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Hotel Grand Pacific Victoria

8.9 | Very Good | #15 out of 49 hotels in Victoria
MAP

Downtown Victoria hotel near harbour with air conditioned rooms, indoor pool & fine dining 

Pros
  • Free amenities: Wi-Fi, wired Internet, bike rentals, local calls, newspapers
  • Rooms were clean, air conditioned, quiet and well equipped with comfy beds
  • Location was perfect for accessing the harbour, attractions, downtown and restaurants
  • Staff were excellent-- providing attentive service
  • Guests loved the dining on site
  • Wi-Fi was rated excellent
Cons
  • Self-parking is $18 and valet parking is $25, per day
  • Some found rooms and hotel dated in parts
  • A few guests complained of noise from inside or outside the hotel
Freebies
Free Wi-Fi
Free Internet
Editor's Review
Updated Jul 25, 2017
Overview
About the hotel: Perfectly located near Victoria’s harbour, this hotel offers a comfortable stay with harbour views from private balconies and fine dining, a 2-minute walk from the parliament buildings and 9 minutes’ walk from the restaurants and shops of Government Street.

The 10-storey hotel has 304 smoke-free rooms with elevator access.

All rooms include free Wi-Fi, free wired Internet, free local calls, a flat screen HDTV with cable, a coffeemaker, a tea kettle, a mini-fridge, a desk, a safe, an iron and ironing board, a hair dryer, bathrobes, slippers, a private balcony with city or harbour view and climate control.

Some rooms include a sofabed, a separate bedroom, 2 TVs, and a living room. Accessible rooms are available.

Rooms are furnished with 1 or 2 queen beds or 1 king bed.

Parking:
Underground self-parking is $18 per day with a clearance of 6’4”. Valet parking is $25 per day.

Pets are welcome (1 dog less than 40 lbs) for $50 per stay (up to 7 days).

Restaurants on site:
The Pacific Restaurant and Terrace offers a breakfast buffet, lunch with express options, afternoon tea and family dinner.
The Pacific Patio & Terrace offers an outdoor lounge with fire tables and landscaped terraces.
The Pacific Lounge offers casual fare and a place to relax with a cocktail, local draft beer or wine on tap.
Courtyard Café offers light meals, snacks, a patio and take-out options, and is open daily from 6 am to 8 pm.
Room service is available from 6:30 am to 11:30 am and 5 pm to 11 pm.

Off-site restaurants: include Harbour House Restaurant, Vic’s Steakhouse & Bar and Santiago’s Café, all within a 3-minute walk.

Hotel amenities include a 25-metre indoor pool, a hot tub, a dry sauna, a steam room, a fitness centre, a squash court, a business centre, dry cleaning, a 24-hour front desk, concierge, free bike rental, ice/vending machines, free newspapers and meeting rooms.

Guests should note: the hotel will provide a personalized mini-bar on request pre-stocked with the beverages of your choice.

What’s nearby? Royal BC Museum is a 5-minute walk. Maritime Museum of British Columbia is 8 minutes away on foot. Inner Harbour Centre and the Bay Centre (downtown’s mall) are both a 9-minute walk. Market Square is a 15-minute walk. BC Whale Tours is an 11-minute walk. Fisherman’s Wharf is 12 minutes on foot. Butchart Gardens is 32 minutes by car.

Getting around: The bus stop is a 4-minute walk. Access to the Trans-Canada Hwy is 2 minutes. The Ferry Ramp to Seattle/Port Angeles is a 2-minute walk. Victoria International Airport (YYJ) is a 30- to 40-minute drive. (All travel times: Google Maps)

Confirmed by hotel July 25, 2017: parking clearance and cost

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The Good
This hotel was enjoyed for its service, cleanliness, beautiful views and perfect location near the harbour.

Rooms were very clean, very quiet and well equipped with comfy beds.

Guests loved the location. It was an easy walk to the waterfront, restaurants, Fisherman’s Wharf, the parliament buildings and downtown.

Staff were excellent-- providing attentive service.

Guests enjoyed dining on site. One guest put it this way, “The hotel restaurant is unexpectedly great. The food there is 5-star, with a nice terrace overlooking the waterfront.” And another said, “We received a couple of complimentary desserts from the restaurant, and they were absolutely spectacular.”

Guests also liked: the pool was large enough for laps, fresh air off the balcony, business centre staff very helpful and fitness classes on offer.

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The Bad
There was some negative feedback online.

Recent room complaints were: beds were too firm, small TVs that were not well situated, coffeemaker was in the bathroom, queen beds seemed small, sofabed uncomfortable, room and furniture dated, paint in bathroom pretty worn, no morning newspaper, no turn-down service, and 2-room suite was smaller than expected.

Noise disturbance was mentioned on occasion from: neighbouring room, elevator, a conference room and an outdoor patio from the hotel next door.

Other comments found were: had to pay extra for parking, only 2 elevators and one was not working, breakfast was expensive and no free breakfast rate available.

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Show Sources
Sources
Booking.com guest reviews rated the hotel 8.9 out of 10 from 1142 reviews.

TripAdvisor.ca guest reviews ranked the hotel #14 out of 49 Victoria hotels with an average rating of 4.5 out of 5 from 2025 reviews.

Expedia.ca guest reviews rated the hotel 4.5 out of 5 from 3022 reviews.

Guest Reviews
Rated by Guests
8.9 / out of 10
"Very Good"
Ranked by Guests
#
15 / out of 49
hotels in Victoria

The average guest rating for Hotel Grand Pacific Victoria is 8.9 out of 10 based on 8167 reviews from past guests. This average guest rating ranks Hotel Grand Pacific Victoria at #15 out of 49 hotels in Victoria.

8167
Location
  • Victoria Harbour (0.1 km)
  • Royal BC Museum (0.3 km)
  • Craigdarroch Castle (2.1 km)
  • Royal Jubilee Hospital (3.6 km)
Map Marker Hotel Grand Pacific Victoria
463 Belleville Street, Victoria, BC