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Magnolia Hotel And Spa

Magnolia Hotel And Spa is a 4 star hotel in Victoria, British Columbia, Canada 623 Courtney Street, Victoria, BC, Canada
Estimated Price
$262
CAD
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Guest Reviews
Amenities
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Walking distance to the Inner Harbour, guests praised staff at this boutique hotel

Pros 
  • Free WI FI, free deluxe continental breakfast
  • Excellent service from staff, according to guests
  • Guests liked being within walking distance to the Inner Harbour
  • Rooms were comfortable, according to a number of guests
Cons 
  • A few guests had difficulties with internet connections
  • Some guests were disturbed by noise from other guests
  • Some guests felt the on-site restaurant was overpriced

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Editor's Analysis
Updated on Jun 19, 2012
Overview
Located less than a 5 minute walk from the Inner Harbour and Victoria's waterfront, described by one guest as a "small place with big charm", this 64-room, non-smoking hotel is popular with guests who want to be able to wander many of Victoria's attractions by foot, and who are seeking a "boutique" hotel experience. Amenities include a full service spa, a gym and a sauna.

Guests can choose from a variety of rooms that offer different configurations, bed sizes and views. In all rooms, guests can expect free WI FI, welcome chocolates, fruit, bottled water, Aveda toiletries, an iron and an ironing board, a hairdryer, voicemail, bathrobes, imported coffees and teas, a cordless phone, a flat screen TV and a refrigerator. Pets are permitted at this hotel for $60/stay. Valet parking is available on site for $20/day. 

While there are several restaurants within walking distance, guests can choose to dine on site at Prime Steakhouse, open for lunch Monday-Saturday from 11:30am-4:30pm, and for dinner daily from 4:30pm-11:00pm. A complimentary deluxe continental breakfast is offered daily from 7:00am-11:00am.

This hotel is well-located to several of Victoria's attractions, including BC Whale Tours and the BC Maritime Museum, both approximately a 6 minute walk away. The downtown Victoria area is close by as well, about a 9 minute walk. Butchart Gardens is slightly farther away, about a 13 minute drive. Guests travelling by air should budget about 30 minutes to travel the 27km between the hotel and Victoria International Airport (YYJ) (distances and driving time estimates: Google Maps).

Check-in is at 4:00pm, while check-out is at 12:00pm.

Confirmed with a front desk agent: WI FI, parking and breakfast (call date: June 18, 2012).
The Good
There were many favourable comments from guests who thought the location was convenient and that staff were "arguably the best". Several guests were repeat visitors.

Guests said they received excellent service from staff, and used words like "gracious", "professional hospitality" and "welcoming" to describe their impressions. Several guests indicated that the small, boutique style of the hotel lent itself to personalized service, something that was demonstrated by staff throughout the hotel, from the front desk to housekeeping.

Location was praised frequently by guests, who appreciated being able to access a number of restaurants and attractions within a short walk.

Guests also commented on the "experience" of staying at the hotel, saying that there were a number of small touches that enhanced the quality of their stay, like live piano playing in the lobby, and fruit and chocolates offered in the rooms. Guests also said that the rooms were comfortable, and commented on the decor and furnishings in the rooms, making specific mention of the beds and the bathrooms.

There were a few additional comments, on things like receiving good value for the price paid and on the quality of the continental breakfast.

The Bad
While reviews for this hotel were mostly positive, guests had some issues in the rooms themselves.

A few guests felt that walls were thin, and were disturbed by noise from guests in neighbouring rooms, as well as noise coming from the hallway.

A number of guests liked having access to free WI FI, but a couple of guests had trouble with spotty connections in their rooms. One guest indicated that his connection was unreliable.

Another guests felt that there was an inadequate selection of TV stations.

There were a few peripheral complaints, pertaining to expensive food at the on-site restaurant and a lack of windows in the rooms.
Confirmed with a front desk agent: WI FI, parking and breakfast (call date: June 18, 2012).

Expedia.ca guest reviewers rated this hotel 4.7 out of 5, based on 170 reviews. 97% of guests would recommend this hotel.

TripAdvisor.com guest reviewers ranked this hotel #2 out of 69 Victoria hotels, based on 414 reviews.

Booking.com guest reviewers rated this hotel 9.3 out of 10, or "superb", based on 15 reviews.
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.


Guest Reviews
9.3
Excellent

#8 out of 57
Guest Rating Explained
Rating: 9.3 / 10 Details

No. of guest reviews: 914
Guest Recommended: Yes
Guest Ranking Explained

Magnolia Hotel And Spa is #8 out of 57 hotels in Victoria ranked by the ratings provided by guests.
No recent comments available
Show older reviews
Hotel review by guest is Positive
Vickie from Cameron Park, CA US rated Magnolia Hotel And Spa 10 out of 10 on August 14, 2005 Verified Guest Hotel Review

"I would recommend it but I wouldn't want to make it difficult for me to reserve my room there. My new address is room 702. You all were lovely and the greatest. Best regards, Perry McLain Vickie Christensen P.S. We are already planning our next visit. Keep the light on!"
Hotel review by guest is Positive
Verified Guest from Prince George, BC CA rated Magnolia Hotel And Spa 8 out of 10 on March 29, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Harvey from Atlanta, GA US rated Magnolia Hotel And Spa 8 out of 10 on August 01, 2004 Verified Guest Hotel Review


Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Pet Friendly
  • Concierge
  • Valet Parking
  • Massage / Beauty Centre
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • News Stand
  • Mini Bar
  • Refrigerator
  • Cable / Satellite TV
  • Bath / Hot Tub
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Spa bath / Jacuzzi
  • Bicycle Rental
  • Photocopier
  • Massage
  • Spa & Wellness Centre
  • Bathrobes
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Pub
  • Luggage Storage
  • Vending Machines
  • Family Room
  • Express Check-In/Check-Out
  • Self Laundry

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Other hotel options in Victoria:
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Amethyst Inn at Regents Park
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Higher Rated By Guests
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Fisher House Bed and Breakfast
C$145
Sometimes Less Expensive
8.3 Very Good
The Fairmont Empress
C$239


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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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