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Offering spacious rooms within walking distance of Mayfair Shopping Centre

Pros
  • Many guests indicated that the hotel was quiet
  • Several guests felt that they received good value for price paid
  • Several guests said that the rooms were spacious
  • Some guests said that the pool was large and enjoyable
  • Free Wi Fi, free parking
  • Several guests said that staff were helpful
Cons
  • Several guests indicated a lack of detailed cleaning in their rooms
  • According to a number of guests, the rooms and common areas were dark and in need of an update
Editor's Analysis
Updated May 17, 2012
Overview
This 80-room, non-smoking property is located 900m from the Mayfair Shopping Centre. There is a heated indoor pool on site, as well as a fitness centre and a sauna.

There are a variety of different room types available, from standard rooms to more spacious suites with full kitchens. In all rooms, guests can expect free Wi Fi, an iron and an ironing board, a refrigerator, a microwave, a hair dryer, a coffeemaker and air conditioning. 

On-site dining for breakfast, lunch and dinner is offered at My Bar & Grill, open daily from 9:00am-10:00pm, but guests should note that there is no room service available. There is free on-site parking available and pets are welcome for a one-time fee of $25.

Many popular tourist attractions are located within short driving distances. The area of downtown Victoria is about a 5 minute drive away. Victoria's Inner Harbour and the Maritime Museum of BC are both about a 7 minute drive from the hotel. Travellers can expect a slightly longer drive to Butchart Gardens (11 minutes) and Beacon Hill Park (9 minutes). For travellers arriving by air, Victoria International Airport (YYJ) is 25.1km, or about a 28 minute drive north of the hotel (distances and driving time estimates: Google Maps). 

Check-in is at 3:00pm, while check-out is at 11:00am.

Confirmed with a front desk agent: non-smoking property, restaurant hours/no room service, pet fee, Wi Fi and parking (Call date: May 1, 2012).
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The Good
There was a predominant sense from guests, both because of the hotel's proximity to the area of downtown Victoria and because the hotel offered very spacious rooms, that there was good value for the price paid. In addition, guests felt that the "efficient", "friendly" and "helpful" staff added value to their stay.

Some guests felt that the rooms were well-proportioned and spacious. These comments typically focused on the size of the kitchens, common areas in the rooms and the beds. Some guests felt that some of the larger rooms (suites) could easily house 4-6 adults comfortably. 

Several guests said that the pool was sizeable. Many guests enjoyed the pool, particularly those with children, saying that there was ample room in the pool for playing and swimming. As well, one family noted that the fitness room was conveniently located adjacent to the pool, with windows that made it easy for parents to supervise children swimming if they wanted to work out at the same time (which is obviously not something recommended to do if you have young children).
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The Bad
While most guests reviews were favourable, there was a common thread through the complaints, notably issues with the state and appearance of the rooms.

Of the guests that had complaints, several indicated a lack of detailed cleaning in their rooms, pointing out things like dirt remaining in corners and in the bathroom. In fact, some guests claimed housekeeping skipped their rooms entirely.

Many guests indicated that the rooms were dark. Additionally, of those that thought negatively of their rooms, there were frequent comments about "tired" decor and an overall sense that there was a need for renovations and upgrades. In the rooms, guests commented specifically on the state of the bedding, fixtures, furniture, towels and decor, saying that these items had a worn and shabby appearance and needed to be replaced.

Aside from the rooms, there were a few other peripheral complaints. Some said that Wi Fi access was frequently interrupted; some others complained that the kitchens in their suites were not fully stocked with dishes and utensils.
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Show Sources
Sources
Confirmed with a front desk agent: non-smoking property, restaurant hours/no room service, pet fee, Wi Fi and parking (Call date: May 1, 2012).

Booking.com guest reviewers rated this hotel 7.4 out of 10, based on 154 reviews.

Hotels.com guest reviewers rated this hotel 3.4 out of 5, or "Good", based on 88 reviews.

TripAdvisor.com guest reviewers ranked this hotel #50 of 69 Victoria hotels, based on 83 reviews.
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
6.1
Fair
#
54 / out of 57
hotels in Victoria

Rated 6.1/10 based on 2061 reviews

Ranked #54 out of 57 hotels in Victoria

2061
Map Marker Howard Johnson Hotel - Victoria
310 Gorge Road East, Victoria, BC