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Inn at Laurel Point

Inn at Laurel Point is a 4 star hotel in Victoria, British Columbia, Canada 680 Montreal Street, Victoria, BC, Canada
Estimated Price
$251
CAD
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Guest Reviews
Amenities
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Guests enjoyed walks to waterfront, dining on the deck amid gardens & beautiful views

Pros
  • Many guests considered the location wonderful for being within walking distance of the harbour and downtown
  • The staff were considered excellent by many guests
  • A few guests spoke of comfortable, spacious rooms with comfy beds
  • The dining on-site received rave reviews by numerous guests
  • The views were praised by many guests who considered them beautiful from their rooms and from the restaurant's deck
  • Many enjoyed watching sea planes land on the harbour from the hotel
  • A couple of guests highlighted the Japanese gardens, walking paths, lagoon and waterfall on the hotel grounds
Cons
  • A few guests were disappointed with the added parking and Wi-Fi fees
  • A few guests missed having a hot tub on site
  • A few guests said their rooms needed updates

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Editor's Analysis
Updated on Jul 18, 2014
Overview
Located about a 5-minute walk from Laurel Point Park and a 6-minute walk from Victoria Clipper ferry terminal, Inn at Laurel Point is suitable for business or vacation travellers who prefer a hotel with meeting/banquet space, on-site dining and easy access to the waterfront.

Each of this smoke-free hotel's guest rooms comes equipped with cable TV, a coffeemaker, a mini-fridge, an in-room safe, an iron and ironing board and a hair dryer. Microwaves are available upon request for $10. Wi-Fi is available in guest rooms for $9.95 per stay. The hotel has a newer wing and an older section.

Rooms with a sitting area and sofabed, a harbour view and a jetted tub are also available, as are wheelchair-accessible rooms. Pets are permitted for an additional $30 per pet, per day.

On-site amenities include an indoor pool, a 24-hour fitness centre, in-room massage services, 10,000 square feet of meeting/banquet space, a 24-hour business centre, laundry services and on-sit dining at Aura Restaurant, which serves breakfast, lunch, dinner and room service daily. Parking is $17 per night. 

Victoria's city centre is about a 7-minute drive away, while the Royal British Columbia Museum can be found 13 minutes away on foot. British Columbia Legislature Building is roughly a 10-minute walk from the hotel and Victoria International Airport (YYJ) is a 31-minute drive away. (All travel time estimates: Google Maps)

All property details verified by a front desk agent, May 28, 2014.
The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's location, staff, rooms and restaurant. 

The hotel's location was considered exceptional by guests for its tranquility and who enjoyed that it was within walking distance of downtown and  the harbour.

Many lodgers were pleased with the level of customer service they received during their stay. They characterized the staff as accommodating, friendly, efficient and helpful with dining reservations and suggestions.

Several guests enjoyed the hotel's accommodations. A few described their rooms as clean, quiet and spacious. A couple highlighted modern amenities such as a soaker tub and modern TV. The beautiful harbour views received a lot of praise by numerous guests and some mentioned enjoying watching the sea planes land. A few guests enjoyed comfortable beds. A few patrons had complaints about their lodgings, however (see below).

The hotel's food was the subject of rave reviews from numerous guests who described their meals with superlatives like, beyond amazing, out of this world, unbeatable and one guest attested to the most delicious desserts they had ever had.

The Bad
While the majority of reviews consulted for this analysis were positive, there was some negative feedback offered.

A few guests were disappointed with the added Wi-Fi and parking charges.

The hotel had a newer wing and older wing. The older wing is in need of updates with older furniture according to a few guests.

A few guests missed having a hot tub on site.
Expedia.ca guest reviews rated the hotel 4.2 out of 5 with a 93% recommendation rate from 998 reviews.

TripAdvisor.com guest reviews ranked the hotel #11 of 57 Victoria hotels with an average rating of 4.5 out of 5 from 926 reviews.

Booking.com guest reviews rated the hotel 8.6 out of 10 from 188 reviews.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.


Guest Reviews
8.5
Very Good
Guest Rating Explained
Rating: 8.5 / 10 Details

No. of guest reviews: 936
Guest Recommended: Yes
Guest Ranking Explained

Inn at Laurel Point is #26 out of 57 hotels in Victoria ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
David from Langley, BC CA rated Inn at Laurel Point 9 out of 10 on December 31, 2011 Verified Guest Hotel Review

"Winter stay in Victoria"
"The inn at Laurel Point is very well situated with rooms overlooking the Inner Harbour. Great Panoramic view sweeping from the parliment buildings around to the blue Johnston Street bridge and beyond. The service was near perfect. We were particularly impressed by the way Steven the Vallet looked after his guests. The restaurant was well situated with a view and the food was very good and well presented."
Hotel review by guest is Positive
Virginia from Courtenay, BC CA rated Inn at Laurel Point 10 out of 10 on November 24, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Edmonton, AB CA rated Inn at Laurel Point 10 out of 10 on September 13, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Bart from Anacortes, WA US rated Inn at Laurel Point 8 out of 10 on May 30, 2011 Verified Guest Hotel Review

"secluded and quiet location still near to tourist locations."
"I liked the location, no street noise and had a nice view of the water. Restaurant was a bit pricey so we didn't eat there. I wish that parking was free but it was covered and secured parking."
Hotel review by guest is Positive
Shakeel from Calgary, AB CA rated Inn at Laurel Point 7 out of 10 on April 26, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Keith from Astoria, OR US rated Inn at Laurel Point 8 out of 10 on March 27, 2011 Verified Guest Hotel Review

"Nice Place for the price but check out your room in person"
"Location and view is great. This hotel was prime in it's day but is getting a little run down in some areas. I might go back someday but guests should know what they are getting before booking and compare prices and amenities to other hotels nearby. Victoria is awesome !"
Hotel review by guest is Positive
Russell from Chipman, AB CA rated Inn at Laurel Point 9 out of 10 on March 18, 2011 Verified Guest Hotel Review

"Lack of Sea food on the menu"
"The only thing I could find not quite up to par is being from Alberta, we don't have an over abundance of fresh sea food, which is what we were looking forward to when we were in Victoria. The menu at Laurel Point's dining room had vary little on it (Salmon only). We were looking for things like oysters, mussels and the like."
Hotel review by guest is Positive
Soren from Vancouver, BC CA rated Inn at Laurel Point 9 out of 10 on December 27, 2010 Verified Guest Hotel Review

"Really enjoyed our stay. We will come back. Your desk staff and dining room staff were very helpful"
Hotel review by guest is Positive
Miriam from Toronto, ON CA rated Inn at Laurel Point 8 out of 10 on August 23, 2010 Verified Guest Hotel Review

"A great place to stay in Victoria."
"New restaurant, Aura, was sensational. Location and room are excellent."
Show older reviews
Hotel review by guest is Positive
Verified Guest from Kelowna, BC CA rated Inn at Laurel Point 9 out of 10 on September 05, 2009 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from San Francisco, CA US rated Inn at Laurel Point 9 out of 10 on September 07, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Gary from Townsville, AU rated Inn at Laurel Point 9 out of 10 on October 08, 2004 Verified Guest Hotel Review

"We would appreciate the original account for the hotel accommodation so that we can claim a refund of the GST from the Canadian Taxation Office. We found the restaurant food excellent and atmosphere, overlooking the water, very pleasant."


Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Concierge
  • Valet Parking
  • Massage / Beauty Centre
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Multilingual Staff
  • Safe-Deposit Box
  • Mini Bar
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • CD Player
  • Laundry service
  • Shops
  • Garden
  • Photocopier
  • Ballroom
  • Exhibit Space
  • Jacuzzi
  • Massage
  • Internet Connection (wireless)
  • Bathrobes
  • En suite
  • Private Bathroom
  • Pool Indoor
  • Coffee Shop/Cafeteria
  • Luggage Storage
  • Shops in Hotel
  • Family Room

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8.5
Very Good

#26 out of 57 hotels in Victoria city based on 936 guest reviews

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Super 8 Victoria
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8.5 Very Good
Hotel Grand Pacific Victoria
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8.3 Very Good
Parkside Victoria Resort & Spa
C$245


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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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