guest is Negative
Debora from Kamloops, BC CA rated Quality Inn Downtown Victoria 5 out of 10 on July 23, 2006 Verified Guest Hotel Review

"Advertising Air conditioning when they don't have it. It was extremely hot weather and our room was extremely uncomfortable. Couldn't sleep much less spend any time in the room during the day. The restaurant advertised was not open either. The location is good but I must say that after this experience we won't be back."
Hotel review by guest is Negative
Verified Guest from Maple Ridge, BC CA rated Quality Inn Downtown Victoria 4 out of 10 on May 01, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Santa Barbara, CA US rated Quality Inn Downtown Victoria 8 out of 10 on August 06, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Anna from San Francisco, CA US rated Quality Inn Downtown Victoria 9 out of 10 on August 05, 2005 Verified Guest Hotel Review

"Room was luxurious and extremely comfortable... really appreciated the little kitchen and the balcony. The in-house restaurant -- forget its name, but the finer food menu, not tavern food was pretty mediocre. Salmon I had requested to be lightly cooked was cooked until it was completely dried out and in- edible -- however, waitress was pleasant and we were given a complementary desert when we complained about the salmon."
Hotel review by guest is Positive
Mark from Gibsons, BC CA rated Quality Inn Downtown Victoria 8 out of 10 on October 23, 2004 Verified Guest Hotel Review

"Enjoyed my stay at the hotel. It was centrally located and the staff were very friendly. They did ensure that an extra baby crib was available for my infant son. Unfortunately, it was a very busy tourist weekend in Victoria and I was located in a smoking room that could not be changed. However, I was unable to tell so as the room was very well ventilated. Wished I had brought my swimsuit for the pool. Only complaint is that the parking lot is relatively small. Bring a compact if you are driving."
Hotel review by guest is Positive
Gary from Niagara Falls, ON CA rated Quality Inn Downtown Victoria 9 out of 10 on September 13, 2004 Verified Guest Hotel Review

"Took the shuttle from the airport - practical and cost effective"
Hotel review by guest is Positive
Margaret from Surrey, BC CA rated Quality Inn Downtown Victoria 8 out of 10 on June 18, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Trevor from West Vancouver, BC CA rated Quality Inn Downtown Victoria 9 out of 10 on April 17, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Lima 41, PE rated Quality Inn Downtown Victoria 8 out of 10 on January 08, 2004 Verified Guest Hotel Review


Amenities

  • Business Center
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Concierge
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Tennis Courts
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • News Stand
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Bath / Hot Tub
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Spa bath / Jacuzzi
  • Garden
  • Golf Course (nearby)
  • Cycling
  • Water Activities
  • Fishing
  • Canoeing
  • Photocopier
  • Steam Bath
  • Internet Connection (wireless)
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Pool Indoor
  • Pub
  • Luggage Storage
  • Ice Machine
  • Vending Machines
  • Express Check-In/Check-Out
  • Self Laundry
  • Free Parking

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Other hotel options in Victoria:
More Frequently Booked
7.0 Good
Queen Victoria Hotel and Suites
Higher Rated By Guests
8.0 Very Good
James Bay Inn Victoria
C$106
Sometimes Less Expensive
7.8 Good
Comfort Hotel & Conference Centre
C$138


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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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