OverviewPaul's Motor Inn, a 77-room, non-smoking property, is located 2km from the Trans-Canada Highway on Douglas St. at Caledonia Ave. Established in 1938, it promotes itself on "affordable accommodation and genuine hospitality."
Guests of this budget friendly hotel can choose from three types of rooms: basic City rooms, larger Courtyard rooms or larger Executive rooms. Guests in all rooms can expect in-room coffee and tea, 20-inch colour television, voicemail, mini refrigerator, iron and ironing board, hair dryer and free WiFi. Microwaves are available on request at no charge. Free parking is available as well.
There is on-site dining available in Paul's Restaurant, a diner which features home-style cooking. Paul's Restaurant is open from 6:00am-3:00pm Sunday through Thursday (breakfast and lunch) and 6:00am-2:00am Friday and Saturday (breakfast, lunch and dinner).
Check-out is 11:30am; check-in is 3:00pm
For travellers who want to check out Victoria's sights and attractions, there are many located close to Paul's Motor Inn, including Chinatown (300m), Victoria Inner Harbour (1.4km), Royal Athletic Park (950m), Beacon Hill Park (2.5km), Royal British Colombia Museum (1.3km). Butchart Gardens is popular as well, but is slightly further away (21km). For those travelling by air, Victoria International Airport is about a 30min drive north of the hotel (distances: Google Maps).
Confirmed with a front desk agent: WiFi, microwave availability and restaurant (Call date: April 18, 2012).
The GoodLocation was a big draw for guests of this hotel, and many appreciated being within walking distance to several attractions. Several guests mentioned the quality of the food at the diner, as well as the cleanliness of the property as positives as well. There were several recommendations from guests to upgrade to Courtyard rooms.
A common theme for guests that were impressed was the convenience of the location, both to points of interest, such as Victoria's Inner Harbour, and to the Trans-Canada Highway as well.
Guests of this hotel seemingly had no pretence about luxury, and mentioned several times that while the property was not fancy, it had a clean appearance and was adequate. Guests used words like "clean and utilitarian" and "unpretentious but comfortable." Several guests mentioned that the property had a certain "nostalgic" and "retro" feel to it.
Several guests recommended upgrading to one of the Courtyard rooms, because they were apparently less noisy than other rooms.
Guests were pleased about few other things. There were several favourable mentions of the home-style food at Paul's Restaurant, while other guests commented on accommodating staff and value for money paid.
The Bad
For guests that had an unpleasant experience, common themes among the complaints included age and worn appearance of the property, inability to sleep and a sense that rooms were hot and stuffy.
Many guests made mention that this older hotel was in need of upgrades, both inside the rooms and outside as well. They mentioned things specifically like worn carpets, linens and décor.
A few guests claimed that they were unable to sleep for a variety of reasons, including uncomfortable beds and an inability to regulate temperature in their rooms. One guest's A/C did not work while another felt the room was exceedingly hot and stuffy, even after airing it out. Another guest mentioned noise from other guests (due to thin walls) kept him from sleeping.
There were a handful of complaints about things like leaky showers and rooms that did not smell fresh (but apparently looked clean).
Confirmed with a front desk agent: WiFi, microwave availability and restaurant (Call date: April 18, 2012).
Booking.com guest reviewers rated this hotel 8.1 out of 10, or "very good," based on 43 reviews.
Expedia.ca guest reviewers rated this hotel 3.9 out of 5, based on 56 reviews.
TripAdvisor.com guest reviewers ranked this hotel #46 out of 69 Victoria hotels, based on 77 reviews.
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Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
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