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Downtown Victoria harbourfront hotel with beautiful views, indoor pool and jacuzzi suites

Pros
  • Many guests considered the location wonderful for being within walking distance of the harbour and downtown
  • The staff were considered excellent by many guests
  • A few guests spoke of comfortable, spacious rooms with comfy beds
  • The dining on-site received rave reviews by numerous guests
  • The views were praised by many guests who considered them beautiful from their rooms and from the restaurant's deck
  • Many enjoyed watching sea planes land on the harbour from the hotel
  • A couple of guests highlighted the Japanese gardens, walking paths, lagoon and waterfall on the hotel grounds
Cons
  • Wi-Fi is a one-time charge of $9.95 per stay
  • Secured valet parking is $17 per night
  • A few guests were disappointed with the added parking and Wi-Fi fees
  • A few guests missed having a hot tub on site
  • A few guests said their rooms needed updates
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Editor's Analysis
Updated Oct 17, 2014
Overview
Located about a 5-minute walk from Laurel Point Park and a 6-minute walk from Victoria Clipper ferry terminal, Inn at Laurel Point is suitable for business or vacation travellers who prefer a hotel with meeting/banquet space, on-site dining and easy access to the waterfront.

Each of this smoke-free hotel's guest rooms comes equipped with cable TV, a coffeemaker, a mini-fridge, an in-room safe, an iron and ironing board and a hair dryer. Microwaves are available upon request for $10. Wi-Fi is available in guest rooms for $9.95 per stay. The hotel has a newer wing and an older section.

Rooms with a sitting area and sofabed, a harbour view and a jetted tub are also available, as are wheelchair-accessible rooms. Pets are permitted for an additional $30 per pet, per day to a maximum of $90.

On-site amenities include an indoor pool, a 24-hour fitness centre, in-room massage services, 10,000 square feet of meeting/banquet space, a 24-hour business centre, laundry services and on-sit dining at Aura Restaurant, which serves breakfast, lunch, dinner and room service daily. Secured valet parking is $17 per night. 

Victoria's city centre is about a 7-minute drive away, while the Royal British Columbia Museum can be found 13 minutes away on foot. British Columbia Legislature Building is roughly a 10-minute walk from the hotel and Victoria International Airport (YYJ) is a 31-minute drive away. (All travel time estimates: Google Maps)

All property details verified by a front desk agent, May 28, 2014.
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The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's location, staff, rooms and restaurant. 

The hotel's location was considered exceptional by guests for its tranquility and who enjoyed that it was within walking distance of downtown and  the harbour.

Many lodgers were pleased with the level of customer service they received during their stay. They characterized the staff as accommodating, friendly, efficient and helpful with dining reservations and suggestions.

Several guests enjoyed the hotel's accommodations. A few described their rooms as clean, quiet and spacious. A couple highlighted modern amenities such as a soaker tub and modern TV. The beautiful harbour views received a lot of praise by numerous guests and some mentioned enjoying watching the sea planes land. A few guests enjoyed comfortable beds. A few patrons had complaints about their lodgings, however (see below).

The hotel's food was the subject of rave reviews from numerous guests who described their meals with superlatives like, beyond amazing, out of this world, unbeatable and one guest attested to the most delicious desserts they had ever had.
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The Bad
While the majority of reviews consulted for this analysis were positive, there was some negative feedback offered.

A few guests were disappointed with the added Wi-Fi and parking charges.

The hotel had a newer wing and older wing. The older wing is in need of updates with older furniture according to a few guests.

A few guests missed having a hot tub on site.
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Show Sources
Sources
Expedia.ca guest reviews rated the hotel 4.2 out of 5 with a 93% recommendation rate from 998 reviews.

TripAdvisor.com guest reviews ranked the hotel #11 of 57 Victoria hotels with an average rating of 4.5 out of 5 from 926 reviews.

Booking.com guest reviews rated the hotel 8.6 out of 10 from 188 reviews.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
8.5
Very Good

Rated 8.5/10 based on 1765 reviews

Ranked #27 out of 1 hotels in Victoria


9 out of 10 | David stayed December 31, 2011

"Winter stay in Victoria"

"The inn at Laurel Point is very well situated with rooms overlooking the Inner Harbour. Great Panoramic view sweeping from the parliment buildings around to the blue Johnston Street bridge and beyond. The service was near perfect. We were particularly impressed by the way Steven the Vallet looked after his guests. The restaurant was well situated with a view and the food was very good and well presented."

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8 out of 10 | Bart stayed May 30, 2011

"secluded and quiet location still near to tourist locations."

"I liked the location, no street noise and had a nice view of the water. Restaurant was a bit pricey so we didn't eat there. I wish that parking was free but it was covered and secured parking."

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8 out of 10 | Keith stayed March 27, 2011

"Nice Place for the price but check out your room in person"

"Location and view is great. This hotel was prime in it's day but is getting a little run down in some areas. I might go back someday but guests should know what they are getting before booking and compare prices and amenities to other hotels nearby. Victoria is awesome !"

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9 out of 10 | Russell stayed March 18, 2011

"Lack of Sea food on the menu"

"The only thing I could find not quite up to par is being from Alberta, we don't have an over abundance of fresh sea food, which is what we were looking forward to when we were in Victoria. The menu at Laurel Point's dining room had vary little on it (Salmon only). We were looking for things like oysters, mussels and the like."

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9 out of 10 | Soren stayed December 27, 2010

"Really enjoyed our stay. We will come back. Your desk staff and dining room staff were very helpful"

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8 out of 10 | Miriam stayed August 23, 2010

"A great place to stay in Victoria."

"New restaurant, Aura, was sensational. Location and room are excellent."

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9 out of 10 | Gary stayed October 08, 2004

"We would appreciate the original account for the hotel accommodation so that we can claim a refund of the GST from the Canadian Taxation Office. We found the restaurant food excellent and atmosphere, overlooking the water, very pleasant."

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Location
Map Marker Inn at Laurel Point
680 Montreal Street, Victoria, BC