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Island Travel Inn

Island Travel Inn is a 3 star hotel in Victoria, British Columbia, Canada 1850 Douglas Street, Victoria, BC, Canada
Estimated Price
$90
CAD
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Guest Reviews
Amenities
Booking Information


Downtown location, friendly staff but guest concerns about cleanliness

Pros
  • Free parking and free Wi-Fi
  • Many guests found the location convenient for exploring the downtown area on foot
  • The staff were frequently complimented for their friendly and helpful service
  • Several reviewers thought that the room rates were reasonable
Cons
  • Many guests indicated that their rooms did not meet their cleanliness expecatations
  • Several reviewers noticed in-room appliances that were outdated and/or not in working condition
  • A few guests said that the long-term residents at this hotel made them feel unsafe

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Editor's Analysis
Updated on Mar 1, 2013
Overview
The Island Travel Inn, formally a Traveller's Inn, is situated in downtown Victoria and is a 4-minute walk from the Save On Foods Memorial Centre (arena and concert venue). This property is well located for guests looking to access downtown attractions on foot.

This hotel is 100% smoke-free and all rooms include free Wi-Fi, a mini-fridge, a TV, a desk, black-out curtains, a hair dryer, an iron and ironing board, free local calls, a desk and individual climate control. Select rooms also include a balcony and/or a jetted tub. Rooms are furnished with one or two king beds.

Free parking is available on site and pets are not permitted.

Other on-site amenities include guest laundry facilities, guest copy and fax service and a 24-hour front desk. This hotel does not have an on-site restaurant, however there are several restaurants located within a 5-minute walk of this property.

The waterfront is 6 minutes away on foot. The Bay Centre (shopping mall) is a 9-minute walk away, while the Bug Zoo and Miniature World are both about 11 minutes away on foot. The Maritime Museum of British Columbia is a 10-minute walk away, while The Empress Room (tea room and restaurant) is 14 minutes away on foot.

Uptown Shopping Centre is 6 minutes away by car, while the Victoria International Airport (YYJ) is a 28-minute drive away. (All walking and driving time estimates: Google Maps)
The Good
Many guests were impressed with the location of this property, among the reviews used for this analysis. Reviewers found the hotel within walking distance of the Save On Foods Memorial Centre, the waterfront and other downtown attractions.

The staff were frequently complimented for their friendly and helpful service. Several guests thought that the room rates were reasonable and several other reviewers appreciated the free parking.

A few guests appreciated the king beds and one reviewer found her bed to be comfortable. While a few guests found their rooms to be clean, there were many reviewers who were upset with the condition of their room (see below for more details).
The Bad
Guests seemed most unhappy with the quality of their rooms, among the reviews sourced for this editorial.

Many guests said that their rooms appeared unclean. These reviewers described debris left behind by previous guests, a toilet that was not flushed (or cleaned) after a previous guest and clogged sinks and tubs. There were also several complaints about appliances and fixtures not working properly in the room, including TVs, climate control units, the Wi-Fi service and shower diverters.

A few reviewers felt unsafe at this property after noticing that the hotel had some "sketchy looking" long-term residents. One guest mentioned that during his check-in police officers were escorting someone out of the hotel in handcuffs.
Expedia.ca gave this hotel an average score of 3.5 out of 5, with 83% of 93 guests recommending the property.

TripAdvisor.ca ranked this hotel #54 out of 67 properties in Victoria, with an average score of 3 out of 5, from 56 reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.


Guest Reviews
5.8
Mediocre
Guest Rating Explained
Rating: 5.8 / 10
No. of guest reviews: 57
Guest Ranking Explained

Island Travel Inn is #56 out of 57 hotels in Victoria ranked by the ratings provided by guests.


Amenities

  • Business Center
  • High-speed Internet
  • Fitness Room/Gym
  • Parking
  • Airport shuttle
  • Concierge
  • Tour Desk
  • Elevator / Lift
  • 24 Hour Reception
  • Air Conditioned
  • Non-Smoking Rooms
  • Currency Exchange
  • Multilingual Staff
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Connecting Rooms
  • Wake-up Service
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Photocopier
  • Jacuzzi
  • Internet Connection (wireless)
  • En suite
  • Private Bathroom
  • Private Toilet
  • Luggage Storage
  • Designated Smoking Area
  • Ice Machine
  • Vending Machines
  • Family Room
  • Express Check-In/Check-Out
  • Self Laundry
  • Free Parking

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5.8
Mediocre

#56 out of 57 hotels in Victoria city based on 57 guest reviews

Other hotel options in Victoria:
More Frequently Booked
9.0 Excellent
Helm's Inn
C$151
Higher Rated By Guests
6.3 Fair
Traveller's Inn - Express
Sometimes Less Expensive
7.9 Good
Ocean Island Inn Backpackers Suites
C$50


Our best rates are always online! Plus, booking online is quick and easy, 100% safe and secure, and faster than booking by telephone.

Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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